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Oracle Exclusive Resort
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Reviews (213)
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All reviewsbed apartmentkings roadwashing machinepool barfootball tablehuge apartmentchange sheetsnice bedroomself cateringapartment overlooking the poolkitchen utensilsbedside lampshappy holidaysfree transferbus stop rightempty binslarge fridge freezer
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Reviewed October 14, 2012

Firstly, we arrive late at night, around 11pm and finally found reception, lady took us to what we thought was our room, and walked in on people sleeping... She then left us to wait with our bags and went to get more keys for another room. The same happened again.... We had never been somewhere this has happened before. She then left us again and got more keys and finally this was our room, a bigger room then we paid for but was great, one Double bed with on suite bathroom (shower, toliet, sink) then two single beds in a room and another bathroom (bath, with built in shower, toliet and sink) at this time seeing the room felt like we had picked a good choice. It was late so we went to bed.

Waking up in the morning to discover that the 'fully functional kitchen' was not fully functional. All it had was a set of plates, Bowls. Cutlery, one blunt knife a chopping board and a 3 pots and pans. Oh and an oven. It was a struggle to cook with very basic equipment but we managed it as my boyfriend is a chef. Oh and for this kitchen came with no cleaning equipment, so we couldn't clean everything or wash up until we could get to a shop to buy things

Next the hot water was an issue, for 4 days we only seam to get hot water in the late afternoon. So no morning bath or showers, no washing things up. In the end we resulted in using the kettle to warm the bath up, by day 4 we noticed two switches that had not been labeled but we clicked them on, then we ran the water for another 10 minutes each time and we got hot water! Why did no body tell us this!!!!!

The room was only cleaned once in a whole week! By the end of our stay the floor was thick with sand and all we wanted to do was sweap the floor, we had no cleaning materials to do so... No hand soaps in the toliet, this hotel is very new and I think too new for them to give great customer service

First night, we were watching tv, and all we could hear was up stairs moving furniture, drilling and really heavy stomping, this went on for another 4 hours! By this time we were so fed up we rang reception, explained the problem. They did nothing. So we went to bed... Tried to ignore the noise. The noise carried on all week! Every night, so we went out most nights to ignore the noise. By day 4 we were so sick of it, so I myself went and spoke to reception in person, she didn't really care... And said she would put in a complaint. She also told me the people upstairs live there... I went back and told my boyfriend what had happened. We carried on watching tv and the noise carried on. He went and spoken to reception and requested they change our room. They answered with we are full. My boyfriend demanded that they go and speak to them and tell them to keep the noise down. She refused and said she will give a note to the bouncer who is security when receptionists go home at night. My boyfriend then took matters in to his own hand and went to speak to upstairs himself, hard to understand but the noise did quiten down a little.

The pool bar was advertised open until 9pm every night but they always closed up between 7-8.

I will never be returned to this hotel/ apartment again. The service was very poor. They only seamed interested in my money and didnt care about us.

  • Stayed: October 2012
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5  Thank M2012F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

Appartments itself are just great, everything is new and just built, each room has a balcony with seats and a table to enjoy lovely evenings outside, all the rooms have pool/sea view...lovely. Inside really a lot of space, air conditioning is for free, TV is big. Everything very clean. Pool is very big and really the whole picture of these resort is perfect. Near the city center and tourist area, also tombs of the kings are just 500m away, shop Lidl is 1km away, which is great.
I missed more channels on TV though, but on holidays you shouldn't need it to much :) Internet could be free of charge, cost of it is 10€ per day (they have other opitons too, but all very expensive) :(
In my case good deal (114eur per 2 person/2days)!

Room Tip: All rooms are great. First floor has direct access from the room to the swimming pool-which is great!
  • Stayed: September 2012, traveled as a couple
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2  Thank peter c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

stayed here for 2 nights with a large group of friends. Good location, quiet enough but 5 minutes to harbor by car. Lovely modern rooms, very clean, nice pool area, friendly staff, they even treated us with freshly cut figs :) A few minors: curtains very thin, so you wake up really early, no bin in the kitchen/ bedroom, no mirror in the bedroom, no toiletries or hair drier. Appartments are self-catering (no cleaning those 2 days we stayed) - I do not know if they change sheets if you stay more. Overall, a very good price for what you get! I expect they will add some finishing touches in the apartments - if they do, we will be back!

Room Tip: check before your booking that there is an elevator working at your appartment's block, if you have small children! It was out of order when we were there
  • Stayed: August 2012, traveled with friends
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Thank eleni_g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

We stayed at this resort for five days and could not fault the clean modern apartments based around a big pool.

Spacious apartments with large TV and excellent air conditioning. Only used the poor bar once, but friendly staff and great food. There was loads of information to advise attractions to visit and prices along with a map. Also there was addtionial information on Cyrpus about the culture which was very good.

Reception were very informative in regards to the buses and the times that run, however was a very limited service. Easier to walk onto Tomb of the Kings road which is 5-10 minutes walk where they run every ten minutes. Trips to Paphos Harbour and Coral Bay easy reach and good value.

  • Stayed: July 2012, traveled as a couple
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3  Thank Kelly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

The hotel is a number of large apartments based around a big pool which are brand new and are excellent. What makes the place though are the staff. The guy behind the the pool bar is fantastic, he carried our bags to our room at 10:00 at night, cooked us a pizza and served us drinks until midnight and then was back in the morning to cook us our breakfast. Brilliant.

  • Stayed: July 2012, traveled with family
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3  Thank HeartyEaterUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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