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“excellent holiday enjoyed by all of my family”

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The King Jason Paphos
Ranked #1 of 88 Hotels in Paphos
Certificate of Excellence
Ipswich, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“excellent holiday enjoyed by all of my family”
Reviewed July 22, 2013

A first class service from Andreas 2 x Marias & all other staff members by my whole family fantastic food accomadion leisure facilities including the gym attention to detail at every step it was welcoming to receive a call from Maria the receptionist on duty of our first morning offering help & advice the location was ideal for us with only a short walk to the seafront & old town also it was ideally situated for the local bus service a really big thankyou to you all Mr L W Gilbert & family.

Room Tip: balcony corner rooms
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lloydg1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this review, July 25, 2013
Dear guest,

Thank you for sharing your experience about the King Jason with the online community.

We are delighted to hear that you took note of our attentive service ethic and that you found our property to be ideally located in the midst of town, while also being in close proximity to the beach. Moreover, we are thrilled that our facilities and spectacular dishes assured a fabulous holiday.

We hope to see you again at the King Jason in the nearest future.

Yours truly,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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English first
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

From start to end this hotel and all its staff were exceptional.
My daughter had her birthday the day after arrival and after asking Maria in the restaurant if they could perhaps supply a small and simple cake to mark the occasion she asked what flavour would be preferred and we were treated to a huge chocolate gateaux which was brought from the kitchen with a lit candle and staff singing happy birthday. We were told to keep the rest in our fridge for later as between 6 of us we could only manage to eat half.
The food was excellent - a couple of themes were a bit too adventurous for my (quite fussy) children but they were always able to eat and enjoy something. I did notice one mother asking staff for something entirely different for her children and this was done with no problem and wasn't just a freezer standby but a proper meal cooked to specification.
All the staff knew my childrens names after just a few days and they were always talking to them and playing with them, one also encouraging my youngest to eat up a bit more before pudding.
There were plenty of sun loungers round the pool so no need to get up at 6am to bag a seat - generally we didn't surface till around 9 and there were always beds free.
I'll disagree with another reviewer and mention that the rooms we had were cleaned/tidied every day with towels being replaced whenever requested by leaving them on the bathroom floor. We didn't need every towel replaced every day so when we hung one up, it didn't get replaced. On a few days we turned maid service down as we were happy with how the rooms were and without exception we were always asked if we needed new towels/toilet roll/bins emptied. The poor girl that got landed with our room had to twice remove wet linen after my son had wet his bed and there was no change to her smiley face, no grumbling or fed up faces, she just got about the business in hand with her usual cheery demeanour.
We stayed 2 weeks and my kids were more than happy with what was on offer - there's not much else on site for littlies to occupy themselves with other than the pool (and tv in apartment) but certainly for us that wasn't a problem. Realistically most people are going to head to the beach or water park at some stage and that's plenty for most.
Given a chance I'd come back to this hotel in an instant and hope I do get the chance again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynsey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this review, July 25, 2013
Dear guest,

Let us express our gratitude for some valuable feedback about your stay at the King Jason.

We are delighted to read that you had an all-round exceptional experience at our hotel, to which you wish to return to. It is a thrill to hear that you witnessed our outstanding personalized service throughout your stay; from the birthday of your daughter, the guest recognition of our excellent staff to our dishes that were adapted to special requests. All in all, reading about your flawless holiday is a true delight and we are overjoyed to have had the pleasure of making your holiday a special one.

We greatly look forward to the time we can welcome you again to the King Jason.

Kindest regards,

The Management.
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Copenhagen, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

We returned to this hotel this year and it is still as good as last year. Great service, clean, huge breakfast buffet (everything from a fry up to traditional Cypriot deserts). The staff are really friendly and did everything to make our stay the best.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickAM44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this review, July 25, 2013
Dear repeat guest,

We would like to thank you for a few lines of praise that describe your stay at the King Jason.

It is a pleasure to hear that we kept up our high standards and that we once more impressed you with the great service of our lovely staff and our spectacular breakfast buffet.

We thank you for speaking of your experience so highly and hope to see you soon again at the King Jason.

