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“Not impressed. Ok for a one night sleepover.” 3 of 5 bubbles
Review of NH Luxembourg

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NH Luxembourg
Ranked #18 of 51 Hotels in Luxembourg City
GreenLeadersSilver level
Munich, Germany
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not impressed. Ok for a one night sleepover.”
3 of 5 bubbles Reviewed January 5, 2014

I expected more from NH, as I had quite nice rooms in other NH hotels.
This is clearly a budget-oriented one-night-sleepover hotel.
If it would belong to Accor Hotels, this NH would be an IBIS instead of a Novotel.
Breakfast was quite decent.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gui_Kaizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear Mr Kaizen,

First of all let me wish you a very Happy New Year, may it be enriched with Health, Happiness and Prosperity!

Secondly, I would sincerely like to thank you for the time you took in order to send us your impressions regarding your stay here at NH Luxembourg.

It's absolutely true that we pay special attention to all information shared, as it only helps us improve ourselves and our valued guests' service levels.

Our property will soon start a long term renovation program, which will include all Food & Beverage, Sleeping Rooms and Public Areas.

We are terribly sorry if your experience wasn't as expected and we assure you to surprise you, in our turn, during your next visit.

Please feel free to contact me directly, I'll be happy to discuss with you.

Once again, the entire team of NH Luxembourg is thanking you for the feedback and wishes you all the best for 2014.

Best Regards,

Christos Paloglou
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed December 19, 2013

Poor quality room, the door lock appeared faulty, tv did not work properly. The bed was dire, it sloped to one side. The staff were friendly, check in and out was efficient, but not much they can do if the place is substandard. All in all, not a great place.

  • Stayed December 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with NH Hotels

Helpful?
1 Thank Anonjw3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear guest,

First of all let me wish you a very Happy New Year, filled with Health, Happiness and Prosperity!

Second of all, I'd like to thank you for the time you took in order to send us your feedback regarding your stay, here at NH Luxembourg.

We are terribly sorry if the level of our property wasn't as expected. Our entire team has been informed and we certainly hope to surprise you during your next visit.

Once again, I appreciate your feedback and I'll be very happy to discuss with you if you wish to contact me directly.

Best Regards,

Christos Paloglou
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Luxembourg City hotels

Belgium
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed December 19, 2013

Upgrade of worn rooms and equipment would be a plus. Real NON smoking rooms would be appreciated. A NON smoking room with an ashtray, lighters and smelling smoke is not at NON smoking for me. Excellent staff, nice breakfast buffet. Good location near airport.




  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with NH Hotels

Helpful?
Thank Bruno_Linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear Bruno_Linda,

First of all let me wish you a very Happy New Year enriched with Health, Happiness and Prosperity!

Secondly, I'd sincerely like to thank you for the time you took to write and send us your constructive feedback. It's very much appreciated and has been shared with the entire team.

I'm also very proud to tell you that our property will soon be in a long term renovation process, in order to avoid any future similar challenges as you described.

Thank you once again and please feel free to contact me directly should you wish to discuss with me.

Best Regards,

Christos Paloglou
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed December 14, 2013 via mobile

An easy walk from the airport terminal is the best feature if this hotel. Everything-else was just OK.

The rooms are worn and the whole hotel needs some refurbishment. There was free wifi available, but it was very slow and blocks VPNs. For any prolonged work, best pay the 10 Euro for 24h of premium access (good speed).

Breakfast was OK, but nothing special.

Other people have commented that they got a good price, but I must have missed those. At 130 Euro it seemed very expensive for what it was.

Stayed December 2013, traveled on business
Helpful?
Thank MSJLambert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, General Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear MSJLambert,

First of all let me wish you a very Happy New Year enriched with Health, Happiness and Prosperity!

Secondly, I'd sincerely like to thank you for the time you took to write and send us your constructive feedback. It's very much appreciated and has been shared with the entire team.

