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“Best hotel we have been to”

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Louis Phaethon Beach
Ranked #20 of 88 Hotels in Paphos
Certificate of Excellence
England
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Best hotel we have been to”
Reviewed February 14, 2013

Previously visited this hotel last April so when it came up very cheap for 2weeks we didn't hesitate in returning, many of the staff remembered us. We especially like being given food and drink on arrival late at night, it is the only hotel we have had this, usually you are booked in and hard luck if you've missed dinner and you have to find a shop open to get water. Food is fantastic so much choice and excellent choice of drinks. Staff were great (must mention Florrie our waiter and Paul the security man) all the staff worked so hard to make our holiday so enjoyable. Room was very clean, unfortunately we were missed one day but after reporting it to reception it was cleaned immediately so couldn't complain. Only down side is price of wi-fi £3 for 1hr why couldn't it be free like many hotels but there are plenty of cafes in town that are free and if you just want to download a newspaper or similar we just stood near Debenhams or across the road and wi-fi was picked up! Must finally mention Ann the Thomson rep she was very helpful when I was ill and couldn't go on a trip. We will definitely be returning to The Louis Phaethon

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
5 Thank noseyoap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 27, 2013
Dear repeated guest,

Thank you for choosing the Louis Phaethon Beach to spend you holidays again.

We are very pleased that our service of late dinner worked very well for you, so you could get dinner after a long flight, and that you were satisfied with our fantastic and varied food. It is delight to hear your lovely words about our staff and rest assured that your massage will be passed on them.

The Louis Phaethon Beach appreciates your loyalty and we will be glad to welcome you again.

Kind regards,

The Management.
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Traveler tips help you choose the right room.   Room tips (1,435)
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English first
Southampton, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 14, 2013

Just stayed for a week on the all inclusive deal with Thomson. Absolutely fantastic value. The food is excellent, varied and plentiful, as are the drinks. Rooms are nice and comfortable and the facilities are great. The staff were very friendly and always keen to help. Entertainment and activities were provided by the Animation team (mostly brits) who worked incredibly hard and long hours, yet managed to maintain a cheerful and friendly disposition throughout. Some very talented singers and dancers here, who were very good at putting people at ease and including them.

Would definitely recommend this hotel and would love to go back.

  • Stayed February 2013, traveled with family
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Helpful?
2 Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 22, 2013
Dear guest

Thank you for visiting the Louis Phaethon Beach and for leaving your comment on the internet.

It is delight to hear that the choice of All Inclusive deal was worthwhile and you enjoyed our varied and plentiful food and drinks. We appreciate all the honor you are giving to our animation team, who really work very hard to make the stay of our guest memorable.

Thank you for your recommendations and we hope to see you soon as a guest at the Louis Phaethon Beach.

Warm regards,

The management.
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Chesterfield, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 13, 2013

I stayed in this hotel in sep 2012. The hotel itself is really nice and the facilities are very good! Especially the water park! The food was very poor and me and my partner both left with stomach bugs. After paying for all inclusive, we ended up eating out most of the time!

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
5 Thank BumbleBee279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 22, 2013
Dear guest,

Thank you for choosing The Louis Phaethon Beach for spending your holidays.

It is a pleasure to hear that you think our hotel is very nice and that you enjoyed our facilities, especially Water Park. We are very sorry to hear that the food did not meet your expectations; we rarely get comments like this but nevertheless take your claims seriously for our improvement.

We hope that despite this distress you still enjoyed your stay and will return to the Louis Phaethon Beach in the future.

Faithfully yours,

The Management.
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Whitburn, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 13, 2013

We have just returned from a 10 day holiday at the Louis Phaethon Beach Hotel and cannot praise enough the quality of the hotel which must be one of the best 3 star hotels available.

The hotel was maintained to a high standard by the cleaning staff both within and around the grounds. They deserve a special mention for the hard work they do. This is also the case for all the staff who carried out their work in a friendly, helpful and efficient manner.

As many reviews have stated the food was excellent with a great choice. It was the case of not what to select but what not to have.

Although we did not take part in any activities organised by the animation team their evening show we saw was excellent and the team were always about with a friendly word.

Finally my wife and I would like to give a special thanks to Margaret and Dave the dance leaders who encouraged us as novice dancers with kind words and a great deal of advice. Indeed the dance lessons and the evening dances were a highlight of our holiday. We hope to return in the future for more.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Lojo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 25, 2013
Dear guest,

Many thanks for staying at the Louis Phaethon Beach and for sharing your experiences with online community.

We are very glad that your experience exceeded your expectations, and that you departed satisfied and with a willingness to come back in the future. We appreciate all your admirations about the hard work of our staff, who maintained the cleanliness to high standards and performed their work in a friendly and efficient way. Here at the Louis Phaethon Beach we try to offer food of high quality and with big variety so it is nice to hear that we earned your appreciation. It is delight to hear that you took advantage of our dance classes and they became a highlight of your holiday.

