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“Very Good Hotel”

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Park Inn by Radisson Luxembourg City
Ranked #5 of 49 Hotels in Luxembourg City
Certificate of Excellence
Reviewed October 8, 2012 via mobile

very clean and comfortable room. Refreshing colours in room. Fast free wifi. Fast hassel free check in. Helpful staff. Very near to train station. There is a Macdonald right downstairs and Quick burger. Supermarket and eateries. Highly recommended.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank zippysin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded October 9, 2012

Luxembourg, 9th October 2012

Dearest guest,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous Tripadvisor travelers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction with regard to the right location of our new hotel and close to the train station, the colourful rooms and their cleanliness are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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671 - 677 of 1,227 reviews

Reviewed September 25, 2012

Like many people I stayed at the Park Inn, Radisson, Luxembourg for 2 nights as part of a business trip. I found the rooms comfortable, although was a bit disappointed to receive a twin room despite booking a Double. Nevertheless the beds were comfortable and the room came with complimentary sparkling water, TV (English news and music channels available), free safe, desk and ensuite with shower and plenty of towels and even a robe and slippers! Moreover the free wifi worked brilliantly in the room and reception areas and the pre-set room temperature was pleasant although there was a remote to change it if necessary.

Breakfast was fantastic- a buffet served from 7- 10.30am if my memory serves me right and it was a nice selection of pastries, cereal, yoghurt, fruit and also scrambled eggs, toast and salmon. Furthermore there was tea and coffee and orange juice straight from the juicer!
I found the reception staff to be helpful; they communicated well in English and ordered me taxis whenever I needed. They also directed me to a printer at the hotel allowing me to check in for my flights!

I used the gym once; fairly basic but fine for a quick work out which is all I really had time for… There were gym mats, free weights and a running machine to name some of the equipment.
The hotel itself is situated above a shoe shop just down the road from the train station, there are a few sandwich shops including a subway and if you walk right out of the hotel elevator and then straight over the bridge you will find yourself within the main city centre where there are all the upmarket shops, squares and restaurants (great for ‘café culture’) and also there is the Cathedral and City Sightseeing tour buses (I’m told you can go caving here too). All in all a good location for the city centre without actually being in the city centre!

A quick note on taxis. The hotel is about a 15 minute drive to/ from the airport which will cost you roughly €25 in the day and about €38 at night.

Will probably be visiting Luxembourg a lot more on business and will most probably look to stay here again.

  • Stayed: September 2012, traveled on business
    • Value
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Thank lady_rsr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded October 1, 2012

Luxembourg, 30th September 2012

Dear Guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the excellent location of the hotel, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2012

Nice, modern hotel in Luxembourg city centre on Avenue de La Gare. Friendly and professional staff. Stayed for the weekend in a room overlooking a courtyard at the back - was quiet, decor was fresh and modern, double bed was super comfortable, shower was fantastic, and all the usual mod cons (e.g. TV, hairdryer, room safe, etc). The hotel is very handy for shops and cafes nearby, for the train, the airport bus and the Hop On / Hop Off bus which all leave from the station which is a couple of minutes away. The main hotel entrance is a bit quirky in that you enter from the main shopping street via an elevator from pavement level to reach reception. Really enjoyed my stay here and reasonable value so would definitely recommend.

  • Stayed: September 2012, traveled solo
    • Value
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Thank Anon092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded September 25, 2012

Luxembourg, 25th September 2012

Dear guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the excellent location of the hotel, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you at any time.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2012

it is a nice hotel in city center, with nicely designed rooms, if a bit small. Very friendly staff and excellent breakfast. The only negative point, I had a room giving on the street and it was noisy, even with closed window. I had to wear earplugs... which is not ideal!

Stayed: September 2012, traveled solo
1  Thank HHA340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded September 21, 2012

Luxembourg, 21st September 2012

Dear guest,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

We regret to have failed in our commitment to excellence as you informed us by this report about the noise that disturbed your sleep.
Could you confirm to us in which room you stayed as all our rooms are very well isolated and soundproofed. Your information will help us to check the room and make necessary ajustments for future guests.

