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“Excellent base for the business area”

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Novotel Luxembourg Kirchberg
Ranked #8 of 51 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersSilver level
Hereford, United Kingdom
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Excellent base for the business area”
Reviewed April 15, 2013

This is a modern functional hotel in the business area of Kirchberg. The rooms are large, comfortable and clean. The bar and breakfast area is nice, but does get very busy. Free internet in the room and access to Macs in the reception area. Too far to walk into the centre comfortably, but a great bus service running every few minutes on the main street into the centre. At 2 euros this is a great alternative to expensive taxis. For restaurants you need to either go to the centre (where there is good choice), or up the road (again on the bus) to the Auchun centre.

Stayed April 2013, traveled on business
Helpful?
Thank Algarvean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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894 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brussels, Belgium
2 reviews
Reviewed April 12, 2013

I enjoyed my stay at Novotel Luxembourg Kirchberg hotel very much. The breakfast was excellent, with many different types of food. I chose to stay at this hotel because of its proximity to the EU institutions.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Ava13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Connecticut
Level Contributor
181 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed April 9, 2013

Nice hotel. Was not special but met our needs. Would have given it a 4, but we had the "Do Not Disturb" sign on the door and the maid came in anyway. Ce n'etait pas amusant pour moi. On n'aime pas rencontrer des etrangers en deshabille.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mielmonster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 4, 2013

Nice hotel, close to a bus station from where you can reach the city centre in 5 minutes. There is a special "Advantage programm", where you can get welcome drink, free parking, minibar and breakfast for 25€, which is advantageous as the parking itself is very overpriced (15€ per day).
All in all, a pleasent stay.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Tobiasman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Svendborg, Denmark
1 review
Reviewed April 2, 2013

I have staying in this hotel before and then everything was just fine.
This time I had to pay 25 euro PER DOG, which is HORRIBLE ! Normal prize in other hotels is between 5-10 euro PER ROOM. The dogs, who staying in their boxes in the room, cost almost the same as the room including breakfast! On my way back home we spend a night in Germany, where we payed 3 euro per dog. This hotel does take advantage of there being a dog show in Luxembourg so watch out !!!!
The dinner in the restaurant was terrible. I ordered a big salmon with pasta and I got huge amount of frozen/ice cold pasta with tasteless dressing and 3 tiny pieces of salmon. When I complained we got the dinner for free, but we went to bed hungry !

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Danish2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte R, General Manager at Novotel Luxembourg Kirchberg, responded to this review, April 5, 2013
Dear valued guest,

Thanks for sharing your experience, this is the best way for us to improve our service.
I shared your comment with my restaurant staff after I was informed of the situation that evening.
I do apologize that we got the dish wrong. Even though our restaurant Manager took the initiative to offer the dish, I can understand that It would not be sufficient to compensate the disappointment. This is why, as I informed you when we exchanged emails lately, I would organize an executive room with complimentary breakfasts for your next visit and I am positive that you will enjoy your stay in our property, as you did in the past.

Feel free to contact me on the details I provided you directly, and hopefully I can meet you personally soon, or for our next dog show!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 29, 2013

The hotel location is perfect. Near the city center, but not noisy at all.
The beds are very comfortable.
The room & the hotel very cleen.
The hotel has very modern furniutre.
I recommend for everyone who would like to stay a very good hotel at Luxembourg.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Bettina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 1, 2013

Good for business due to its location and easy cheap buses up and down Kirchberg and to the airport. But a rather sad, charmless place, despite recent refit.

Plus points:
- Well located for business district
- Free basic WiFi that is easy to access (no elaborate sign-in), paid-for high-speed access available.
- Staff generally quite helpful + multi-lingual
- Open fire in bar area
- Kettle in room
- Breakfast good if included in your room rate but poor value if not, though.
- Two Apple iMac in reception for customer use with printer a handy addition
- Ability to turn heating on and off in room with simple controls

Minus points
- Very basic rooms that seem overly large due to lack of contents
- Odd furniture with strange pull-out table
- Absolutely terrible English language channels on room television with the dreary BBC World (nearly as bad as CNN these days) and the hideous CNBC business were about the limit, unfair given how many French/German/Dutch/Belgian channels there were.
- Miserable mini-bar with a broken light that flashed.
- Only plastic / paper cups in room
- Cheap, institutional towels
- Toilet seat that didn't stay up (this is a man thing)
- No extra blankets provided in room

In short, this performs adequately as a functional place to stay. It has no charm and nothing special to recommend it. To those who say there is nothing in the area, I would generally agree except that the national arena and sports centre (d'Coque) is close by with an excellent and cheap indoor 50m pool open until 10pm most nights. And, as I said earlier, the public transport in to town is very good (although avoid the taxis with their, ahem, curious and variable pricing tariffs) - if you're on a budget the €2 flat bus fare is a good deal.

Would stay again if I had too, but it's not a destination in itself.

Room Tip: All rooms seem fairly quiet as hotel is set back from main road. A room facing the EU parliament wi...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simoit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Luxembourg Kirchberg

Property: Novotel Luxembourg Kirchberg
Address: 6 Rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Luxembourg City
#7 Luxury Hotel in Luxembourg City
#9 Family Hotel in Luxembourg City
#9 Romantic Hotel in Luxembourg City
#10 Business Hotel in Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Luxembourg Kirchberg 4*
Number of rooms: 260
Official Description (provided by the hotel):
The Novotel Luxembourg Kirchberg is a 4 star hotel located on the Kirchberg plateau, close to the institutions of the European Union. It features 260 spacious rooms, a restaurant-bar recently renovated, as well as 10 rooms for meetings and seminars. This hotel is equally suited to a business trip or a holiday with your partner or family in Luxembourg. Just 10 minutes from Findel airport and close to the historic centre with private parking also available. Fitness room in Balance by Novotel. ... more   less 
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Also Known As:
Novotel Luxembourg Kirchberg Hotel Luxembourg City
Novotel Luxembourg City Kirchberg
Luxembourg City Novotel
Novotel Luxembourg Kirchberg Luxembourg City

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