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“Excellent location but small rooms and poor service”

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Hotel Parc Belle-Vue
Ranked #24 of 49 Hotels in Luxembourg City
Reviewed September 15, 2013

The local is excellent very close to the city centre and the main bus station of the city. The style and quality of the hotel is in line with budget chains: so worth going only if paying less than 80 Euros otherwise you can find better hotels in Luxembourg.

  • Stayed: September 2013, traveled on business
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1  Thank RickExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 - 107 of 295 reviews

Reviewed September 14, 2013

The entrance to the hotel was hard to find at first,especially as we arrived in darkness and during a rainstorm.Our welcome was good though and we found our room quite easily,although the electronic room key was a bit temperamental.The room was large,bright and with good wi-fi.During our stay it was kept clean and we were happy with it. Parking at 20 euro was expensive,but once we worked out the cost of on-street parking it made sense to leave the car at the hotel whilst we explored the nearby city centre.
We didn't have breakfast so cannot comment on that.

  • Stayed: September 2013, traveled with friends
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Thank markhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

You can book this hotel with confidence but it's very average.

It's close enough to the city centre, old town to walk (less than 10 minutes) with an easy route that is easy to remember. The hotel entrance to the hotel is difficult for both pedestrians and taxis but manageable. My room was clean and it had a nice view of a basketball court but everything in my room/TV was out of date, the bathroom shower was broken and old fashioned and there was no welcome pack (soap, tea/coffee or water etc). My bathroom towels were not very good either.

Use caution in the dining room - service was extremely slow and I watched a family leave because they didn't get the right food and nothing arrived quickly for their party of 5. Actually I sent my salad back because it was the worst salad I have ever had. The lettuce was old and brown, the tomatoes were soft and the whole thing was dripping in thick, yellow oil! Ewwwww.

Breakfast was better because it is self service and the choices available are really good, plentiful and fresh. However, no-one greeted me on arrival, no-one offered me tea or coffee and I was seated at my breakfast table for a full 40 minutes, no-one asked for my room number or gave me a check!

I also saw a cleaning cupboard with the door wide open so that bottles of water containing bright blue cleaning liquid were on display and within reach of children.

Check in and check out was easy. Free coffee is available in reception along with fresh food and dried food from a vending machine, also in reception.

Room Tip: Ask for a room with a view of the gorge.
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  • Stayed: August 2013, traveled solo
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Thank Josie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

The hotel is within easy reach to the city centre. Our room was quite big. All clean and tidy and good sized bathroom. I did not detect any smell in corridors as previous reviewers say. We did not pay the extra to have breakfast so can't comment on that. I would stay there again.

Room Tip: Overlooking the gorge.
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  • Stayed: September 2013, traveled as a couple
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1  Thank ChrisTim01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

I wanted to be on or near Avenue Marie-Therese. This complex of hotels was perfect. I was confused by the entrance, because you have to meander back behind some buildings and the signs were very small - BUT once we figured that out, it was perfect.
The rooms were clean and comfortable. The breakfasts and dinner we had on the property were excellent. Service impeccable.
Although we were just a few blocks from the National Holiday celebrations and crowds, the rooms open onto the valley, so no noise kept us awake. We had the best view of the firework over Pont Adolphe.
I would stay here again.

Room Tip: stay on the valley side of the hotel for the quiet
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  • Stayed: June 2013, traveled as a couple
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Thank pgpatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

Our room was on the first level overlooking the gorge. It has a gorgeous view and easy access to the gorge. The hotel is convenient to walking to the city center of Luxembourg and bus access was within easy walking distance. Our breakfast was included and it was quite good.

The TV was a smaller older model, but that wasn't of much concern to us. (Not in Lux to watch TV!) The room was well equipped, plenty roomy, and comfortable. The reception desk was located on the backside of the complex (Park Plaza hotel is also part of the campus). You have to walk outside to get to the restaurant, which is only a small inconvenience when it rains.

It was a convenient and comfortable resting place from all of our sightseeing and we enjoyed it.

Room Tip: Rooms on the backside have a nice view of the trees and the top of the gorge.
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  • Stayed: June 2013, traveled with friends
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Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

The bedrooms in this hotel were unbelievable. They were absolutely huge! With a great bathroom. Really comfortable.

Location-wise it was pretty good with only a short walk to the city centre.

Breakfast was a bit annoying as we were leaving very early in the morning and all that was available initially was some mini pastries. Finally when we were told that the buffet was ready it was a bit of a walk to the dining area (kind of annoying in the cold and rain) and breakfast really wasn't worth it.

  • Stayed: February 2013, traveled with friends
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Thank locacocoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Parc Belle-Vue

Address: 5 Avenue Marie-Therese, Luxembourg City 2132, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #24 of 49 Hotels in Luxembourg City
Price Range: $101 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Parc Belle-Vue 3*
Number of rooms: 62
Official Description (provided by the hotel):
Through a unique location positioned near the city center and facing the “Pétrusse Valley” the Hotel Parc Belle-Vue gives the ability to benefit from a calm environment and overlook the beautiful cityscape of Luxembourg. The Hotel Parc Belle-Vue is the ideal departure point for your city visit. A warm welcome, comfortable rooms and facilities make the Hotel Belle-Vue an address that guarantees quality for a successful stay. ... more   less 
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Also Known As:
Parc Belle-Vue Hotel Luxembourg City
Hotel Parc Belle-Vue Luxembourg/Luxembourg City

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