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“The worst service experience possible”

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B&B Auberge du Chateau
Ranked #6 of 11 Hotels in Vianden
San Diego
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“The worst service experience possible”
Reviewed August 24, 2009

Auberge du Chateau is located in the heart of Vianden, which is why we chose to stay there. We had no issues with the room itself, but upon check out, we had a simple misunderstanding with the couple that runs/owns the hotel, and we were subjected to the worst treatment we have ever experienced by someone in the hotel industry. They were rude, unkind, and unprofessional. If you you do choose to stay at this hotel, know that the service/treatment from the hotel staff could very well be atrocious.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank trsrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
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Additional Information about B&B Auberge du Chateau

Property: B&B Auberge du Chateau
Address: Grand Rue 74-80, Vianden 9410, Luxembourg
Location: Luxembourg > Diekirch District > Vianden
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 11 Hotels in Vianden
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — B&B Auberge du Chateau 2.5*
Number of rooms: 32
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