We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Luxembourg City
Post
Inbox
Search

“Disappointment!”
Review of Brasserie Schuman

Brasserie Schuman
Ranked #669 of 969 Restaurants in Luxembourg City
Cuisines: French
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed 4 weeks ago

This used to be a good restaurant but now it’s a bierstube, serving raclette with a service level worthy a packed after-ski pub! I’m soo disappointed with the food and the service. Did not at all plan to celebrate a birthday like yesterday!

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank Camilla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a reviewReviews (222)
Traveler rating
Traveler type
Time of year
Language

1 - 5 of 222 reviews

Reviewed January 7, 2020 via mobile

We go to Schuman a couple of times a year and have never been disappointed. It is a stylish modern brasserie serving excellent food and with friendly smiling staff. If you are going to the theatre the menu can be adjusted to that. This time we visited the winter chalet, one of the most Christmas like settings we have seen, and had an excellent rachlet. Schuman can always be recommended.

Date of visit: January 2020
Thank RoteFuchs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2020 via mobile

TERRIBLE EXPERIENCE. Caos with there service. 2 hours waiting for the first dish. Waiters passing each other our requests not to attend them. Finally we left asking the food intappers after 3 hours of total disgusting service. And the price for the night was just simply ridiculously expensive for the "special" menu they had. Please do not spend your time, patience and money in this place. There are other more attractive options near by.

Date of visit: January 2020
Thank jignaciotorquemada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2019

I've been to this restaurant several times due to its convenient location relative to the tram line and underground parking. It is also a pleasant setting. I have always considered the food overpriced, but good all the same. However, the management of the dining room is lamentable. My last two visits (yes I gave it a second chance) have been marked by a manager who treats you like a commodity to the point of rudeness. The waiters seem overworked, but do their best - the organisation is what is lacking. On both visits, advertised dishes were not available, or we were served an already expensive mozzarella and tomato salad that was literally 90% tomato and 15% mozzarella. When challenged they admitted they had run out of mozzarella and offered to reduce the price to that of a starter - - circa €17 for a plate of tomatoes. Never again - sorry.

Date of visit: November 2019
    • Value
    • Service
    • Food
Thank ASM1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2019

Reservation made and clearly not noted down as they first wondered if we reserved the "Chalet" which is a thematic restaurant with Swiss Alps style food. Hence something that you would have to clearly indicate. Anyway we have been accommodated (6 for a business lunch). Already from the style of serving of cremant (local champagne) one understands that location style and expectations do not go along with quality of service: glasses served one by one by waiters (opposed to poring in at the table...). We all chose the set menu. At the time of coffee and desserts: coffees arrived before desserts (and not even hot); apfel strudel served cold (although not specified, warm is sort of a standard for an apfel strudel) and without the side cream indicated on the menu (upon request, the unaware waiter said that the cream had not been delivered (?) and that if wanted they could bring back the strudel to warm it up); the other desserts (a plate gourmand, hence a set plate) arrived after two reminders about 15 or 20 minutes later. A business lunch the lasted 2 and a half hours. And frequent noise of dropping cutlery and potteries.. And at the table beside ours, two ladies in all the meanwhile only managed to get a bottle of water... and when they left they even were requested to pay for the water! And the food, apart from the desserts, was also kind of good. Reading other reviews it seems that the problems are always the same, with basic service levels unattainable.

Date of visit: December 2019
    • Value
    • Service
    • Food
Thank Z8254HYfrancescod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Brasserie Schuman also viewed

Luxembourg City, Luxembourg District
Luxembourg City, Luxembourg District
 
Luxembourg City, Luxembourg District
Luxembourg City, Luxembourg District
 
Luxembourg City, Luxembourg District
Luxembourg City, Luxembourg District
 

Been to Brasserie Schuman? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing