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“Service with a smile”

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Paphos Gardens Holiday Resort
Ranked #40 of 88 Hotels in Paphos
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Service with a smile”
Reviewed June 3, 2013 via mobile

Just returned from a week holiday at this hotel and I can safely say the entire party were greatly impressed, the staff are friendly and helpful, the animation team were really good with the kids and adults alike, All the bar and restaurant staff were very good especially Lucas and Michaela in the main bar, service was always with a smile!
We were all inclusive so didn't really order from the menu so can't comment on that but I can say the food choice in the restaurant was good, the only thing that we think could have been improved was the choice of hot food at breakfast as it was a bit hit and miss and having to use domestic toasters took a long time due to the amount of people trying to make toast I think a industrial toaster would be a good investment!
The apartment was spacious and clean, cleaning staff were very friendly and helpful. Overall I thoroughly recommend this hotel

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Garysmyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, June 6, 2013
Dear Sir,

Thank you for your recommendation, which is very important to us especially since you selected our all inclusive option which means you spend the great amount of your stay at the resort.

It is very pleasing to hear that the entertainment and animation was enjoyed both both children and adults and of course that all staff were friendly and helpful.

Thank you also for your suggestions which have been past onto Senior Management.

We do hope that you will stay at Paphos Gardens Holiday Resort on your next visit to Cyprus.

Kind regards,

Group Sales & Marketing Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 3, 2013 via mobile

Lovely holiday here, AI great value, you even get a real glass!! Food was good standard but not a massive choice esp for the little ones. Amazing for kids, lots going on through day,Night entertainment was a bit ropey, bingo and a bit of singing etc...Room was lovely, 2 bed apt was massive!!! Even had an en suite!! 15/20 mins walk to harbour Area, Would defo go back!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, June 6, 2013
Dear Ms. Amy,

Good to hear that you enjoyed your stay with us and would definitely come back! Thank you for writing about our resort and for all your comments.

Looking forward to your return visit.

Kind regards

Group Sales & Marketing Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2013

We have just come back from a weeks holiday stayed in an apartment basic but clean and spacious.the staff at the hotel are so friendly and helpful and made it a lovely place to come back to after a day out .my son chose for us to go to paphos gardens holiday resort and i am very glad he did

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank theresa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, May 26, 2013
Dear Mrs. Theresa,

Thank you for your kind review, we are pleased that you had a lovely stay at Paphos Gardens Holiday Resort and that our staff were friendly and helpful.

We hope to have the opportunity to have you stay with us again soon.

Best regards,

Group Sales & Marketing Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ryde, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2013

accommodation mimoza basic but clean and very Cyprian,open plan loads of space,staff excellent very helpful and very friendly.entertainment great for adults and kids a lot of laughs.food for every taste. Already trying to rebook as this holiday was one to experience i would highly recommend to anybody . especially if you have children as star entertainment were first class.if you meet tara ivan,coral,yoanna or yavitar these guys aim is to make your holiday one to remember

Room Tip: no tips as all good
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kaz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, May 26, 2013
Dear Guest,

We are very happy to hear that you and your family had a wonderful holiday at Paphos Gardens Holiday Resort and that you have already planned to come back next year.

Thank you for taking the time to write about your stay with us and we will be sure to pass your kind comments to all of our teams.

Looking forward to welcoming you back.

Kind regards,

Group Sales & Marketing Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 21, 2013

We wanted to stay for one night in this Resort as our friends were staying here for 8 nights. We went to the reception to be told it was 58 Euros for the night. We told them we could get a room online for 32 Euros and they were quite happy for us to walk away, go down the road and book online rather than take our cash! Total madness. So we walked down the road, got an iced coffee and free wifi and booked online at 32 Euros. By the time we returned they had printed out our booking and checked us in to a room in the hotel complex above the reception.
Our room was average but adequate but the bed was as hard as a rock. Not sure we would have liked to have stayed for 8 nights but our friends room which was across the road from the reception desk was a Studio Apartment and seemed more spacious and nicer with a nice little balcony. They were happy with their accommodation.
We did not eat here but did spend some time in and around the pool, which was fine.

Room Tip: Great budget accommodation if price is an issue. If not just upgrade just a little
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheOzCarrolls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, May 23, 2013
Dear Guest,

Thank you for your review and for bring details to our attention. The staff on duty were fairly new and unfamiliar with pricing policies, we are pleased you were able to book with us at the best rate in the market.

Paphos Gardens Holiday Resort offers a variety of accommodation choices from hotel rooms to spacious fully equipped apartments thus meeting a wide range of budgets.

