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Excelsior Grand Hotel
Ranked #4 of 15 Hotels in Valletta
Certificate of Excellence
Montreal, Canada
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“One of the great travel bargains!”
Reviewed December 16, 2012

Beautiful property. Excellent food. Great location. Nice people. I got a hell of a bargain for my early November stay. Breakfast buffet was especially great! Water temp in bay was swimmable in November- pool was too cold. Malta is a great destination too!!

Room Tip: some rooms have great ocean views. Garden view not so spectacular.
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  • Stayed November 2012, traveled solo
    • Value
    • Location
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Helpful?
1 Thank MtlFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRIANBARTOLO, Head of Marketing at Excelsior Grand Hotel, responded to this review, December 16, 2012
Dear Mtlfam,

On behalf of the Grand Hotel Excelsior, I thank you for sharing for experience with Trip Advisor users. We look forward to host you again in the near future.

May we take this opportunity to wish you and your family a Merry Christmas and a Prosperous New Year.

Kind regards
Brian Bartolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,764 reviews from our community

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Swansea, Wales
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 15, 2012

Very nice hotel. Excellent views. Helpful staff. Grand public areas. A gargantuan buffet in the Admiral's Landing which changes every day. Provides a tour service. Situated 500 yards from the main bus stop (uphill). They do provide a shuttle into Valletta once a day.

Room Tip: Choose a room with partial sea views for best value for money. Wonderful views. Large rooms.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank an_indian_in_wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRIANBARTOLO, Head of Marketing at Excelsior Grand Hotel, responded to this review, December 16, 2012
Dear "An Indian in Wales"

May I take this opportunity to thank you for sharing your wonderful holiday experience at the Grand Hotel Excelsior with Trip Advisor users. We look forward to welcome you again in the very near future. On behalf of management and staff we wish you and your family a Merry Christmas and a prosperous New Year.

Kind regards
Brian Bartolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire. England
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed December 9, 2012

Spent five nights at this hotel last week on a short break. Reception staff very helpful and friendly on arrival explaining everything clearly after we asked to upgrade to a full sea view room. Brought a welcome drink while checking in. Room great, view superb. Very clean, comfortable bed, beautiful bathroom with separate shower. Only slight downside was poor hot water pressure in the shower which made washing my (very long) hair a little tedious. Bottled water supplied each day as were tea and coffee supplies, fridge was empty but you could have it stocked if you wished. Chambermaids did a superb job and were very thorough, some of the best I have ever come across. Breakfast was excellent. Good choice of dishes, all of the usual plus many different types of fish. Plenty of tea and coffee served promptly on arrival. Only time we had to wait for a table was when the European Film Awards people had arrived and the hotel was really busy. The second day the opened up a second restaurant to cope with the numbers.
Had planned to eat dinner elsewhere some nights but ended up eating at the hotel as the food and service was excellent. Very helpful getting checked in and printing off boarding passes for return journey as a member of staff did it all for me.
The hotel is only five minutes walk from Valletta centre although you do have to climb up a fair number of steps and cross a busy road. I am waiting on having both hips replaced but managed it fine, if rather slowly using a stick!
I would recommend this hotel to anyone wanting to visit Malta and especially Valletta for it's convenient situation to all of the wonderful places, exhibitions, films, streets and churches to visit in Valletta and the bus station to catch the Hop on, Hop off bus tours of the island, which are well worth doing. The hotel is clean, friendly and well run and will do anything for you if you ask.
The Maltese are wonderful people with a great sense of humour and are very welcoming but not pushy. Everyone should visit Malta, we will be returning soon!

Room Tip: Upgrade if you can to a 180 degree sea view room on higher floors. As the hotel is built into the cl...
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  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
2 Thank JanetE55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRIANBARTOLO, Head of Marketing at Excelsior Grand Hotel, responded to this review, December 10, 2012
Dear Janet

On behalf of the Grand Hotel Excelsior team, may I take this opportunity to thank you for sharing your Malta experience. We look forward to host you again at our hotel, whilst wishing you and your family a Merry Christmas and a prosperous New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
377 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed December 8, 2012

What a nice break in Wintertime to spend along weekend in La Valetta and the Grand Hotel Excelsior
Very friendly reception and people. Well,trained .even at "rush hour" because of European Film Award Ceremony, .
Rooms fine. Little problem is the humanity because of the moister and the air condition.
the Stone/Rocks from the fortress are after rain wet and have a little smell.
Breakfast is included. Great variety and even handmade omelette .Again very friendly personnel. At the guest counter good and perfect service. Even flight seat reservation online done. The transportation counter was a little bit under to much pressure from guest asking for transportation. It is a shame to see how in-polite some guests are. But they managed all requests.