Faithfully yours,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 22, 2013

Came to the king Louis Jason in paphos for a week with my family and what can I say?

The staff were amazing!! So helpful and friendly :) Maria in the restaurant is lovely and made us feel very welcome!!

The full property is stunning! The hotel room we were given was pure luxury- very stylish and immaculately clean!!

The pools, outdoor indoor and hydro pool were spotless and very relaxing!!

Restaurant great- different food and types each night and brilliant variety!!

Can't wait to book our next holiday here- due to the King Louis Jason we loved our first holiday to Cyprus!!

5*****+

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glasgow123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this review, July 25, 2013
Dear guest,

A big thank you for a lovely review about the King Jason.

We are thrilled to hear that you were introduced to Cyprus through our superb hotel and that you left with many wonderful memories. Furthermore, it is a delight to read that we impressed you with our outstanding service, the luxury and cleanliness of our rooms and facilities, and our many various dishes presented to you each day.

We are overjoyed to read that you are planning to return to our destination and thus look forward to seeing you again at the King Jason in the nearest future.

Warm wishes,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, England, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 22, 2013 via mobile

Booked this way back in October based on the reviews on this site. We returned with mixed feelings - yes the little touches are excellent, the rooms I would say are not outdated (we are regular Turkey visitors so are used to this type of accommodation) & of course the staff are all lovely. Our biggest disappointment was the lack of any entertainment in the evening - it seems as if once the 'all inclusives' have finished dinner there is nothing else to do apart from sit around drinking (I know not a hardship but not on 11 consecutive evenings) as a consequence we went into Paphos central every evening. We did manage to find some excellent restaurants - Christos is just a short walk away & did us the most amazing Mussels & Chloe's is a fantastic Chinese restaurant. All in all an enjoyable holiday but with a bit of extra organisation from the Louis chain could have been rated much higher.

Stayed July 2013, traveled with friends
Helpful?
Thank Kym D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this review, July 25, 2013
Dear guest,

Let us thank you for holidaying at the King Jason.

First of all, we are delighted to hear that you are in agreement with all other reviews about our personalized service, our outstanding staff and our pleasant rooms. In regards to our comment about a lack of entertainment, we would herewith like to inform you that our clientele seeks a relaxed atmosphere in which they can completely unwind, and thus we feel that a more active program does not fit into our concept and is not what our guests wish to see. Nonetheless, we would like to recommend our other Louis Hotels, for instance the Louis Ledra Beach and the Louis Phaethon Beach both also located in Pafos and highly regarded for their outstanding animation team which might be more suitable for your future holidays.

We hope to welcome you back to one of our many Louis Hotels.

Kind regards,

The Management.
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LIVERPOOL
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 21, 2013

Firstly I would like to start on the positive points of this hotel. Andreas and Maria are the ultimate professionals and are amazing hosts. Their attention to detail is second to none. The service is really good too with nothing being a problem. The food is beautiful and plenty of choice. However feel the Jason King could be better in many areas.

1) Rooms are massive with everything you need but are a bit dated. The air conditioning was poor and it had to be on full every night which gave us no sleep as it was very noisy. It was either that or not sleep with the humidity.

2) As previously mentioned on another review the only real channel on the television was CNN news.

3) Dining area /restaurant area / rest area all seemed to be on top of each other and congested so could not really find a quiet spot.

4) The pool side while really lovely was noisy as the traffic could be heard. The hotel is in a residential area which I knew when I booked it but it is not a nice residential area and in fact there was a lot of fly tipping outside on entering the hotel through the back way. This was the same for the whole of the Paphos resort though and not just the Jason King.

5) THE GYM. Yes I know most people are not bothered but we use a gym every day and found the gym to be very dated and worse still not air conditioned which is unacceptable in a 4 star hotel in extreme heat. We could not use it. We look for a gym in a hotel and feel this one was mis advertised.

