We stayed at this hotel in October 2013 & got a room with a partial sea view bed & breakfast. The room was nicely decorated and we were given complimentary water every day which was appreciated as Malta was having a heat wave when we visited. The fridge in the room was large and handy for soft drinks and bottles of wine. The beds were comfy & the black out curtains worked well. The rooms were well cleaned every day but sometimes the maid did not replenish the toiletries however they were quick to rectify this when it was pointed out.
The breakfasts at this hotel were definitely 5*. Loads of variety and a breakfasts chef making omelettes, fried eggs and waffles to order. We didn't eat in the restaurant but the bar only served food until about 9 then it was snacks such as sandwiches which in my opinion were overpriced but it was a captive market.
Both the indoor & outdoor pools were lovely and there were plenty of sun beds available - I'm not sure what it would e like in high season but we were very pleased with the relaxed atmosphere we experienced whilst sunbathing by the pool. The small 'beach' sunbathing area had steps which led directly Ito the sea which was just lovely & very convenient for cooling down. You can order drinks and snacks from the bar whilst sunbathing but again it was expansive.
The biggest let down of this hotel was it's distance from the main town. Although on a map it is not that far you have to climb a large number of of steps to reach the main road from the hotel then walk up a fairly steep hill before you get to the city gates. I would imagine this would be quite difficult for anyone with mobility problems and we found it challenging & far from relaxing in the heat. There is a free taxi/mini bus service run by the hotel which can be booked in advance but it only runs twice a day once in the morning and once early evening. I simply did not understand this and this is where I would say the hotel is 4* rather than 5*. It may seem a small thing but I would expect a 5* hotel to run regular trips to the city centre when they are at a geographical disadvantage or indeed run transport on request without charge - as it was we were left having to plan our visits to Valletta around the evening hotel transport service which was disappointing and not always convenient.
If this hotel made the effort to run free transport into Valletta as requested by their clients it would provide a much needed service for their guests and raise the staying experience of the hotel guests from good to very good.
- Official Description (provided by the hotel):
- The Grand Hotel Excelsior Malta is a deluxe, 5-star resort situated within the sixteenth century fortifications of Malta’s capital city, Valletta - a UNESCO World Heritage site. The Excelsior commands the island’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island. As a member of Preferred Hotels & Resorts, the hotel exceeds expectations on the basis of its 5-star service excellence. All deluxe rooms and suites enjoy a harmonious blend of classic and contemporary design mixed with modern 5-star convenience including multi-channel flat screen TV. Spread over ten levels, three of which are executive floors, most of the rooms and suites overlook stunning harbour views. The Excelsior’s facilities include a private 30-berth marina, large outdoor and indoor swimming pools, health & beauty centre and 3 food and beverage outlets. The Excelsior offers versatile conference & banqueting facilities, fourteen flexible venues, a number of which have natural daylight - an ideal environment for business meetings, conferences and other events. Near to the Excelsior is the Mediterranean Conference Centre. This historical building enhances the Excelsior’s conference potential with an auditorium capacity for up to one thousand four hundred delegates. The Grand Hotel Excelsior opened its doors to its first guests on the 10th September 2007. Right from the start it was very clear that the product and service offerings were to be of a superior nature. The hotel prides itself in attracting and retaining a faithful following of leisure and business guests as well as prominent international personalities. ... more less
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- Also Known As:
- Excelsior Grand Valletta
- Hotel Excelsior Grand
- Excelsior Grand Hotel Malta/Valletta