I was on a business trip to Luxembourg and booked a spa service at Le Royal, pool and massage. Not only were the rates high, but the massage was sub par, and while I was trying to relax during my massage, there were young children screaming and splashing in the pool, directly adjacent to the massage room. I communicated my displeasure with the hotel manager and his response was smug and unaccommodating. I travel a lot internationally, and this hotel has some of the worst service that I have experienced. I love Luxembourg, but I suggest that you stay away from the Hotel Le Royal.
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