It's hard to start with a review without putting on some context. I was in Vaduz for a meeting and when I checked in, I just put my luggage into my room and ran off to the meeting. When I arrived very late at the hotel, the reception wasn't staffed anymore.
So when I discovered traces of dried blood on my pillow and unknows fluids on the sheets, I was pretty disgusted. At that time I was just in a mood to go to sleep, not wake up the entire building. I served in the army, so I'm used to precarious confort.
Next morning, I reported this to the staff and they appologized for that matter. They explained, they have a subcontractor, but they took the responsability and lowered the room rate.
This sad incident and the way it was dealt showed me how good the reception staff was efficient. The day before I already had a glimpse of it during check-in.
The hotel is very well situated in the city centre of Vaduz. My room was pretty big, the bathroom was larger than the european standard and well furnished.
Without this small incident, I would have given a "very good" appreciation without a doubt. So it was perhaps not my lucky day. I will totally consider to stay at the Residence during my next trip in Vaduz, if any.
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- Also Known As:
- Residence Hotel Vaduz