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“Very well managed hotel, great for young families”

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Louis Phaethon Beach
Ranked #20 of 85 Hotels in Paphos
Certificate of Excellence
Reviewed July 30, 2012

Stopped here end of May 2012 with my husband and 3yr old daughter. This was the first hotel holiday for a long time, we usually book villas and first ever all inclusive so really didn't know what to expect.

The hotel was run very well. The staff couldn't work harder and never looked like they wanted to do anything else but ensure the guests were happy. I think alot of hotels could learn alot from the Phaethon. The kids entertainment team from Phaethon and Thomson kids club were brilliant. I never expected to leave my daughter in the club, but they run a very tight, safe and fun club so I had no worries and she had a great time and met some lovely friends.

I would only recommend young famalies or large groups. Our little group of 3 felt really outcasted as we were surrounded by many parties of 20+ groups. Also it's very noisey, which don't let this put you off unless you want a very peaceful holiday. The music in the day is constant and when it does stop it's to listen to terrible horescopes, which me and my hubby couldn't stop laughing throughout as it was so bad that it was almost entertaining. We hired a car just to get out and get some peace and had some lovely trips out.

There is no nice beaches nearby. The best beach was a good hours drive away North to Polis, but still it was really gravely. I was told the only nice sandy beach in Cyprus is in Ayia Napa which was a good 3-4 hour drive. There was however brilliant rock pool near the hotel and we spent some great time catching crabs, shrimp and fish, my daughter loved it.

The food was really nice. I ate a little of everything no upset tummies once. There was lots of choice and I honestly don't know how some of the reviews say they got tired of the choice, seriously they must have eaten ALOT to get round everything! I would give the food a 9/10 and I'm really picky. However food hall is really busy and once again noisy, the staff run a tight ship in the food hall and can't fault that.

The drink was OK. Keo larger was enjoyable. The wine not so nice, it came in cartons and I'm sure a similar wine if not the wine the hotel used was 1euro a carton in the supermarket. We ended up buying nice wine from local shops and drinking it in our room, coffee hit and miss. I wish they had fresh juice in the morning rather then the horrid concentrated stuff. I tried many lovely cocktails, but mostly had G&T and really the good things out way the bad.

Overall we really enjoyed the holiday, however the rental car was a must for us to get some quiet time when we wanted it. I would deffo go back but would come back with friends as a bigger group. I think if you are in any way a snob this is not the place for you.

Thank you for our get stay x

Room Tip: I paid £120 room upgrade and it wasn't worth it unless you plan to spend time in your room. We d...
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  • Stayed: May 2012, traveled with family
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6  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this reviewResponded August 3, 2012

Dear guest,

On behalf of the Louis Phaethon Beach we thank you for choosing our hotel as your holiday accommodation.

We are delighted to read that you much enjoyed your overall stay with us, as well as the extensive and high-quality food, our hardworking and committed staff members including the fantastic entertainment team from Phaethon and the brilliant Thomsons kids club. We will gladly forward your warm words to all of them. Also, we are happy to see that you spent great time at the beach and that your daughter loved catching crabs, shrimp and fish.

It was our pleasure having you as guests and we are already looking forward to welcoming you back to one of our Louis Hotels in the near future!

Best regards

The Management

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3,668 - 3,674 of 4,903 reviews

Reviewed July 29, 2012

this was our third visit to the hotel.I was there with my eight year old grandaughter.Booked a family room with four beds to give us a bit of extra space but was allocated one right above the bar which was very noisy.Requested a change but didn't get moved for a few days until another room became available but this room was much smaller and when I mentioned this to the manager he told me all the rooms were exactly the same size.I'd be very interested to know where he would have put a fourth bed.maid service very good but did feel they were a bit mean with the towels two hand and two bath towels per day.They did give you more if you asked but this had to be on a daily basis.Food not so good this year,repetative menus and always cold although there is a microwave which you can use if you want to have your food hotter.Animation team did a great job and worked very hard but the shows were done on a weekly basis and the same as last year .We had rock the room three times in a week and some woman called Jane who was calling the bingo every night just because she goes there every year.Had intended to go back in October but think we will give it a miss.

  • Stayed: July 2012, traveled with family
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1  Thank ziggymog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this reviewResponded August 3, 2012

Dear loyal guest,

Thank you very much for staying at the Louis Phaethon Beach once again and for sharing your experience on Tripadvisor.

