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“Can't wait to go back!!!!!”

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The King Jason Paphos
Ranked #1 of 85 Hotels in Paphos
Certificate of Excellence
Reviewed February 23, 2013 via mobile

Absolutely love this hotel! It's home from home and the service improves year after year! Andreas make our stay the best ever, every single year! Can't wait to see you all soon! The hotel just keeps getting better and better! Don't think about anything just book!!!!! X

  • Stayed: February 2013
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1  Thank Huddy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 27, 2013

Dear loyal guest,

Thank you for returning year after year to the King Jason, and writing your nice review.

It is a great joy to hear that our service improves year after year, and the hotel keeps getting better and better, and that you cannot wait to come back.

It will be a great pleasure for us to welcome you back to the King Jason.

Truly yours,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,443 - 2,449 of 3,144 reviews

Reviewed February 21, 2013

We have been visiting the King Jason for many years and the hotel is probably the best staffed in the world [ and we travel a lot ]. The manager,Andreas and reception staff,,especially Maria cannot be praised enough.The location is very good, well away from the tourist strip, in a residential area roughly equal distance from the front and town.
The bathrooms have all been updated and the kitchens well equipped with oven,microwave, etc.
There is a large supermarket and fruit and veg supermarket about ten mins walk away.
Avoid the shop at the back of hotel unless you buy something with a vey clear price stamped, one euro for an onion, when you can buy a massive bag of fantastic veg at the fruit market or even better at the open air market in the old town for less that a fiver is not a good deal.

The area around the hotel is increasingly run down,each year the pavements are more cracked and more charity shops open and shops close, recession is biting, though this is not reflected in the prices charged which are now at UK prices or higher.[ fruit and veg being the exception]
A meal in the hotel will cost about 50 euros for 2, with wine so is not cheap. The food is buffet style and you can eat all you want, the qaulaity is excellent, but if you have a small appetite it is an expensive way to eat. only other commnt is the cleaning needs to be much improved and there is a lot of noise around studios from 5.30 onwards, deliveries and the cleaners getting ready

Room Tip: Building work next to studios is ongoing and deliveries and cleaners aroundr the studios are very no...
  • Stayed: February 2013, traveled as a couple
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1  Thank bristol29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 27, 2013

Dear loyal guest,

Thank you for being loyal guest at the King Jason, and for giving your valuable feedback.

We are very pleased that from stay to stay we only improve our service and able to satisfy your needs even better. It is a joy that you notice the refurbishments that we made and you liked them; additionally we appreciate your note about our well equipped kitchen. We are sorry to hear that the cleanliness of the rooms did not meet your expectations and it is a matter we are looking into as we speak.

Despite this, we hope that you enjoyed another stay at the King Jason, and will be glad to see you again.

Kind regards,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

Firstly, we have to say that the friendliness of the staff was a delight. I have never seen a more hands-on, dedicated manager. The Louis Group is lucky to have him, as he is an extremely hard working ambassador. Also, we would like to thank Maria at Reception who was always very helpful & knowledgeable. She gave us some good tips on interesting villages to visit in the Troodos, along with much other good information. In addition, the dining room staff were all very attentive and efficient.
We stayed at the hotel for 10 days, at end Jan-beginning Feb. It was our first time to Cyprus. The area outside the hotel is residential and nothing special. However, once inside the hotel, it has a pleasant, calming feeling and is especially attractive in the evenings, when the pools & fountains outside the eating area are all lit up with multi-coloured lights. As the outdoor pools aren't heated, Jan-Feb is not the time to visit if you like the idea of a daily swim. However, there is a small heated indoor hydropool & a gym to use when the weather outside is unfavourable. There is about a 15 minute walk to the main tourist area, so bear that in mind if you are not able to walk far. But for us, it was great to be set a bit away from the main tourist throng. As far as room placement is concerned, we think it's the luck of the draw a bit. Our balcony was in a recessed position, with a very limited view and hardly any sun except in the early morning; not an ideal location in winter. You should request a balcony that receives afternoon sun, if you plan to spend a lot of your afternoons in your room. Since we hired a car for part of our stay, this wasn't much of an issue for us. We found that our room was not cleaned as thoroughly as we might have expected. Bits of dust & hair seemed to be left on the floors in the corners for days, along with powder & water marks in the bathroom. However, these were minor issues. Overall, we had a lovely stay in a very pleasant hotel. We would DEFINITELY recommend booking half board, as the breakfast & dinner selections, variety, quality & quantity were fantastic! Something for everyone's taste, for sure. As an added touch, if you're booking any early morning excursions which leave the hotel before the breakfast room opens (and you have your breakfast included in your room price), you can arrange for (a very plentiful) breakfast to be delivered to your room the previous evening, at no extra cost, to set you up for your sightseeing day ahead. One last note is that, if you're planning to hire a car, the booking from the hotel reception was very efficient and very inexpensive; so well worth considering. Thank you to Andreas & his team.

