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DoubleTree by Hilton Luxembourg
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Reviews (2,070)
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All reviewsdouble treewarm cookieswelcome cookienice hotelcity centrepublic busswimming poolfree shuttlean upgradebus stopcomfortable stayroom was spaciousbreakfast was excellentbusiness tripwifihonorsluxembourg
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901 - 906 of 2,070 reviews
Reviewed August 4, 2013

I was impressed by the location (out of town) and the very quiet surroundings. Brilliant staff who went out of thier way to make your stay as comfortable possible. The bus service to the hotel is cheap and regular. The rooms are big and have all the amenities you would find in a 4 star hotel. I would have loved to get free wifi in the room as part of the package. Nevertheless, the service is available for 5 euros for 24hrs. This is much cheaper than most hotels in other parts of europe. In summary,

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
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Thank Kato M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this reviewResponded August 5, 2013

Dear Guest,

First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your experience with us. Please let me also thank you for the positive comments you gave about your stay at the DoubleTree by Hilton Luxembourg, which I shared with our team. Your feedback will encourage our team members to maintain their efforts and to try to improve our quality of service each day. Thank you once more for having taken the time to share your experience with us and I hope you visit us again during your next visit in Luxemburg.

Yours sincerely,

Mathias Busch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

We enjoyed our stay and were impressed with the friendliness and helpfulness of the hotel staff. The only disappointment we had was the breakfast buffet which we had expected to be great from Hilton. The scrambled eggs were runny!

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Akio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this reviewResponded August 5, 2013

Dear Guest,

First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your experience with us. Please let me also thank you for the positive comments you gave about your stay at the DoubleTree by Hilton Luxembourg, which I shared with our team.With our Headchef we are in the progress to review your comment to avoid any reoccurance.Your feedback will encourage our team members to maintain their efforts and to try to improve our quality of service each day.Thank you once more for having taken the time to share your experience with us and I hope you visit us again during your next visit in Luxemburg.

Yours sincerely,
Mathias Busch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Very comfortable hotel with attentive and helpful staff. Only booked this hotel because at the time it was cheaper than IBIS. Upgraded on arrival and the 2 rooms we had booked were directly opposite. Rooms well appointed and very comfortable. Could have provided a few more complimentary teas, coffees and milks although I'm sure if we had asked they would have been happy to provide them. Didn't eat at the hotel but breakfast and dinner looked expensive in comparison to the cost of the room, although we did get bargain rates for the room.s

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this reviewResponded August 1, 2013

Dear Mike,

First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your experience with us. Please let me also thank you for the positive comments you gave about your stay at the DoubleTree by Hilton Luxembourg, which I shared with our team.

Your feedback will encourage our team members to maintain their efforts and to try to improve our quality of service each day.During the summer we have attractive rates, we also have a great get away promotion during this period, which you can find on the hilton website as well, with great deals.

Thank you once more for having taken the time to share your experience with us and I hope you visit us again during your next visit in Luxemburg.

Yours sincerely,

Mathias Busch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013 via mobile

This was always going to be a positive review given that they present you with warm double chocolate cookies when you check in, in my view ALL hotels should take note and do this! The room was large and top quality;lovely materials, beautiful decor and a very comfy (if relatively small) bed. Bathroom was small but good and the toiletries were nice. Had room service which was very expensive but the pizza was good. Location was pretty and relatively easy to find with sat nav. Service was quite clinical but good. Overall, a good hotel I'd definitely stay in again

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank crackers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this reviewResponded July 30, 2013

Dear Guest,

First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your experience with us. Please let me also thank you for the positive comments you gave about your stay at the DoubleTree by Hilton Luxembourg, which I shared with our team. Your feedback will encourage our team members to maintain their efforts and to try to improve our quality of service each day. Thank you once more for having taken the time to share your experience with us and I hope you visit us again during your next visit in Luxemburg.

Yours sincerely,

Mathias Busch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

Doubletree Luxembourg is a good, luxury hotel. It is located East of the city on the Echternach route. From here you can easily reach the city by bus, that stops almost in front of the hotel. As parking is free at the hotel, this is mostly cheaper than parking in town.
The hotel is big and has19 floors. Rooms from the high floors have a good view, partially on the surrounding forests.
Rooms are pleasant and functionally designed.
Staff is highly efficient. Breakfast is very good.

Room Tip: Have a room on a high floor to enjoy the view. Junior suites and suites are very spacious.
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Caspar v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Hilton-Luxembourg, General Manager at DoubleTree by Hilton Luxembourg, responded to this reviewResponded July 30, 2013

Dear Guest,

First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to share your experience with us. Please let me also thank you for the positive comments you gave about your stay at the DoubleTree by Hilton Luxembourg, which I shared with our team. Your feedback will encourage our team members to maintain their efforts and to try to improve our quality of service each day. Thank you once more for having taken the time to share your experience with us and I hope you visit us again during your next visit in Luxemburg.

Yours sincerely,

Mathias Busch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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