We are looking forward to seeing you soon at our establishment.

Yours sincerely

The Management.
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Peterborough, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 12, 2013

Although our arrival at the hotel was in late evening, we were given a meal on arrival and the check in was simple. The food was excellent throughout the week; great choice and great quality. Drinks were available most of the day served by the very willing and pleasant bar staff. The best bit though was the animation team, they just didn't stop all week. From sports, quizzes and activities during the day to great shows in the evening they kept us entertained and always had a smile on their faces. Brilliant week, met lots of great people, just the break I needed.
Andy from Peterborough.

  • Stayed February 2013, traveled solo
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Helpful?
1 Thank LeanderMan62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 22, 2013
Dear guest,

Let us thank you for your stay at the Louis Phaethon Beach.

It is delight to hear that the week spent at our hotel brought you not only nice memories but also new friends. We are glad that through all your stay the buffet offered great choice and quality of food, that the bar staff could satisfy your demands during whole day and our animation team kept you entertained.

We are happy that you could get a break and our hospitality helped you with that. We will be glad to welcome you again at the Louis Phaethon Beach.

Yours truly,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrexham, United Kingdom
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 12, 2013

Myself and my Husband have just returned from having spent the last 2 weeks at the hotel.IT was exceptionally clean with clean towels and bed linen daily although, the bed covers did have old cigarette burns in them and some of the bath towels were a bit thread bare.The bedrooms could do with larger wardrobes as if you are staying for 2 weeks it was a bit difficult to get 2 peoples clothes in . The food on offer was plentiful and of a high standard but was a little repetitive. The animation team were excellent and very friendly at all a times. We would like to mention the bar staff who were second to none. George ,Constantin( and the young lady with the small child, her name escapes me) who always made sure you had a full glass.All in all the hotel was good. The bus service into Paphos and around the surrounding areas was exellent 1 Euro p.p, or 3 Euros for a day on any bus ride in the vicinity of Pafos.Hello to all the lovely people who we met in our first week we missed you all when you went home .

Room Tip: Ask for a room overlooking the bowling green as you have the sun on your balcony all day.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 22, 2013
Dear guest,

On behalf of the Louis Phaethon Beach we want to thank you for choosing our hotel to spend your holidays and for sharing your experience.

It is a great pleasure to hear that you found our hotel exceptionally clean, that you like the various selection of food, an excellent animation team and our bar staff who took care of your glasses. We took note of your comments regarding bed covers, bath towels and wardrobes to be considered for improvements in the future.

It is nice to hear that overall you spent great time and it will be a pleasure to welcome you back at the Louis Phaethon Beach.

Best regards,

The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
1 review
Reviewed February 11, 2013

Have just returned from 2 weeks at the hotel and all the other positive reviews are spot on.
Unfortunately the gym facilities fail to match up with everything else and are not up to the standard you would expect for a hotel of this size. There is one treadmill only leading at times to a queue to use and much of the weight equipment was past its best or even unsafe, with no safety instructions. Finally there was nothing available to wipe down equipment after use so one can imagine the lack of hygiene here. Come on, Louis group, for a very modest expenditure, you can bring this gym into the 21st century.

Stayed January 2013, traveled as a couple
Helpful?
Thank 55ed10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at Louis Phaethon Beach, responded to this review, February 22, 2013
Dear guest,

Thank you for holidaying at the Louis Phaethon Beach and for confirming to the online community the quality of our establishment.

We are sorry to disappoint you with our gym facilities and your comments will be forwarded immediately to our Head Office for our improvement. Hopefully we will be able to do something on the matter sooner rather than later.

Regards,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Louis Phaethon Beach

Property: Louis Phaethon Beach
Address: 22 Theos Aphrodite Avenue, Geroskipou, Paphos 8130, Cyprus
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Paphos
#17 Romantic Hotel in Paphos
#19 Family Hotel in Paphos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Louis Phaethon Beach 3*
Number of rooms: 422
Official Description (provided by the hotel):
The Louis Phaethon Beach 4 star hotel in Pafos is located on the Paphos coast near the picturesque harbor and only 10 km from Paphos International Airport. Louis Phaethon Beach is also an all inclusive hotel in Pafos located directly on the beach, with an unlimited Mediterranean Sea view. Relax at the Louis Phaethon Health Club, enjoy a swim in one of our indoor or outdoor pools or forget your stress and go for a steam bath or a jacuzzi. ... more   less 
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Also Known As:
Louis Phaethon Beach Paphos
Phaethon Hotel
Louis Phaethon Beach Hotel Paphos

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