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Review of Hotel Pia Bella

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Hotel Pia Bella
Ranked #5 of 30 Hotels in Kyrenia
Certificate of Excellence
Reviewed February 23, 2014

This was our second visit and several things have improved here. The new spacing of the tables in the dining room so much better than the long rows and we loved the pianist in the evenings. The bar area has been extended and now so much better too.The food is good value and the omelettes freshly cooked in the mornings delicious. We had particularly hot weather for February and spent time round the pool with waiters coming regularly to take drinks orders. We enjoyed the company of the hotel cats and having a feeding area is such a good idea. Did miss the freshly squeezed orange juice at breakfast but it turned up some mornings although now with a small charge. The price of drinks is no more than outside the hotel and we had bottled water milk and tea/coffee replenished in our room which was kept spotlessly clean. Will be back.

  • Stayed: February 2014, traveled as a couple
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2  Thank persianpolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,108 - 1,114 of 2,195 reviews

Reviewed February 21, 2014

Staff were very nice, but the place is a bit run down. We booked a standard room which was fine for us, but hardly anywhere near a 4*

Pros:
--Inexpensive
--Nice Staff
--Good Breakfast
--Pool looked nice (too cold to use it when were there)
--Free parking

Cons:
--Awful shower (alternating periods of scalding/freezing water)
--No wifi in rooms
--Charging for the use of the in-room safe (silly!)
--No free drinking water (not even a single bottle) in a country with non-potable tap water
--Tiny and weak heater which had to be kept working by jamming paper in to keep the flaps open (reported to hotel...this was their solution)
--Absurd 11" tube television
--Common area (bar/lobby) extremely uninviting with smoke wafting in from the casino

Pia Bella- If you want to be a 4* hotel, fix the cons list

  • Stayed: February 2014, traveled with family
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2  Thank jtspeaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

We have recently returned from a weeks holiday in Kyrenia staying at the Pia Bella. We had a fantastic value for money trip via Travelzoo/Cyprus Paradise. The only slight downside to what was a very enjoyable break was this hotel. It has 4 star facilities but with a three or less star infrastructure.

Other reviewers have made positive reviews on the food but during our week every evening meal and breakfasts was at best, a selection of lukewarm food or cold food. The meals are buffet style and the food was available from non heated serving dishes (food warmers!). Therefore any food in them quickly became cold and very unappetising.

We had a free upgraded room provided as part of the Travelzoo offer. The room location was fine with views to the mountains, a small balcony that caught the early Spring sunshine but let down with very hard beds, the oldest lumpiness pillows I have ever seen, dirty grouting in the bathroom, a noisy room heater/aircon unit etc etc.

It is a shame, the Pia Bella has a good location, brilliant grounds and pools with an on-site casino all of which are 4 star plus but the quality of the food, poor beds and bedding etc makes it feel like the owners are trimming costs at the expense of the hotels guests.

We had a fantastic value for money break in Kyrenia thanks to the Travelzoo offer. The service, hotel/airport transfers etc provided by Cyprus Paradise was spot on but if we had paid the normal price, we would have been very disappointed with the Pia Bella. Kyrenia as a destination is brilliant place, we eat out most lunch times and evenings around the harbour and had wonderful food but obviously decided it was better to pay for hot food rather than eat the poor lukewarm food included in our package.

It's a shame that what was a great hotel is now somewhat rundown and looking to reduce costs. We are normally very positive reviewers and the price we paid for the break was excellent but to me the Pia Bella is no longer providing a 4 star service.

Room Tip: Ask for new pillows/beds!
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  • Stayed: February 2014, traveled as a couple
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4  Thank Jfmhire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014

Staff were very friendly. Lovely grounds and pools. Bar prices were good and overall whole experience was good value for money. Picturesque harbour nearby. Lots of interesting places to explore nearby but you will need a car to get off the beaten track.

  • Stayed: February 2014
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4  Thank AndHsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

My wife and I have travelled to N. Cyprus several times, staying in hotels ranging from 2* to 5* boutique. Pia Bella wins hands down.

A week before we arrived, an e-mail query was answered within minutes.

The location is excellent; an easy 15 minute walk down to the town centre and harbour.