We are glad that you were satisfied with the housekeeping as well as the entertainment. However, we truly regret that the room did not meet your expectations, and we apologize for not being able to move you earlier. This is the busiest time of the year with our rooms at a very high occupancy; therefore it is very difficult to make room changes. Further, we are sorry that the food as well as the entertainment seemed repetitive and not satisfying. We will take this into consideration so that returning guests can enjoy a new experience every time they come back. Nevertheless, we would like to inform you that we usually only receive excellent feedbacks from our guests who mainly praise the food and its great variety.

Thank you again and we still hope to be able to welcome you back in the near future and offer you a new, exciting experience. If you decide not to come back in October, we suggest the nearby Louis Ledra Beach.

Yours faithfully

The Management

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Reviewed July 28, 2012

This hotel was fantastic we travelled as a family of 5 we had 2 rooms a family and a twin, these were spotless, we had a corner room with a partial sea view these are bigger and inland view is better as the room stays cool during the day so don't worry if you are allocated inland on arrival.
The animation team are fabulous they work so hard and make you feel very welcome especially Emily and Hannah. The shows are fantastic Lion king and Chicago our favourites but all worth seeing. However would be much nicer if it all took place outside or upstairs. Cocktails where lovely.
The pools spotless and great fun life guards are everywhere so very safe. As for all you moaning couples, have you looked at the pictures on this site? There are children's pools and slides and activities you would think this would be a massive clue to the fact that it would be likely there will be families and kids everywhere so use your common sense before you book . All the kids who were there at the same time as us were well behaved never heard or saw a single child running the corridors the whole time. Would be nice not to get up at 6 to save an umbrella but if u can't beat em! Lots of sunbeds though enough for everyone at any time of the day.
All in all we loved this place so don't worry if you are going here you will have a fab time the food is lovely we had somthing different everyday our daughter is picky but she found something every day and the restaurant is comfortable and worth dressing up for.
Enjoy your hols guys!!! thanks Pheathon for a fabulous holiday. We will definitely book another Louis hotel next year.

Stayed: July 2012, traveled with family
Thank Paula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this reviewResponded August 7, 2012

Dear guest,

Thank you very much for choosing the Louis Phaethon Beach as your holiday accommodation and for sharing your thoughts with us.

It is a real pleasure to see that you enjoyed your overall stay, in particular the spotlessly clean rooms, the fabulous and hardworking animation team, as well as the great pool area, constantly being observed by our attentive lifeguards. Additionally, thank you for praising our delicious food on offer and for recommending our hotel.

It was our pleasure accommodating you and we look forward to your next arrival at one of our beautiful Louis Hotels!

Yours sincerely

The Management

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Reviewed July 28, 2012

Best hotel I have ever been too! The Animation team were AMAZING! Such nice people. So much to do for the kids,there wasn't a moment of bordem for them, the food was lovely. we have remomended the hotel to everyone... My boss is coming to stay there because she liked the look of it so much! Miss everyone so much and can't wait to come back next year :D

Stayed: June 2012, traveled with family
6  Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this reviewResponded August 3, 2012

Dear guest,

Let us thank you for staying at the Louis Phaethon Beach and sharing your lovely experience on Tripadvisor.

What better review could we expect! It makes us very happy to see that you enjoyed your overall stay and that your kids enjoyed the vacation and entertainment as much as you did.

Thank you also for recommending our hotel and we are looking forward to welcoming your boss as well as yourself in the very near future.

Best regards

The Management

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Reviewed July 27, 2012

I visited this hotel in June with my husband and a party of 24 for my daughters wedding. The staff are very friendly and helpful and the wedding organiser Georgie was brilliant as my daughter had forgotten and important document and thankfully she sorted it out and made the day very special. Rudi was also very helpful and very friendly.

We have visited this hotel 3 times before with family and also on our own and always had a very good time. I cannot understand people that moan as some expect a 5 star plus and that the children sit quiet, This is after all a family hotel and the children are no trouble just having a good holiday and enjoying themselves. I do agree that the family rooms are a bit on the small side but not a lot of time is spent in them. The meals are very good and also the buffet bar by the pool has a very good selection of food. I have looked to booking again sometime next year and already the bookings are very high as it is getting very popular since the refurbishment of rooms and also the new pool area with the slides which were fantastic I had a go after much persuasion and enjoyed it so much you could'nt keep me off it.