We hope that your will choose our resort when you are next in the area and stay with us for longer so that you may experience our service and facilities.

Kind regards,

Group Sales & Marketing Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2013 via mobile

We have just arrived home from a two week stay at paphos gardens! Although the reception area is very appealing and is very smart unfortunately the rooms are not!!! We had a leaking air conditioning unit that had ruined the floor in the area and also made for a bit of a rollercoaster ride going to the toilet in the night!! The balcony was spacious although with a great big tree hanging into it we never went onto it!!! Also the door didnt lock properly so we didn't open it!! The sink after the first week smelt really bad of sewage we complained and all that was brought to us was some air freshener!! Which didn't really help!! Cleaners didn't clean the rooms more swept round and made the beds the kitchen wasn't touched once and the bathroom maybe twice during our stay!!!
All that aside the staff and animation team at the hotel were all fantastic everyone was so polite and made a real fuss over our daughter which she loved!! Bar prices are rather expensive though so we never really stuck around on a night time as my first drink which happened to be a vodka slush cost €4.35 for a SHOT of local vodka and €1.85 for the slush!!! No thanks not when a bottle of vodka was €5 in the shop!!!! This hotel is in a good position for all in paphos, and with a refurb this could be an ideal spot for holidays in the future!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrspiney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, May 23, 2013
Dear Guest,

Thank you for taking the time to write on TripAdvisor each of your points have been looked into by the hotel Management.

It is important for all guests to enjoy their stay and we encourage guests to bring any inconveniences to the attention of the management so that solutions may be found and you may continue to enjoy your stay. The standard of cleanliness you faced is not a reflection of our policy and matters have been looked into along with other details.

All said we are pleased to hear that you enjoyed the hotel entertainment and animation teams and that your daughter was made to feel special.

Thank you again for bringing all points to our attention and we do hope that you would return to Paphos Gardens Holiday Resort.

Kind regards,


Group Sales & Marketing Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 20, 2013 via mobile

We have just returned from our honeymoon, we stayed all inclusive at paphos gardens resort. I was a bit worried after booking having read the previous negative reviews but having been myself just ignore them! We booked a studio apartment and when we got there actually got a one bedroom apartment in jasmine block, 10 seconds walk from the hotel, and still on the complex. We didnt see any hotel rooms so cant tell you about them but the apartment was clean, fresh and had two air conditioning units. Also had a balcony which it was a shame all you could see was the tree overgrowing onto it but we didn't spend anytime on it! It had a kitchenette and a dinning room table and was plenty big enough! Fresh towels every day and the beds were changed if we wanted them. We didnt spend alot of time in the hotel or by the pool but there are two pools, the large hotel pool which has lovley surroundings with a bit more going on, or the smaller pool by the apartments. Explore both and see which suits you! The thing we enjoyed most about staying here was the food! There is a buffet style breakfast lunch and dinner. And being all inclusive we ate here almost every day. There are about 5 choices every meal time with fish, a cypriot dish, and an english dish. Also a large selection of salads and puddings, and the roast potatoes were amazing!! The staff were so cheery and incredibly hard working! We very much enjoyed our stay here and Is the kind of hotel with something for everyone depending on the holiday you want! Our transfer back wasnt until 6 but we checked out at 12, were happily given somewhere to put our cases whilst we went out and when we returned given use of the spa shower. Lovely place, and lovely staff.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Suzipete2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeptosCalypsoHotels, Group Sales & Marketing Department at Paphos Gardens Holiday Resort, responded to this review, May 23, 2013
Dear Guest,

Thank you for choosing Paphos Gardens Holiday Resort for your recent holiday in Paphos, Cyprus and we are thoroughly delighted that you were pleased you stayed with us.

Allow us to thank you for your support by sharing your comments and experience with others on TripAdvisor.

We hope to have the pleasure of welcoming you back for your future holidays.

Kind regards,

Group Sales & Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paphos Gardens Holiday Resort

Property: Paphos Gardens Holiday Resort
Address: Kleious Street, Paphos 8128, Cyprus
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 88 Hotels in Paphos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Paphos Gardens Holiday Resort 3*
Official Description (provided by the hotel):
Nestled quiety just 300 meters from the sandy beach, as if by a miracle, Paphos Gardens Holiday Resort disappears in the lush vegetation. Located off the main seaside road and just one hop off from the beach, the tourist area, shops, evening entertainment and much more. Paphos Gardens Holiday Resort combines self-catering with hotel accommodation, offering all necessary services and a variety of daily activities to suit every guest's needs. ... more   less 
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Also Known As:
Paphos Gardens Holiday Hotel Paphos
Paphos Gardens Hotel

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