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“Sofitel Grand Ducal”

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Sofitel Luxembourg Le Grand Ducal
Ranked #1 of 49 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 17, 2011

a clean hotel with a fabulous view of Luxembourg from the 8th floor bar. Apart from the shower tray/shelf being lose, it is a good hoitel. I would stay again. The staff were very helpful and polite. This is a good location for someone staying in Luxembourg

  • Stayed: April 2011, traveled on business
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Thank JordaanUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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683 - 689 of 1,533 reviews

Reviewed April 15, 2011

Our experience at the Sofitel Lux Le Grand Ducal was like watching a singing diva who's past her prime. Overall she's exceptional, but there are more missed notes than in the past and occasionally her singing is unfortunately horribly flat.

The Good: The view from the hotel is spectacular. The hotel's location is a short walk to the old city, the Grund, the train station and shopping. For the most part, the reception staff were very warm, accommodating and helpful as were the cleaning staff and porters. The bed was heavenly to sink into for a great night's sleep. We had free, uninterrupted, strong signal WiFi - an all too often rarity in hotels. And the ambient lit glass shower room that looks over the city makes you want to shower several times a day.

The Odd: The interior design is a bit shocking upon first entering the room. (The carpet is black and white checked and the room accent colors are fushia, lime green & pastel blue & yellow.) But the designer should be shot for covering the hotel windows with sheers that do not open enough to let in the entire view of the city. Our room seemed to be geared toward a single traveler, a single arm chair and a single desk chair, both no problem until the room service tray arrived and there was no where but the bed to sit and eat. In our week plus stay, we never did figure out the magic combo that would entitle us to the nightly turn-down service. (Being present or not present in the room seemed to make no difference, we still got the "we missed you" card.)

The Ugly: If you have fragrance or chemical sensitivities, you should avoid this hotel. All of the common areas are heavily perfumed and our room had an odd standing water/moldy smell upon entering the room. The room service attendant was frankly awful - grumpy, banging, bringing only part of our order, bringing uncovered dishes, etc. Both breakfast and dinner were hit and miss as far as quality, but the coffee throughout the hotel (both room service and the restaurant) was uniformly horrible. All perhaps small things in the overall scheme, but we expected more from a 5 star hotel.

The Sofitel Le Grand Ducal is almost there, they just need a few key adjustments in order to achieve the exceptional service and quality indicative of a premier 5 star hotel.

  • Stayed: March 2011, traveled on business
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Thank jlberger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2011

This hotel is very nicely decorated, very clean and modern. The rooms were quite spacious and relaxing. The hotel is less than a 10 minute walk to where the sightseeing bus starts. Also, the Petrusse Valley is right across the street from the hotel.

I highly recommend the hotel. However, I don't recommend the restaurant in this hotel. The staff in the restaurant are very friendly. It's just that the restaurant is extremely overpriced. Even a cokctail costs around 18Euros. I have never seen prices so high.

  • Stayed: April 2011, traveled as a couple
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2  Thank Eurotraveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Wells
11
Reviewed April 9, 2011

The Sofitel Grand Ducal in Luxembourg is a wonderful hotel. The rooms are very well appointed, efficiently serviced and the hotel staff are without exception helpful and knowledgeable.
The hotel is ideally located with breathtaking views of the valley and the city. It is only a short walk to the city and the train station.

  • Stayed: April 2011, traveled solo
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2011

I stayed in this hotel once in July and once in Augustus 2010, for business purposes. It was, without a doubt, a very positive experience.

The location is ok, not really central ; still, by foot, it is only a few minutes away from the city center. The hotel itself is a bit cold and impersonal - exactly what you expect from that kind of place.

The staff was polite and warm, the room was very clean, well-equipped and more than comfortable, and the bathroom was really amazing. Even if I can live without it, it was quite nice to enjoy the little details, like high-end soaps and shampoo, premium water or shoe-polishing gloves.

I did not try the restaurant, but the breakfast was perfect. Don't hesitate to try the top-floor bar and enjoy a well-prepared drink with a nice view of the city.

  • Stayed: July 2010, traveled on business
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Thank PierreVn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Copenhagen
2
Reviewed March 30, 2011

  • Stayed: March 2011, traveled on business
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 11, 2011

I was very impressed with the level of service and comfort at The Sofitel Luxembourg.
This is a very new and modern hotel, overlooking the City of Luxembourg.
The rooms are very nice. The use of the mini-bar is free (no alcohol), which is of course very welcome.
There is a doorman who takes care of your car, or who assists with a taxi.
Breakfast is on the top floor with a great view. The breakfast buffet is impressive and excellent.
Please also visit the bar on the top floor. It is very trendy and modern and again with a great view over Luxembourg.
The rates are very attractive and offer the best quality-price level.
This was my best Sofitel experience ever.

  • Stayed: March 2011, traveled as a couple
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Thank Thierry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Luxembourg Le Grand Ducal

Address: 40 Boulevard d'Avranches, Luxembourg City 1160, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Luxembourg City
#1 Romantic Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#3 Family Hotel in Luxembourg City
#6 Green Hotel in Luxembourg City
Price Range: $171 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Le Grand Ducal 5*
Number of rooms: 128
Official Description (provided by the hotel):
Overlooking the Alzette and Petrusse Valleys, the luxurious Sofitel Luxembourg le Grand Ducal enjoys stunning views of the historic city centre. The hotel is at the centre of the Espace Petrusse complex, a short walk from major multinationals, embassies, major tourist attractions and shopping. On the top floor of the hotel is a high class restaurant serving gourmet cuisine prepared by a star rated chef. ... more   less 
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Also Known As:
Sofitel Lux Le Grand Ducal Hotel Luxembourg City
Sofitel Hotel Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Le Grand Ducal Luxembourg City

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