Room Tip: Definitely ask for a room with afternoon sun if you are staying in the winter months, as some don...
  • Stayed: February 2013, traveled as a couple
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Thank Virginia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 22, 2013

Dear guest,

We would want to thank you for writing such flattering words about your stay at the King Jason.

We are very pleased to know that you chose our hotel after such a long time, and that we only rekindled your good memories about your stay back in 1999. We are glad to hear that our staff have improved its performance and did the best they could to make your holiday as pleasant as possible.

We appreciate your recommendation and look forward to having you again as our guest at the King Jason.

Faithfully yours,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

Where to start!!

I echo all the comments about the staff – they are simply the best to be found in any hotel on earth in my opinion. I don’t think I can add much more than that

Maybe I should start by saying what it isn’t – in my opinion, I wouldn’t recommend this hotel for anyone who’s looking to dump their kids off at a Kids Club and for the ‘adults’ to go and do their own thing …………. Even that’s a compliment :-D

We stayed here back in December 1999 and all our memories of the place, including Andreas, still hold true today. You get more than just excellent service, you are treated as a long lost friend and there appears to be no end to the lengths the hotel will go to when ensuring everything about your stay is as YOU want it to be – I’m sure they even fixed the weather for the first week in February when we were there!

We found the location to be perfect – just long enough to stretch your legs after your evening meal when going to the harbour and whilst its uphill to the town, even with a couple of kids in tow, this was quite a pleasant walk as well.

I think other people have amply covered the cleanliness, the quality of staff/food etc., so all I would say is, get yourself book and prepare for the holiday of a lifetime

Room Tip: Ask for a hig room overlooking the pool - room 17 has a double balcony!
  • Stayed: February 2013, traveled with family
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1  Thank DeeRus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 22, 2013

Dear guest,

We would want to thank you for writing such flattering words about your stay at the King Jason.

We are very pleased to know that you chose our hotel after such a long time, and that we only rekindled your good memories about your stay back in 1999. We are glad to hear that our staff have improved its performance and did the best they could to make your holiday as pleasant as possible.

We appreciate your recommendation and look forward to having you again as our guest at the King Jason.

Faithfully yours,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

This hotel has excellent food and the Manager & his team work their sock off in keep the hotel in tip top form.
You need to forget the last review as they only booked room only & not in to tipping , this hotel is fab ! its got everything you need that will not cost you 5 star prices . I have traveled all over the world 5* to no stars , this hotel has the best food i have tasted in years .
The hotel is being updated in a controled manner (its out of season cheap cheap hols remember )
Visit this hotel and enjoy what they offer excellent food & in/outdoor pools & made to feel very special by this hard working manager (Andrew ?) & his team.
I stayed in room 44 10th Feb - 16th Feb .

Well done to the management & team we had an excellent holiday we will be back soon.

  • Stayed: February 2013, traveled as a couple
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1  Thank tdalmedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 22, 2013

Dear guest,

Thank you for staying at the King Jason and sharing your experience with online community.

We are very glad to hear that you had an excellent holiday at our hotel, and you departed satisfied with our service, our management and team, and our accommodation. We appreciate your mark for our food, that means that our chef and his team are doing great job.

We will be very glad to welcome you again at the King Jason.

Yours sincerely

The Management.

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Reviewed February 18, 2013 via mobile