I'm also very proud to tell you that our property will soon be in a long term renovation process, in order to avoid any future similar challenges as you described.

Thank you once again and please feel free to contact me directly should you wish to discuss with me.

Best Regards,

Christos Paloglou
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lelystad, The Netherlands
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

I have stayed at this NH many times due to proximity to the airport and the easy 10/15 minute bus trip to the business district of Kirchberg and the centre. Nearby forests are great for running. Friendly bar/restaurant staff. Rooms are large and comfortable. The hotel generally need a facelift though and some of the bathrooms need revamping. The lack of free wifi in the rooms is irritating.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pbmacster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, General Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear pbmacster,

First of all let me wish you a very Happy New Year enriched with Health, Happiness and Prosperity!

Secondly, I'd sincerely like to thank you for the time you took to write and send us your constructive feedback. It's very much appreciated and has been shared with the entire team.

I'm also very proud to tell you that our property will soon be in a long term renovation process, in order to avoid any future similar challenges as you described.

What surprised me, though, was your comment on in-room free wi-fi service because the hotel proposes this service free of charge for the basic version. Was there a technical problem at that time, may be?

Thank you once again and please feel free to contact me directly should you wish to discuss with me.

Best Regards,

Christos Paloglou
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed November 28, 2013

I pick the hotel because of the location, it is walking distance to the airport. But the bed was not double, it was moving and materass was low quality...I couldnt sleep at all, but because I pay just 50 euro per night, I couldnt expect more...Positive was the kettle with tea and coffee in the room and breakfast was okay, but 20 euro pp. if you need to stay one night before your flight, it is okay...if not, take other hotel

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, General Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear Julia M,

First of all let me wish you a very Happy New Year enriched with Health, Happiness and Prosperity!

Secondly, I'd sincerely like to thank you for the time you took to write and send us your constructive feedback. It's very much appreciated and has been shared with the entire team.

I'm also very proud to tell you that our property will soon be in a long term renovation process, in order to avoid any future similar challenges as you described.

Thank you once again and please feel free to contact me directly should you wish to discuss with me.

Best Regards,

Christos Paloglou
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nieuwegein, The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 24, 2013 via mobile

We've booked this room for a fare of 50€ a night. It was worth the money for sure! The only thing is; badrooms are out dated, but hey, they are clean. Fun to say; the television had only 7 channels that actually worked. But I didn't missed it. Love the airstrip view. The windows are thick enough so you don't hear the planes.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BolT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristosPaloglou, General Manager at NH Luxembourg, responded to this review, January 6, 2014
Dear BoIT2013,

First of all let me wish you a very Happy New Year enriched with Health, Happiness and Prosperity!

Secondly, I'd sincerely like to thank you for the time you took to write and send us your constructive feedback. It's very much appreciated and has been shared with the entire team.

I'm also very proud to tell you that our property will soon be in a long term renovation process, in order to avoid any future similar challenges as you described.

Thank you once again and please feel free to contact me directly should you wish to discuss with me.

Best Regards,

Christos Paloglou
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Luxembourg

Property: NH Luxembourg
Address: 1 Route de Treves, Luxembourg City 1019, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Luxembourg City
#5 Green Hotel in Luxembourg City
#13 Luxury Hotel in Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Luxembourg 4*
Number of rooms: 148
Official Description (provided by the hotel):
Situated in Luxembourg's business district, 4 star NH Hotel Luxembourg offers travelers the best of many worlds: proximity to the local airport, convenient highway connections to Belgium, Germany, and France, and a host of nearby sightseeing and recreational opportunities such as the lively Place d'Armee, National Museum of Art and History, and Grand Ducal Golf Course. ... more   less 
Reservation Options:
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Also Known As:
Nh Luxembourg Hotel Luxembourg City
Nh Hotels Luxembourg City
Nh Luxembourg City
NH Luxembourg Luxembourg City

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