  • Stayed: June 2012, traveled with family
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8  Thank 643JAYJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this reviewResponded July 30, 2012

Dear guest,

Let us show you our gratitude by thanking you for visiting the Louis Phaethon Beach once again and for writing a charming review on Tripadvisor.

First of all, we would like to congratulate your daughter and her partner on their marriage and we wish them only the best in the future! It gives us a great feeling to read that you have enjoyed your stay with us and that you were left satisfied with all our services, as well as the hotel's facilities, the very good selection of nice food on offer, the pool area with its fantastic slides, and of course our devoted staff, who are always running around to ensure every single guest is having the time of their lives! In addition, we are pleased to see that you appreciated the organization at our hotel and that the wedding seemed to be a great success!

Thank you once again and we are already looking forward to having you as a valued guest at the Louis Phaethon Beach very soon again!

Yours faithfully

The Management

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Reviewed July 27, 2012

This is our second trip to the Phaethon and once again it did not disappoint. From start to finish we had a wonderful time thanks to the wonderful staff especially the animation team who work tirelessly to make sure you have a brilliant holiday. There are numerous things to do and if you have children then this is the place to go. My daughter is 12 and had a ball (we hardly saw her) as she made so many friends and had such a lot to do. The food was fantastic and there was always a great variety.All the staff go out of there way to make you feel welcome and the service is always first class. The only thing I had a problem with was towels on sunbeds which I don't agree with as a great many people do this and don't return until the afternoon. Thanks to all at the hotel who once again made it a holiday to remember.

  • Stayed: July 2012, traveled with family
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5  Thank ChrisandJem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Phaethon Beach, responded to this reviewResponded July 30, 2012

Dear loyal guest,

It is always a delight to read such a lovely review of the Louis Phaethon Beach and we would like to thank you for sharing your thoughts about us with the online community.

We are delighted that once again, you were left most satisfied with the quality of service given to you by our amazing and exceptional staff members and that the fantastic animation team made sure you had a brilliant holiday. We will gladly forward your warm words to the ones concerned! Also, we are glad that your daughter made so many friends and that you once again admired the fantastic and varied food on offer. We promise you that our staff will do their best to prevent guests from reserving sunbeds in the future.

Thank you and we are much looking forward to welcoming you back to the Louis Phaethon Beach again soon!

Kindly yours

The Management

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Reviewed July 27, 2012

overall it was an ok holiday with pluses and minuses.first of all you should know that this hotel is perfect for familes with young kids and not for couples seeking for a quiet places where they can rest,have a romantic holiday or enjoy some night life!
The swimming pools are great,the food is tasty and there is a decent variety,surroundings are nice and the service is preatty good.
The things that bothered us was:there is no shops terraces or restaurants near the hotel( you need to take the bus or walk 1-2 km),there is no beach at the hotel(well there is one at 250 meters from the hotel but is miserable!),no free WiFi(internet cost 10 euro for 3 hours for one device),no beach towels for outdoor swimming pool,no mattresses for the sunbeds(they are pretty uncomfortable without),the main restaurant where all inclusive take place looks cheap you don't even feel like dressing upp for dinner, rooms are furnished very old and shabby ,about taking some rest in the afternoon or going to sleep before 01.00 AM forget about it...you will always hear kids screaming,running on the corridors or in the morning cleaners who makes terrible noises with their cleaning staff.

Room Tip: rooms on swimming pools level have a nice balcony and is not so hot as the upper rooms .
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  • Stayed: July 2012, traveled with family
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5  Thank analorenatoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Louis Phaethon Beach

Address: 22 Theos Aphrodite Avenue, Geroskipou, Paphos 8130, Cyprus
Phone Number:
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Paphos
#9 On the Beach Hotel in Paphos
#12 Spa Hotel in Paphos
#16 Family Hotel in Paphos
#17 Romantic Hotel in Paphos
Price Range: $115 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Louis Phaethon Beach 3*
Number of rooms: 422
Official Description (provided by the hotel):
The Louis Phaethon Beach 4 star hotel in Pafos is located on the Paphos coast near the picturesque harbor and only 10 km from Paphos International Airport. Louis Phaethon Beach is also an all inclusive hotel in Pafos located directly on the beach, with an unlimited Mediterranean Sea view. Relax at the Louis Phaethon Health Club, enjoy a swim in one of our indoor or outdoor pools or forget your stress and go for a steam bath or a jacuzzi. ... more   less 
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Also Known As:
Louis Phaethon Beach Paphos
Phaethon Hotel
Louis Phaethon Beach Hotel Paphos

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