The hotel was spotless; cleaning was being carried out continuously. Even the two swimming pools were cleaned every morning, though no one used them the whole time that we were there as it was too cold. There was a chair with a hoist to allow disabled swimmers to access the pool.

Staff were unfailingly friendly and polite, and all spoke excellent English.

Bedroom was a good size, plenty of clothes storage space, flat screen television (with BBC News and CNN), adequate heater, comfortable bed and good view over the pools and gardens, also with a small balcony. Full size fridge in the room - useful for own drinks and lunches.
Amazingly, the tea, coffee and milk were replenished daily (we have never had that even in 5* hotels).

Variety and quality of food in the restaurant at breakfast and dinner was excellent, mostly Turkish Cypriot (thankfully!) At dinner, there was always a choice of meat dishes, fish, vegetarian and pasta, so all culinary foibles were catered for. The food was constantly being replenished. The dining room and bar were light, spacious and airy, with plenty of room between tables. At dinner, there was a young lady pianist playing mostly classical music - what a pleasant change from piped muzak! The waiters were attentive and friendly. Drinks prices extremely reasonable.

Receptionists were friendly and helpful; the taxi they called us arrived within two minutes, and they had even (correctly) told us the taxi fare. When we checked out, our bar bill was exactly right.

This is obviously a hotel where the owners/management take a pride in running an excellent hotel, with happy staff giving visitors an excellent time there.

Thanks Pia Bella........we'll be back!

Room Tip: Upgrade to pool/garden view
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  • Stayed: February 2014, traveled as a couple
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19  Thank wendyanddavid536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

we have just come back after having a really great holiday the staff were all friendly and cheerful all the time they did everything they could to make your stay really good the food was really good value and always a good choice at breakfast if you wanted eggs they were cooked fresh
you could not fault this hotel or the staff the whole place was spotless
we are going back next year

Room Tip: the corner rooms are the best as you can look over everything mountains ,grounds and the sea
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  • Stayed: February 2014, traveled as a couple
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8  Thank patrick c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

Spent a week here in early February 2014, booked the holiday with Cyprus Paradise at a great price. Hotel is very conveniently located for all that Kyrenia has to offer with a good selection of local good quality restaurant's and shops to choose from. The hotel is a bit tired in places and the room we had could do with a refresh but having said that it was big enough for our needs and was kept clean and tidy so no real complaints. We hired a car from the hotel for 5 days at a very competitive rate and were happy with the it, hiring cars in Northern Cyprus can be a bit hit and miss as there are lots of old cars for hire and you should try and avoid these at any cost. Food at the hotel was good at breakfast and evening meals (were stayed half-board) and drinks were relatively cheap for a hotel.
We have visited Northern Cyprus several times in the last 6 years but never stayed here as it is a 4 star hotel and we usually pick 5 star establishments, however we would not hesitate to stay here again as it is great value and the staff go out of their way to make your stay with them a real pleasure, well done Pia Bella.

Room Tip: Try to get rooms in the main building over looking the first pool, rooms at the back of the hotel ov...
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  • Stayed: February 2014, traveled as a couple
    • Value
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6  Thank Happyquests
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pia Bella

Address: Iskenderun Caddesi No 14 | Mersin 10, Kyrenia 9000, Cyprus
Location: Cyprus > Kyrenia District > Kyrenia
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kyrenia
#3 Casino Hotel in Kyrenia
#4 Luxury Hotel in Kyrenia
#4 Romantic Hotel in Kyrenia
Price Range: $44 - $3,477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Pia Bella 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Pia Bella Hotel occupies an enviable location in Kyrenia, not in the town centre but just a brief walk from the historic harbour with its wide range of shops, bars and restaurants. Set on a 15,000 square meter site amid spacious, tranquil gardens, the Pia Bella prides itself on its highly professional staff and exceptional standards of service. All 162 guest rooms are comfortable furnished, with all mod cons. Hotel facilities include two sizeable outdoor swimming pools one with pool bar, Cafe Bella, plus indoor and terrace restaurants. ... more   less 
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Also Known As:
Pia Bella Hotel
Pia Bella Kyrenia
Hotel Pia Bella Cyprus/Kyrenia

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