Overall a good hotel. After trying out a couple of other hotels in the area, I will stick to this one for my future trips to Lux.
Rooms are ok. Biggest complaint is lack of soundproofing: I could hear the people above me walking and on one Saturday morning they started construction in a room close enough that I felt the drill was next to my bed.
Work area was also just ok - say 3.5/5. They had an innovative expandable desk area that seemed really cool when I first saw it but less cool after a few evenings of work and emails. An office chair with wheels would also be a welcome upgrade.
Staff was competent and helpful except one unfortunate incident where there was no WiFi Internet in my room (I had three devices suffering the same symptom). I called down to the front desk and the very sweet and polite lady effectively replied "well you're the only one complaining so I'm not going to do anything about it unless I get a few more complaints."
- Free Wifi