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“Terrible Service”
Review of Black Toro - CLOSED

Black Toro
Cuisines: International
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Essex
Level 2 Contributor
6 reviews
4 restaurant reviews
“Terrible Service”
Reviewed July 9, 2012

The first time we ate here we were the only customers so the service was pretty good.

The food was really good so we went back a few days later.

The second visit was terrible, none of the outside tables had been set so we were directed to a table inside where the fan wasnt switched on. The waiter took our order and we waited 20 mins to get our drinks and another 40 mins to get our food which was pretty poor considering they only had 3 tables of paying customers at the time also they offer grass fed and grain fed imported steaks which differ in price and on the second visit only the more expensive steak was available which was very strange as the cheaper one was available a few days earlier and there was no way to tell the difference (my partner was a butcher for over 25 years)

There was a large table of about 10 people inside who appeared to be the family of the owners who were getting great service from all the staff.

I asked for the bill and sat for 15 mins waiting for my change, during this time we saw the waitress run across the road and realised that she was trying to get change but no one bothered to come and explain.

Real shame as the food was delicious

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mamficat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

53 reviews from our community

Visitor rating
    35
    9
    4
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first

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