Very bad experience at the Simoncini in Luxemburg. I had booked a room via their internet booking system and had received a confirmation mail with a reference number. Upon my arrival I was told that the reservation had been cancelled. Having their confirmation mail didn't help. I was told by an arrogant receptionist that there had surely been a problem with my email (???) and was offered to take a room at the hotel next door, for 190Euros. Of course they wouldn't pay for the difference. So very unfriendly staff and a non functioning online booking system!
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- Also Known As:
- Hotel Simoncini Luxembourg/Luxembourg City