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“Hot rooms and bad pillows” 2 of 5 stars
Review of Hilton Cyprus

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Hilton Cyprus
5.0 of 5 Hotel   |   Archbishop Makarios III Avenue | Agioi Omologitai, Nicosia 1077, Cyprus   |  
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Ranked #3 of 26 Hotels in Nicosia
The Hague, The Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hot rooms and bad pillows”
2 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is OK I suppose, but the temperature control is non existant, its february and cold outside but the rooms must be 30 degrees, its smoldering! Trying to sleep with the balcony door open but the heat is unbearable, mind you its only 12 degrees outside. Airco also not working.
Unfortunately there is no choice of pillows, they are all way too soft, there are no firm synthetic pillows. Luckily only here for two days!

Stayed February 2016, traveled on business
Helpful?
Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, yesterday
Thank you for your constructive review. Sorry to hear that your stay with us, did not meet your expectations on this occasion. Due to the cold weather, the ventilation system is operating in the heating mode. Regretfully, the system does not allow us to have both air-conditioning and heating operating simultaneously, which is exacerbated on occasion due to the considerable variances in temperature, experienced between day & night.

In reference to the pillows, had you requested firm pillows from the Front Desk, they would have been happy to provide these for you. Perhaps, if you mention this on your next visit, a note to this effect will be put in your profile, so as to ensure firm pillows are always available.

Looking forward to welcoming you back, in the not too distant future.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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627 reviews from our community

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Alexandria, Egypt
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hilton Hotel in Lefkosia Cyprus is a nice , luxurius hotel ,in verygood location with very friendly staf.The brekfast is very good and also the other facililies (bar , restaurant) . Fast and free intrnet )

  • Stayed February 2016, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Panayiotou K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel very close to the centre of the city. Rooms are traditional and functional. Nice views over the gardens. Internet connection is good. Business centre is helpful and allows printing. Hotel staff is extremely kind and helpful. Breakfast is plentiful and of excellent quality.

There's a nice park close by, good for a stroll or jogging.

If I were to complain about something, it would be the fact that the lobby was at sometime a bit too cold. But I visited the coldest week of the year...

Would certainly come back.

Stayed January 2016, traveled on business
Helpful?
Thank BalkanEnthusiast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 1 week ago
Thank you for your detailed and constructive review of our hotel, which is much appreciated. Happy to see that everything was to your complete satisfaction and that you had a most agreeable stay whilst at the Hilton Cyprus.

Looking forward to being of service and welcoming you back again, upon your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Neck, United States
1 review
5 of 5 stars Reviewed 1 week ago

A great hotel with excellent service. We were treated with extraordinary courtesy and kindness. We have been coming to this hotel for the past 20 years and are treated as members of the family. A wonderful place to work and play.

  • Stayed January 2016, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 1 week ago
Delighted to hear that you are made to feel very comfortable and ‘at home’ on all your stays at our hotel, and especially that you hold the Hilton Cyprus and its team, in such high esteem

Looking forward to welcoming you back soon, and for many more years to come.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Top quality hotel with very helpful staff and good facilities. Hilton breakfast was top notch as usual and a good selection. Was a pleasant 15 minute walk into the centre of Nicosia. Would stay here again.

  • Stayed January 2016, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 2 weeks ago
Pleased to hear that you had such an outstanding stay at the Hilton Cyprus. Additionally, that the services/facilities were to your complete satisfaction and in particular that you were impressed with our breakfast buffet selection.

Looking forward to welcoming you back again soon, and being of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are numerous and cozy lounges within the ground floor to unwind or meet for business. The hotel facilities are also great. The quality of the hotel is high and the rooms are superior! Breakfast service is great too! A manager actually came to confirm if I was happy! Felt at home...

  • Stayed January 2016, traveled on business
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DennisKeya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 3 weeks ago
We are happy to hear that your recent visit to the Hilton Cyprus, was to your complete satisfaction and that you had an enjoyable stay.

Very pleased to see that you were able to interact with one of our Manager’s and that we succeeded in making you feel most comfortable and at home!