We booked this hotel after reading all the wonderful reviews on here. We have previously visited Paphos on many previous occasions, but the hotels we have stayed in before were closed for the winter season.
On arrival we had to park on the street as the hotel does not have a car park, even though Expedia said there was guest parking. No big deal so we unloaded our case and went to check in. The entrance and lobby of the hotel were very nice and we were welcomed by the receptionist and given a glass of orange juice and a Cypriot delight. We were given our room key and a bellhop appeared and loaded our case onto his trolley. Odd as we only had one case, on wheels, and had not been asked if we needed help, but nice touch, we thought. Just as we were about to go to our room the manager appeared and gave us a key to the safe, saying that its not as safe as it used to be and to lock up all valuables! We always do use the room safe, but being told that on arrival could be very unsettling for some. He took us to our room, number 40. Here was the first disappointment. We had a ground floor one bed apartment which was tucked in the back corner. We had requested a high floor when booking and I had also emailed the hotel directly the week before to request one, but both requests had clearly been ignored. Was this because we were only staying for four nights? The bellhop could not work out how to switch the lights on, so my husband did it. He then told us the breakfast times (we were room only) and then hung around, blatantly waiting for a tip! My husband tipped him to get rid, but we were unimpressed. We hadn't even needed his help! We then had a good look at the room. It was ok. A little dated. We had read that the hotel had been renovated, but I think our room had only been half done. The bathroom was new, but there was only a shower (not very powerful), no bath. The rest of the room needed updating. There was very little storage space and the drawer runners and wardrobe runners were not very smooth. To be honest, the room was not up to the standards we were expecting after the rave reviews. There were only 6 channels on the tv, two in English, CNN and, rather randomly, Gold. There was a DVD player, but I feel they should get some more channels.
We decided to explore. The main pool and hydro pool looked very nice, but they were unheated so not usable in feb. the indoor pool was tiny, more a plunge pool, and certainly no good for a proper swim. I think that if a hotel is going to open for the winter season it should have a decent indoor pool, or heat the outside pool. I will say that the sun beds were very comfortable.
That evening we decided to use the free wifi in reception. Except it wasn't working. Reception didn't know when it would be fixed. We couldn't have used the paid wi-if in our room if we had wanted to as the signal didn't work that far down.
The area around the hotel is not great, a 15 minute walk to the sea. There is currently building work next door, which we had not been told about and our room was right next to the work.
That night we discovered the beds were not too comfortable, as they were foam. This is a personal preference though, and we prefer a box spring. It was also very windy and the fence at the side of our room was very creaky.
The information pack in the room was very limited and did not tell us much at all. We were not told that there were beach towels available, for example, we found this out from other guests at the end of our stay.
The room was cleaned daily, beds made and the towels changed. The floor wasn't cleaned though as our feet got grubby as the stay went on.
Our terrace never got the sun, which was a great shame. We loved all the cats though, for me that was the highlight of the hotel.
We love Paphos but will never return to this hotel. I don't understand the other reviews for this place, it's ok for the price we paid but nothing special. I am fully expecting an aggressive response from hotel management regarding my review, looking at other people who have given a less than glowing review. We have previously stayed at the Avanti Holiday Village and that's where we will return to next time.

  • Stayed: February 2013
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6  Thank Angellore78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 27, 2013

Dear guest,

Thank you for taking your time to write a review about your stay at the King Jason.

We are glad that you liked our sunbeds, that you note the daily refreshment of the room , and that our house cats brought you some joy. Additionally we are happy that you appreciated our welcome upon arrival and the help of our bellboy. We apologize however if he gave the impression of waiting for a tip; this is certainly something we frown upon and even though it has not happened before, we promise you that the whole team will be reminded of our policy concerning the matter. As for your request of a high floor by email, we unfortunately never received it, hence the miscommunication. We apologize for this, as well as for the maintenance problems you faced in your allocated room. We would have been more than happy to solve them on the spot had we known but this is not an excuse. Sadly, we disappointed you in other ways as well, like the wifi connection and quality of our cleaning; please rest assured that both of these will be immediately followed up for our improvement.

We must express our surprise at your disapproval of our rooms and especially our new beds; it is a real shame as we have had nothing but positive comments so far. Perhaps our new luxury studios, available from May, would be more suited to your tastes and we hope that you will give us the opportunity to welcome you again in the summer. We would highly appreciate a second chance to impress you, and are certain our outdoor facilities would please you very much as well.

The King Jason wishes you all the very best.

Kind regards,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

From entering the lobby on our arrival, to our departure ten days later, everything was first class,
the welcome, the atmosphere, the accommodation, the food, but most importantly the staff.
Andreas, the manager, led his excellent team to ensure that everyone had the most enjoyable stay.
Every guest was made to feel very welcome, with nothing too much trouble.

The location was in a nice quiet area, a very pleasant 20 minute stroll to the harbour, passing incredible UNESCO World Heritage sites along the way.

We have no hesitation in giving this hotel a 5 star recommendation, and saying we will most certainly be back

regards
John and Lynda

  • Stayed: February 2013, traveled as a couple
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1  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason Paphos, responded to this reviewResponded February 19, 2013

Dear guest,

Thank you for your kind comments following your stay at the King Jason.
One of our goals is to make the stay of each guest enjoyable and memorable, and as we are pleased to read that you departed with positive memories.

We value your recommendations and we are looking forward to seeing you again at the King Jason.

Warm regards,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The King Jason Paphos

Address: Pentadaktylou St | Kato Paphos, Paphos 8103, Cyprus (Formerly Louis King Jason)
Phone Number:
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Paphos
#1 Romantic Hotel in Paphos
#1 Spa Hotel in Paphos
#1 Luxury Hotel in Paphos
Price Range: $133 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The King Jason Paphos 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
A wonderfully welcoming, 4-star luxury hotel in Paphos, Cyprus, boasting an environment which is devoid of the anxiety associated with everyday life. Our facilities are the perfect setting to reconnect with loved ones, enhance personal relationships and give yourself some much-deserved peace of mind. What truly sets us apart however, is our strong commitment to personal service. Here, we all make the time to notice you, to hear you, to respect you, to understand you and to comfort you. If you are looking for a hotel with a heart, then you belong with us. ... more   less 
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Also Known As:
Louis King Jason Paphos

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