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Leonardo Laura Beach & Splash Resort
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Reviews (1,353)
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744 - 749 of 1,353 reviews
Reviewed November 1, 2013 via mobile

After reading some reviews we were a little worried but we shouldn't have been. Some people complain for fun. There were a lot of russians but by no means were English hugely outnumbered, maybe 60% Russian and all the entertainment was most definitely catered with English in mind. The hotel was very clean and food brilliant which considering I'm vegetarian was good.
Rooms a little on the small side and having to pay for wifi and fridge was disappointing considering the size of the hotel. It was abit out in the sticks but the buses were cheap and reliable.

  • Stayed: October 2013
    • Value
    • Location
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2  Thank Rosie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Leonardo Laura Beach & Splash Resort, responded to this reviewResponded November 4, 2013

We would like to thank you for choosing us as your Holiday Destination. We are committed to customer satisfaction and we are glad that your experiences with us are positive and memorable. We hope to see you again soon and in the meantime you can be updated about our news through our social channels.

We are also pleased to announce, more like excited, that from next year the Cyprotel Laura will have a full scale water park for adults and children alike. The new water park will be part of the TUI Splash world umbrella and along with it we will be upgrading our existing restaurants, adding an a-la-carte restaurant, a new terrace bar and a snack bar for our guests in the water!

Thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.


Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

My fiance and I were married while we were staying at the hotel, not in the hotel but in Pafos town hall, when the staff found out they brought champagne, fruit and flowers to our room which by the way was modern and spacious, clean and bright. Our maid was very friendly and made patterns with our towels every day. There was no tea or coffee making facilities in the room but there was a fridge and the air conditioning worked fine although it was noisey.The reception staff were friendly and helpful. The grounds are nice and the four pools, one indoor were clean although not heated.
The food was great and a good choice of English and Greek. We did have to clear a table once before we could use it but the restaurant was packed at certain times.
It has been mentioned by others that it's 98% Russian which is ridiculous I would say it's 60% Russian which is fine by us as my wife is Russian but I don't understand what the problem is, a few years ago it would have been 60% German.
One downside to this hotel, there is no wifi.
We will go back to this hotel and would recommend it.

Room Tip: Make sure you ask for a sea view and a balcony as some rooms don't have either.
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
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Thank michael j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Leonardo Laura Beach & Splash Resort, responded to this reviewResponded November 1, 2013

We would like to thank you for choosing us as your Holiday Destination. We are committed to customer satisfaction and we are glad that your experiences with us are positive and memorable. We hope to see you again soon and in the meantime you can be updated about our news through our social channels.

We are also pleased to announce, more like excited, that from next year the Cyprotel Laura will have a full scale water park for adults and children alike. The new water park will be part of the TUI Splash world umbrella and along with it we will be upgrading our existing restaurants, adding an a-la-carte restaurant, a new terrace bar and a snack bar for our guests in the water!

We would like to thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.

Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

I honestly believe the good reviews on here are fake! This hotel is 98% Russsian guests. The reception staff are also Russian, with 2 Cypriot who pop out when something goes wrong! Which is fine ive nothing against Russians, but they should not be sending the odd british family there to make up the numbers!! The food was the same every night and at lunch and was like school dinners - repetitive slop!! The drinks were all watered down and like paint stripper. The beer was possible 1% alcohol. We spoke with the other British guests (10 of them) and they felt as intimidated and as naffed off as us! There is no where to walk to, you're stranded! We ended up getting a cab to paphos every night to escape. The restaurant next door and bar across the road (the only things you can walk to) were good and a welcome relief. Never ever again!!!

  • Stayed: October 2013
    • Value
    • Location
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2  Thank Foodie196746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos M, eCommerce at Leonardo Laura Beach & Splash Resort, responded to this reviewResponded June 19, 2014

Thank you for taking the time to review our performance during your visit and we are disappointed to hear that you were not satisfied with your experience at the Laura Beach Hotel.
We shall look into all the issues raised in an attempt to correct and improve our hotel policies.
Once again please accept our apologies for the shortfall in service and any inconvenience caused and despite your feedback indicating otherwise, we do hope that you will give us another chance to provide you with our high standards.
Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.

Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

We hads a 10 night all inc stay and just returned, the hotel staff, rooms, pool area and everything else is fine apart from the service in the restaurant I cant believe for a 4 star that we had to, on many occasion, find our own table and on most occasions clear it from the last diners and then set your own table,get our own cutlery etc, if this suits you well you will enjoy your stay here.

  • Stayed: October 2013, traveled as a couple
    • Value
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1  Thank nitrox67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Leonardo Laura Beach & Splash Resort, responded to this reviewResponded November 6, 2013

Thank you for your time to inform us about various incidents regarding positive or negative experiences during your accommodation with Cyprotels Hotels & Resorts.

We will make sure that your comments will be examined and also any areas that are in need of improvement will be improved.

We would like to thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.




Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

This was our first visit to Cyprus and we were not disappointed on arrival the reception staff were very polite and helpful check in was quick and our bags were taken to our room for us. THe room was spacious very clean , tea and coffee and the view from balcony was spectacular pool and sea view. All the staff were very friendly especially chris and Fyt at the pool bar nothing was too much trouble and always smiling and always made time to chat . The pool areas and hotel public areas very clean at all times .THere was always plenty of food good choices breakfast and lunch excellent just one little complaint the food in the evening was not very warm. W e had a fab holiday and look forward to returning.

Room Tip: Sea view a must
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tavia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Leonardo Laura Beach & Splash Resort, responded to this reviewResponded October 17, 2013

We would like to thank you for choosing us as your Holiday Destination. We are committed to customer satisfaction and we are glad that your experiences with us are positive and memorable. We hope to see you again soon and in the meantime you can be updated about our news through our social channels.

We are also pleased to announce, more like excited, that from next year the Cyprotel Laura will have a full scale water park for adults and children alike. The new water park will be part of the TUI Splash world umbrella and along with it we will be upgrading our existing restaurants, adding an a-la-carte restaurant, a new terrace bar and a snack bar for our guests in the water!
We would like to thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.

Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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