Looking forward to welcoming you back again on a return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hilton Nicosia has an excellent front desk. They are professionals and always keen to assist providing solutions to any problem. This is the best asset of the hotel although significant steps of improvement have been made in many other areas, eg the breakfast, executive lounge, gym.

  • Stayed January 2016, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Yiannis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCyprus, General Manager at Hilton Cyprus, responded to this review, 3 weeks ago
Delighted to hear that you find the Hilton Cyprus Front Desk team to be extremely efficient and helpful, whenever required. Additionally, that great care has been taken to upgrade services in many other areas of the hotel.

Your constructive feedback is sincerely appreciated and we look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Cyprus

Address: Archbishop Makarios III Avenue | Agioi Omologitai, Nicosia 1077, Cyprus
Phone Number:
Location: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Nicosia
#1 Family Hotel in Nicosia
#1 Spa Hotel in Nicosia
#2 Romantic Hotel in Nicosia
#3 Business Hotel in Nicosia
Price Range (Based on Average Rates):
Hotel Class:5 star — Hilton Cyprus 5*
Number of rooms: 294
Official Description (provided by the hotel):
Hilton Cyprus is the only 5 star hotel in Nicosia and counts over 45 years of experience. Location: Just 45km/30 minutes from Larnaca International Airport and only 15 minutes walking distance from the city centre, shopping and entertainment areas; conveniently located next to the business district. Accommodation & Room Types: There are 294 rooms available out of which 19 are suites and 76 Executive rooms. Hilton Guest Rooms: All Hilton guest rooms are non – smoking and feature a working desk, direct-dial telephone line, Internet and wireless connection, TV and Pay-TV, hairdryer, mini bar, electronic lock system, individually controlled air-conditioning, smoke detectors, sprinklers, private balcony,safe deposit boxes, bathrobe and slippers, magnifying mirror and tea & coffee making facilities. Executive Rooms: All Executive rooms, which are 20% larger than the Hilton guest rooms, are fully equipped and decorated to the highest standard, enabling you to unwind in comfort after a hard day, or to continue working effectively from your room. Guests staying in the Executive Wing can enjoy complimentary access to the Executive Lounge. The Executive Lounge allows you to lounge in an elegant environment where breakfast, hot drinks and cold refreshments, cocktails and canapés are served free of charge throughout the day. International newspapers and magazines and a comfortable satellite TV corner make the Lounge a real “home away from home”.Accessible rooms are also available. Services & Features: Guest facilities and services also include a Business Centre, shopping gallery with a hairdresser & barbershop, bookshop, bank, taxi and car rental services and free car park facilities. Free WiFi is available in all public spaces of the hotel.The hotel also offers various meeting rooms and facilities that can accommodate either a small meeting or a conference for up to 720 delegates. The Hiltonia Health Club features a fitness centre with outdoor and indoor swimming pool, 4 tennis courts, a squash court, and Spa area with steam bath, Jacuzzi, Sauna and beauty centre, which allows you to pamper yourself with a massage and spa treatments. Dining & Entertainment: The Fontana restaurant is available for all-day dining. Enjoy our Hilton Breakfast, in the morning, and for lunch or dinner choose from a wide variety of traditional or international buffet or the a la carte menu. If you are seeking a comfortable and friendly atmosphere, the Paddock Bar invites you, after a hard day’s work, to enjoy cocktails and drinks by ordering your favourites. The Lobby Lounge of the hotel allows you to lounge in a relaxing atmosphere and invites you to enjoy aromatic coffees and delicious dessert or even a light snack including Hilton Classic meals. Traditional afternoon tea is served daily on weekdays. Enjoy refreshing cocktails and tempting snacks at the seasonal Pergola Grill & Bar, situated next to the outdoor swimming pool. At night time Pergola transforms into a magnificent restaurant offering a tempting a la carte menu with a wide selection of grilled dishes, delicious steaks and the finest wines and spirits! ... more   less 
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Also Known As:
Hilton Cyprus Hotel Nicosia
Hilton Hotel Cyprus
Hilton Hotel Nicosia
Hilton Nicosia
Nicosia Hilton

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