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“Convenient hotel”

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Novotel Luxembourg Centre
Ranked #7 of 50 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 20, 2014

The hotel is conveniently located close to the city center. The wifi is perfectly available in the rooms, which extremely facilitates the work that has to be done online. Clean rooms with nice design.

Stayed: September 2013, traveled with family
1  Thank Zozinia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded July 21, 2014

Dear Zozinia,

First of all, we would like to thank you for having chosen the Novotel Luxembourg Center and sharing your experience on Tripadvisor.

Thank you very much for your very nice words regarding our location and wifi facility.

We hope to see you again in our hotel for your next stay.

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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328 - 334 of 1,125 reviews

Reviewed July 18, 2014

We found this Novotel to be very good. The welcome at reception, the size, design, cleaniness of room all great. Breakfast is very good, lots of selection - make sure you book a breakfast included rate (it seemed expensive to pay on the day) The parking garage is very handy, well lit and safe. It is expensive at e29 for overnight parking, but worth it for us. Reception were very helpful with maps and directions. It is very easy to find the tourist centre and enjoyable to wander around the sites.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ste2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded July 21, 2014

Dear Ste2323,

We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I'll be sharing your review with our team.

We hope to see you again soon

Best regards,

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Reviewed July 14, 2014

Conveniently situated, bright, modern hotel with friendly staff. The room was big by Lux standards. Very clean. Good hot & cold breakfast buffet. I will definitely stay here again on next business trip.

  • Stayed: July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank pbmacster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded July 16, 2014

Dear Pbmacster,

We would like to thank you for sharing your experience at Novotel Luxembourg Centre on Tripadvisor and I'm pleased to read that you're satisfied with the great location of our hotel, the room in which you stayed and our breakfast buffet.

We look forward to welcoming you back.

Kindest Regards

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Reviewed July 8, 2014

We stayed in this hotel for a night with our band on tour and I would like to say it was pleasant stay! Room was spacious with separate toilet and bathroom, double bed and sofa. The bathroom was functional and decent. Strange thing about the bathroom were the doors, because they cannot be locked. The room was very! quiet! The breakfast was just excellent! A lot of delicious fresh food, wide selection. Wifi everywhere. I would recommend this property!

  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Nicolas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded July 9, 2014

Dear Nicolas G,

We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I'll be sharing your review with our team.

We hope to see you again soon

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2014

Finding the hotel was a bit of a challenge but only because it's in a dead end street. The booking procedure was a little unclear and I wasn't given a confirmation number for our group booking, but everyone was given their rooms, even if there was some confusion as to what we had paid for.
I would recommend booking your room with breakfast as the price varies according to the day of the week and whether there is a conference in town or not. I stayed with my family and we found the room to resemble all other Novotel hotel rooms in comfort and cleanliness, after all that is why we keep on going back to Novotel, you know what you are getting for your money. The beds were comfortable, the only drawback was the lack of storage space for clothes but we managed.
Breakfast was good and varied, and served sufficiently early that we could all start the day off with a good meal even at 6.30 a.m!
Because we were at a theatre festival we tended to arrive late and hungry and depending who was serving in the bar we would get a small or large choice from the menu, what food we did get was good.
When we were able to visit the city we found that we were only a few minutes away from downtown which was pleasant, and although we seemed to be under the flight path for the airport the hotel was very quiet.
All in all a perfectly pleasant stay.

  • Stayed: June 2014, traveled with friends
    • Value
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1  Thank Charlie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded July 2, 2014

Dear Guest,

Thank you for taking the time to write a review on Tripadvisor. We are delighted to know you enjoyed your stay as much as you always do in Novotel. The most important for us is your satisfaction, and that’s why we work hard to provide the best service every day.

We took note that you found our reservation process unclear, and we will try to improve it and make it more comfortable for our guests.

We look forward to welcome you back in your next visit to Luxembourg.

Best regards,

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Reviewed June 19, 2014

We booked in here very late in the day having had bad service at a neighbouring 5 star who blamed us for their mistake with our booking.
While the Novotel is part of the same group the service was much better.
We were allowed to view the room before committing and were given a very quiet room after we asked for one.
Sleep quality was good.
We wanted a twin room but got a double with a sofa bed which worked fine for us.
Bathroom was recently refurbished and clean and well equipped.
Breakfast was excellent too.
We parked in the public La Roccade car park below the hotel which was 18 Euros for a night (cheaper than the car park web site suggests) and it was clean and secure although the exit is a little tight so be careful.
We drove in from Belgium and access was very easy on this Saturday afternoon.
Walking into centre was easy across the viaduct.
All in all a very good unpretentious hotel.

  • Stayed: June 2014, traveled as a couple
    • Value
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2  Thank RestlessRabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded July 2, 2014

Dear Guest,

All the team of Novotel Luxembourg Center is delighted that you liked your stay with us.

We are doing our best to make the stay of our guest more enjoyable every day, and it is was a pleasure for us to read your feedback.

We hope welcoming you another time in Novotel Luxembourg Centre and wish you all the best.

Kind regards,

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Reviewed June 11, 2014

I stayed 3 nights in this hotel with my Mum. The check-in and check-out were quick and efficient. Comfortable big room with separate WC and practical bathroom with a big shower. One of us slept in the bed (extremely comfortable) and the other in the sofa bed also very comfortable. Very quiet area situated between the railway station and the historical "Centre". Air-conditioning. No noise in the hotel, really good sleep.
Large choice at breakfast, never run out of anything. The food was delicious. Free wifi all over the hotel that was working very well. Had two meals in the restaurant, a bit expensive but good choice and everything delicious.If I had a little suggestion, it would be to have more staff in the restaurant when there are groups...a long wait between dishes during the second meal. Apart from this little thing, everything was great. Would recommend the hotel to my friends. The staff were great, smiling, polite, efficient and always helpful.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Happy-and-smiling-m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this reviewResponded June 13, 2014

Dear Guest,

We would like to thank you for such a wonderful review. We work hard every day to satisfy our guests and reading your positive comments made us really happy. Thank you!

We will share your feedback with all the teams so as they can know you had a really nice stay among us. It will be an incentive to keep giving our best to every guest.

We look forward to welcome you for your next visit in Luxembourg.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Luxembourg Centre

Address: 35 Rue du Laboratoire, Luxembourg City 1911, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Family Hotel in Luxembourg City
#2 Green Hotel in Luxembourg City
#6 Luxury Hotel in Luxembourg City
#7 Business Hotel in Luxembourg City
#7 Romantic Hotel in Luxembourg City
Price Range: $132 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Luxembourg Centre 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities. ... more   less 
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Also Known As:
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg City Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Luxembourg City

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