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All reviews piano bar leading hotels of the world traditional room star hotel la pomme spa facilities sauna and steam room hotel is centrally located turn down service business trip location is excellent breakfast buffet fantastic hotel good size standard room cold meats old town
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Reviewed September 28, 2010

WE had to fight to get a room in the new building! ( noth. to compare with old part of the hotel!)
bar: excellent service , at the restaurant one of the employee should search for a new business orientation!
food was excellent!
if you stay there ask for the new rooms!

  • Stayed: September 2010, traveled on business
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Thank Ed1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2010

This is a business hotel out and out... then Luxembourg is also a business city out and out. Central, neat and clean... that is all one needs.

  • Stayed: August 2010, traveled on business
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Thank s s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2010

Top Business related hotel. Good internet connection both wifi and wired, good size rooms, and all clean. Excellent staff that don't keep you waiting for any service. Breakfast was a good range and evening meals offered a decent menu from quick bites to a la carte.

Very good location for evening walk either into town or around the park just behind the hotel.

  • Stayed: June 2010, traveled on business
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Thank Ldn_Neil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2010

I stayed here in June 2010 for 2 nights on a business trip and will mirror a lot of the previous comments on this hotel, which shows that tripadvisor works.
First, the positives:
The hotel does service like no other I have ever been to. It recognises that the money is charges sets a certain level of expectation and generally it delivers. The service starts at the airport where the courtesy coach is on hand to collect you. Well, once you work out that they are not waiting at the arrivlas but simply next to the minibus in the taxi rank. Arriving at the hotel you are immediately made aware of the service on hand, the door is opened and your bag is whisked away while you check in. From here on out it is impossible to fault the staff, multi-lingual, friendly, they genuinely made the stay a pleasure. I do not ever want to go back to a hotel without a concierge.
| did have the pleasure of the turn down service and have described the whole process to a series of bemused friends who cant believe that they place a sheet by your bed and put your slippers on it. corny it may be but it doesnt half make you feel special. Thanks to work commitments I ordered room service for breakfast both mornings and it was fantastic, arrivied promptly, the food was excellent and hot and was beautifully presented on a table with a rose.
The location of the hotel is superb, only 5 mins walk from the centre of Lux itself with a plethora of restuarants and parks.
The not quite 5 star:
its not a pretty hotel, the concrete facade is very 1970's and the red and black piano bar wont be for everyones tastes.
The rooms themselves are nothing special and certainly not 5 star in my experience, clean yes, functional yes, relatively spacious with a newish bathroom but nothing really over and above any average marriott hotel.
I did have cause to use the business centre and found the staff to be efficient and friendly, i didnt use the gym or pool so am unable to comment.
Paid 250 euro a night, not the rates quoted on the internet but still didnt feel like i was getting a bargain, especially when breakfast is 30 euro a head but if you can afford it and want to be looked after, this is hotel has much to recommend.

  • Stayed: June 2010, traveled on business
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Thank terryhey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2010

I guess this was the most flashy place in the city some 10 years ago, but the professionalism is still at high level.
Standard rooms are a tiny bit old, but still in great shape and extremely clean. There is absolutely nothing missing and the rooms are checked and returned to the original condition the second you leave. You never notice the staff, but everything is in order at all times.
In a few words: you pay 5 stars, you get 5 stars.

  • Stayed: April 2010, traveled on business
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Thank UnbiasedChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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