As for the little touches of towels and treats around the pool they are nothing new. We have been getting this service in Turkey for years and other places. We are looking at this from the whole experience and although more than top marks for service and food we feel the Jason King is average and cannot understand the hype. As for Paphos although there were some nice times it could have been Blackpool but everyone to their own. Sorry Andreas and Maria you are fantastic but the Louis chain need to invest more into the product they are selling.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TRACY50LIVERPOOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Quality and Branding Manager at The King Jason Paphos, responded to this review, July 25, 2013
Dear guest,

We would like to thank you for choosing the King Jason as your destination in Paphos.

First and foremost, we are glad to hear that you were pleased with the high standard of our service and our attentive work ethic. Furthermore, it is a delight that you enjoyed the quality and selection of our outstanding cuisine and that you found our rooms spacious, providing all amenities and functionalities one might need.

We are sorry to hear that we did not impress you with our esteemed holiday experience that usually creates so much loyalty amongst our guests. Thank you for your observation regarding the choice of TV channels and the absence of ventilation in the gym, which we will certainly take into consideration for future improvements. You have asked for the Louis chain to invest more into the property and we inform you that millions have been spent in the last 18 months, to build a hydro pool, a show cooking restaurant, new bathrooms for existing apartments and 32 totally new and state of the art studios. Sadly you were not accommodated in the latter and we are certain that your opinion of our property would have been different. In addition to all the recent improvements, rest assured that we have plans to modernize our air conditioning units and to add ANOTHER pool and lounge area this winter. Finally we are disappointed that our complementary extra touches did not impress a well-travelled individual like yourself; we have never claimed that these are revolutionary but normally you can't find them at hotels which charge the rates we do. Specifically speaking, some of the complementary touches you saw at our hotel are provided in Santorini hotels which charge 1'500 Euros a night at the end of July.

All in all, we would like to apologize for your disappointment and for not having been able to please you despite our many efforts. Nonetheless, despite these negatives, we hope that you had an enjoyable stay and that you will give the King Jason and Louis Hotels a second chance in the future.

We wish you all the best,

The Quality and Branding Manager
Louis Hotels Cyprus and Greece
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west bromwich
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 20, 2013

Me and my husband had an amazing, relaxing holiday,and are planning our next holiday to the King Jason. Cannot fault anything, Andreas,Maria and all the staff were amazing and could not do enough to make your stay a five star experience.We booked self catering,but having eaten in the restaurant a couple of times we realised we should've booked All Inclusive. Because the food was first class. Hydro pool, you could not get me out there because it was so relaxing. Somebody made a comment about being charged for the safe, but thats the norm everywhere, you stay. Its best to be safe than sorry. (At least you dont pay for the air con) Andreas you are a credit to your team. You and all your staff are hard working. Before we left andreas showed us the new deluxe studios absolutley out of this world. Would be returning in 2014 cannot wait.

Room Tip: If traveling has a couple the new deluxe studio`s
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chloeswba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this review, July 23, 2013
Dear guest,

Thank you for sharing your experience about the King Jason with the online community.

We are delighted to hear that we managed to exceed your expectations during your first stay with us to such an extent that you are already anticipating your next visit. Most of all, we would like to thank you for commending our wonderful staff who provided you with a five star experience.

It is our greatest pleasure to read that you would speak so highly of our property and we greatly look forward to your next visit to the King Jason in 2014.

Sincerely yours,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The King Jason Paphos

Property: The King Jason Paphos
Address: Pentadaktylou St | Kato Paphos, Paphos 8103, Cyprus (Formerly Louis King Jason)
Phone Number:
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Paphos
#1 Spa Hotel in Paphos
#1 Family Hotel in Paphos
#1 Luxury Hotel in Paphos
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The King Jason Paphos 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
A wonderfully welcoming, 4-star luxury hotel in Paphos, Cyprus, boasting an environment which is devoid of the anxiety associated with everyday life. Our facilities are the perfect setting to reconnect with loved ones, enhance personal relationships and give yourself some much-deserved peace of mind. What truly sets us apart however, is our strong commitment to personal service. Here, we all make the time to notice you, to hear you, to respect you, to understand you and to comfort you. If you are looking for a hotel with a heart, then you belong with us. ... more   less 
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Also Known As:
Louis King Jason Paphos

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