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“Stay here for good service, spectacularly clean rooms and large well appointed spaces.” 4 of 5 bubbles
Review of Park Inn by Radisson Luxembourg City

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Park Inn by Radisson Luxembourg City
Ranked #5 of 51 Hotels in Luxembourg City
Certificate of Excellence
Auckland
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stay here for good service, spectacularly clean rooms and large well appointed spaces.”
4 of 5 bubbles Reviewed September 9, 2012 via mobile

We arrived early, staff more than happy to check our bags in while we explored the city.
Chic, minimalist decor was pleasing, our room was spacious and took in lots of natural light through out the day.
Breakfast was lovely, large selection of food and reminiscent of the cross cultural nature of the area.

Oh, and lastly the beds are Sooo comfortable!

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ton3s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, September 14, 2012
Luxembourg, 14th September 2012

Dear guest,

First of all, I would like to thank you for having stayed with us at the brand-new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and TripAdvisor travelers about your recent experience.

The comfort and well-being of our guests is our first priority and we are working every day with our new team members to increase your satisfaction.

Your positive comments with regard to the warm and professional welcome offered by our team members, the right location of the hotel right in the shopping area and very close to the old town, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our brand new hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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  • Any
English first
Tonbridge, United Kingdom
Level Contributor
153 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed September 6, 2012

This hotel provides a good location for exploring Luxembourg on foot. It is close to the station, or has suitable parking at a reasonable price, and you walk to the old town about 10-15 minutes. It is safe for walking back at night as well.

The rooms were clean and modern, although perhaps a little basic it is the typically Park Inn style, 'minimalist'. However nothing to complain about, especially if you like a clean bathroom.
Free Wifi is also a massive positive!

The breakfast was nice and decent value, although I suggest you don't wait until the near the end of service as for the last 30 minutes of the breakfast time there was no new food brought out.

I contacted the hotel in advance to confirm Gold benefits for Club Carlson, but I was frustrated by the Front Desk staff who didn't seem to know about these benefits and I had to explain about the benefits when I arrived. I wish the employees were more knowledgeable about their loyalty program!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BritBronco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, September 7, 2012
Luxembourg, 8th September 2012

Dear guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the ideal location of the hotel, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level Contributor
73 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed September 4, 2012

The hotel is centrally located just steps from Gare Central (Central Train Station) in Luxembourg City (the bus from Luxembourg airport costs 1,50 € and stops in front of Gare Central). Easy access to the city's historic attractions, only a 10 minute walk across the bridge as you proceed further north along Ave. de la Gare.

The lobby is located on the 2nd floor and is nice and modern. Our room was located on the 6th floor and was very nice: modern and clean with dark wooden floors, a large bathroom with shower and a nice view. Free wifi. The only thing we missed was the fridge/minibar. Breakfast was not included in our favorable rate, so we decided to buy when we arrived. It cost 14 € per person (a bit expensive), but had a good selection of food (different kinds of bread, cheese, ham, eggs, jam, croissants, fruit etc.) There was even a juice machine so we got freshly squeezed orange juice every morning:-). A great find in Luxembourg City!

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JacobOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, September 7, 2012
Dear guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to excellent location of the hotel, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw
Level Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed August 29, 2012

Stayed in the hotel a couple of times. Located close to the main rail station, very central. It is close to the red light district, but fortunenetly you don't notice this like with some other places (...my bad review of the Ibis Styles close by....). Hotel is very modern, like the bright colours in the room. Very well equipped and the staff is very friendly and helpfull, although there was an issue with laundry that got delayed for a few days. It's not the cheapest place in town, but it's still good value when you think about the quality of the rooms in perticular. Brakfast was not included in my rate, so can't really say much about that... but there is a nice bar in the lobby of the hotel. T

The main city square and the older part of town with the shopping and restaurants is locatd some 10-15 minutes by foot accross one of the brudges . I'm pretty sure you will enjoy your stay there :)

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bart12_Warsaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 30, 2012
Luxembourg, 30th August 2012

Dear guests,


First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the excellent location of Park Inn by Radisson Luxembourg City, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
410 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
4 of 5 bubbles Reviewed August 24, 2012

Stayed here for a night as part of our touring holiday. It is well located near the train station and there is also a large parking garage at the back, with a 12 euro per night charge. (You get the special rate and a card to exit from reception.) Inside, I know what people mean on here when they say it's like a boutique hotel - there is a definite style to it which is slightly individual and quirky, but in a good way. The only thing which I found annoying was the low ceiling lights in the reception area which dangle down to about 5'6" off the ground, and I kept banging my head on them! I'm sure this must have caused no end of amusement to the reception staff, but to their credit they never let it show! I should say that all the members of staff I met were helpful, professional and friendly throughout and genuinely seemed to be enjoying thier job. They all seemed very happy - something in the water in Luxembourg maybe!

The room itself was a decent size with a fresh clean bathroom, decent shower and a good sized TV. Aircon was extremely efficient. The window had curtains and also blinds within the glazed panels, but I couldn't work out how to close them. As a result the room was a bit too light overnight as there was a fluorescent light outside, but if I had wanted to I suppose I could have asked them how to close the blinds.

The room was done out in a bright red and white colour scheme which i think some people might find too strong, but I didn't mind it. There was a wooden floor rather than carpet. In comparison with other hotels, I don't think this one was quite up to the luxurious standards of the Novotel in Brussels, but it was certainly better than say an Ibis and if you get a discounted rate (I paid only £58 room only on hotels.com), it's a good deal.