Please accept our sincere apologies for the inconveniences caused.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2012

We stayed here in July for two nights and would stay there again.

Service. Plenty of staff members made us feel very welcome.

Value. Very good.

sleep quality: great. comfortable mattress. clean bedding. Our room overlooked the busy Avenue de la Gare but was triple glazed and we had a great sleep.

Cleanliness: spotless.

Location: located in the city center and perfect for exploring Luxembourg on foot.

rooms: Large enough to relax in with ample furnishings.

Swimming pool: none.

Fitness center: Yes

Bar: in reception area with nice outside drinking area for smokers.

Restaurant: We didn't eat here.

Parking: Very safe, reasonable cost and attached to rear of hotel.

Surrounding area was safe.

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
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1  Thank ChrisCork_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded September 18, 2012

Luxembourg, 18th September 2012

Dear guests,


First of all, I would like to thank you for having stayed with us at Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the right location of the hotel, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2012

My husband and our 3 year old son stayed here one night, starting our two week trip in Benelux. We booked the hotel via Expedia when it was on sale months before. We sent an email to the hotel noting that we had a 3 year old and that we would like a non smoking room.

First, the hotel is located less than 5 minutes walk from the train station. The train station is not dicey (If you want dicey, try NYC Port Authority terminal). In fact, people working in the ticket offices were extremely helpful. The hotel is right next to McDonalds and you have to take an elevator up.

Check in was painless. Our room was very clean and modern. Mattress was firm. This place was perfect for our needs. It was also quiet. We didn't have breakfast since we had an early morning train ride. Because there was a heat wave, we used the A/C which we were grateful for.

I recommend this place to anyone who needs a clean place to stay and doesn't want to spend a fortune as the main part of the city is only a short walk away.

If you get here on Sunday which we did, you most likely need to get to the city center to get food. Many places are closed on Sunday which is true for most of the places we traveled this time.

Room Tip: Ask for a room in the back away from the main street.
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Thank travelpersonNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded September 12, 2012

Luxembourg, 12th September 2012

Dear guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and TripAdvisor travelers about your recent experience.

The comfort and well-being of our guests is our first priority and we are working every day with our new team members to increase your satisfaction.

Your positive comments with regard to the warm and professional welcome offered by our team members, the right location of the hotel right in the shopping area and very close to the old town, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our brand new hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012 via mobile

We arrived early, staff more than happy to check our bags in while we explored the city.
Chic, minimalist decor was pleasing, our room was spacious and took in lots of natural light through out the day.
Breakfast was lovely, large selection of food and reminiscent of the cross cultural nature of the area.

Oh, and lastly the beds are Sooo comfortable!

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ton3s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this reviewResponded September 14, 2012

Luxembourg, 14th September 2012

Dear guest,

First of all, I would like to thank you for having stayed with us at the brand-new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and TripAdvisor travelers about your recent experience.

The comfort and well-being of our guests is our first priority and we are working every day with our new team members to increase your satisfaction.

Your positive comments with regard to the warm and professional welcome offered by our team members, the right location of the hotel right in the shopping area and very close to the old town, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our brand new hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Luxembourg City

Address: Avenue De La Gare 45-47, Luxembourg City 1611, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Luxembourg City
#4 Family Hotel in Luxembourg City
#5 Romantic Hotel in Luxembourg City
Price Range: $118 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Luxembourg City 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Park Inn by Radisson Luxembourg City hotel lies on the vibrant Avenue de la Gare within walking distance of the main train and bus station as well as the Old City, a UNESCO World Heritage site. The hotel's 99 modern and comfortable guest rooms feature amenities such as Free Wireless High-speed Internet. With light dining and drink options, a fitness center and private, fee-based parking for 150 vehicles, guests can relax among all the comforts of home. Plan meetings or special events with the hotel's customizable meeting rooms that feature natural daylight and top audiovisual equipment. ... more   less 
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Also Known As:
Park Inn By Radisson Luxembourg City

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