Breakfast was 14 euros and was fine, with the star of the show being the freshly squeezed orange juice maker. Watch and marvel as the oranges get squeezed in front of your very eyes! Needless to say, it was one of the best glasses of orange juice I've ever had.

Finally, there was a small gym with a few machines in it, nothing much to write home about, but some people might find it useful. Tea and coffee making facilities were also provided in the room.

I would definitely recommend this Park Inn for those who want a good value, centrally located modern hotel and don't have to have absolute luxury.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sfuhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 27, 2012
Luxembourg, 27th August 2012

Dear guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travelers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

This was our first visit to Luxembourg City as a weekend break and our first stay at the Park Inn by Radisson. We stayed for two (2) nights in August and overall, we were very pleased with the hotel.

Pluses:
+ Staff - courteous and professional at all times.
+ Ideal location - this hotel is ideally situated, less than 5 minute walk from the Central Train Station. As you exit the train station, proceed right onto Ave. de la Gare (going north) and as soon as you see the McDonald’s sign on the same side of the street, you’re there. The hotel entrance is actually on the 2nd level; you access the hotel by a glass elevator entrance located just after the McDonald’s. As you step into the elevator, you feel like you’re about to enter a shoe shop but rest assured, the hotel lobby is on the 2nd floor! Note that Ave. de la Gare is a main retail street, with plenty of eating, drinking, shopping and retail therapy opportunities.
+ Proximity to sights & attractions - easy access to the area's historic attractions, only a 10 minute walk across the bridge as you proceed further north along Ave. de la Gare.
+ Modern rooms – our room was #331 and it was super clean and comfortable. And surprisingly roomy by European standards. Nice, clean and modern décor. The mattress size and quality was surprisingly good too. Bathroom was very clean and housekeeping did a good job of making up our room every day of our stay. There’s also a safe to store valuables. Our room was facing the back parking lot and was very, very quiet.
+ Extremely quiet - The double (or was it triple?) paned windows, horizontal window blinds and black-out window shades provide near absolute silence. I was amazed at the level of quietness in this hotel.
+ Reading lights - a very nice feature for those of us who like to read in bed, the bright reading lights (in addition to the bedside table lamps) were very much appreciated
+ Secure doors - the bedroom and bathroom doors are extra wide and extra heavy it seems. Very secure and very safe.
+ Central air conditioning – the air conditioning system is built directly into the ceiling and the temperature controls are accurate and easy to adjust. It’s not one of those wall mounted air conditioning units that are noisy and/or difficult to control. The temperature is pre-set to 21.5C / 70F which was just right.
+ Large flat screen TV with remote (with a couple of news channels in English), coffee / tea maker with settings for two included in the room
+ Free wi-fi internet – free and stable wi-fi connection in the room at all times.
+ New hotel - the hotel has a “boutique” feel to it, new and modern and yet comfortable at the same time. And despite being located on a busy street and near the airport and train station, the hotel is very quiet and peaceful.

Minuses:
- No fridge - it would have been nice to have a fridge in the room to store our water bottles, especially since we were there during the hot summer days.
- No bathroom amenities - even though we were upgraded to a business-class room, there were no amenities provided except for the liquid hand soap and liquid gel for shampoo / shower. I’m not sure if this was an oversight or not but it’s worth noting nevertheless so bring along your own toothbrush, toothpaste and toiletries just in case.

In sum, we feel that the pluses outweigh the minuses for the Park Inn by Radisson in Luxembourg City. Unbeknownst to us, the area where this hotel is located is considered by some to be on the “not so nice” part of town due to its proximity to the train station --- this little tidbit we learned during our stay. But if this area is what the locals consider “not so nice”, then they need to visit certain “not so nice” areas of big urban cities like LA or NYC to see what "not so nice" really, truly, looks like! (Very different than this area of Luxembourg City that's for sure!) In our opinion, this part of town is fine. We had absolutely no issue with safety or security at any time - day or night. We would absolutely stay at this hotel again and would not hesitate to recommend it to our friends and family who are looking for a nice, new, clean, affordable and ideally located hotel in Luxembourg City. Recommended.

Room Tip: Our room #331 was super quiet and peaceful.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mrs_VL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 23, 2012
Luxembourg, 23rd August 2012

Dearest guests,

So nice to discover a very detailled information about our new property in Luxembourg.

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travellers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, the perfect location of the hotel at 2 steps from the train station and very closed to the city center, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, ON
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed August 21, 2012

This hotel is modern and clean. The room was immaculate. The WiFi is free. The staff were courteous and friendly. The hotel is about a 10 minute walk away from the city centre. There is on site parking. The entire hotel is located on the second floor and above so you will need to take an elevator up to check-in. The breakfast buffet is quite large, everything from meats to cereals, fruit, yogurt, pastries and bacon, eggs and sausage. The crowning touch to the morning is the freshly squeezed orange juice! We would stay here anytime!

Stayed August 2012, traveled as a couple
Helpful?
Thank Lizzie222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 22, 2012
Luxembourg, 22nd August 2012

Dearest guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travellers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.
Your little note regarding the quality of our breakfast-buffet and...the freshly squeezed orange juice maker representing for both of you "the cherry on the cake" is appreciated by all team members and owners.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Luxembourg City

Property: Park Inn by Radisson Luxembourg City
Address: Avenue De La Gare 45-47, Luxembourg City 1611, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Luxembourg City
#4 Family Hotel in Luxembourg City
#5 Romantic Hotel in Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Luxembourg City 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Park Inn By Radisson Luxembourg City

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