Room Tip: Prefer room up to 10 th floor, or at the 5 th floor. Look out to the harbor and Oceanside.Sun from m...
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  • Stayed December 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Puffinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRIANBARTOLO, Head of Marketing at Excelsior Grand Hotel, responded to this review, December 16, 2012
Dear Puffinman

Many thanks for dedicating some of your time to share your wonderful experience at the Grand Hotel Excelsior. Your stay coincided at a time when the hotel was at its full occupancy due to the European Film Awards being held in Valletta. It is a great pleasure to note that notwithstanding a full occupancy our team members were able to offer a personalised service during your well deserved break in Malta. We look forward to welcome you again in the near future.

May we take this opportunity to wish you and your family a Merry Christmas and a Prosperous New Year.

Kind regards
Brian Bartolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
127 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 2, 2012

We stayed at the Excelsior Grand Hotel for a week in August 2012. The hotel is in a really good location for accessing everything in Valletta and isn't too far from the airport either. It's also facing the harbour which makes for a good view when by the pool and depending on which way your room is facing.

Because of the proximity to the hotel, taking a pre-booked shuttle bus is probably the most cost effective and convenient way of getting between the hotel and the airport. However, if you use the hotel's transport service (we didn't) it will cost a lot more.

Our room was a deluxe room which was a good size and well furnished with a good sized bathroom too. Unfortunately, it didn't come with a harbour view but that didn't bother us and we'd booked the room knowing that. Our only complaint with the room was that some of the pillows had a very slight damp smell to them, even after having them changed! We put it down to how they might have been dried.

Breakfast in the hotel was good and fairly typical of what you'd expect from from breakfast at a hotel of its class.

Staff were very friendly and helpful. We booked an excursion to Gozo and Comino with the hotel and staff were happy to give us advice on where to go locally. We also had very good massages in the hotel spa and they were reasonably priced for what you'd expect to pay in a similar hotel.

The pool area is clean and as mentioned above, facing the harbour. The pool service was very good but the food and drinks available from the hotel bar could have been better.

If we returned to Valletta, we would happily stay here again.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank ShahLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 28, 2012

Located just outside the city walls, only 5 min walk from the main gate and the Tritons fountain, you will love this hotel. Spacious and calm rooms with all necessary equipment. Indoor and outdoor pool. View on the Valletta Marina (if you are lucky!). Breakfast if great with first quality products and , again, view on the Marina. Staff is friendly, smiley, helpful. We had a problem with our reservation (two single beds instead of double bed) that was diligently fixed with great manners. We had a lovely dinner in the hotel restaurant: food was excellent and staff was perfect. We loved it!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank QuebecSlovenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 23, 2012

The Excelsior Grand is ideally situated for both exploring Valletta and for accessing public transport to the rest of the island of Malta. There is also a seasonal ferry for crossing the harbour a short walk away.

This was not our first stay at the Excelsior and it will not be our last!

We had a very well appointed room which included a king sized extremely comfortable bed, walk in shower as well as a separate bath, towels were changed twice a day,fantastic sea views and a large balcony which was lovely to sit on and watch the sunset. It is definitely worth ensuring a sea view.
The food was amazing. The evening buffets are excellent; quality, variety and presentation are all there. In fact one night I never got beyond the starters.
The staff are lovely and could not be more helpful.

To make your trip special I recommend that you go to the bar and ask for the Bar Manager . His name is Paul and he makes the best cocktails in the world. Just tell him your favourite tipple/s and he will make you a cocktail to die for, yummy.
For those of you with a hire car the hotel has a spacious car park , a real bonus in Valletta.

Thank you Mr Grixti and staff for a wonderful stay.

Room Tip: Sea view a must
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2012Cathy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Excelsior Grand Hotel

Property: Excelsior Grand Hotel
Address: Great Siege Road, Valletta, Island of Malta FRN 1810, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Valletta
#3 Luxury Hotel in Valletta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Excelsior Grand Hotel 5*
Number of rooms: 428
Official Description (provided by the hotel):
The Grand Hotel Excelsior Malta is a deluxe, 5-star resort situated within the sixteenth century fortifications of Malta’s capital city, Valletta - a UNESCO World Heritage site. The Excelsior commands the island’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island. As a member of Preferred Hotels & Resorts, the hotel exceeds expectations on the basis of its 5-star service excellence. All deluxe rooms and suites enjoy a harmonious blend of classic and contemporary design mixed with modern 5-star convenience including multi-channel flat screen TV. Spread over ten levels, three of which are executive floors, most of the rooms and suites overlook stunning harbour views. The Excelsior’s facilities include a private 30-berth marina, large outdoor and indoor swimming pools, health & beauty centre and 3 food and beverage outlets. The Excelsior offers versatile conference & banqueting facilities, fourteen flexible venues, a number of which have natural daylight - an ideal environment for business meetings, conferences and other events. Near to the Excelsior is the Mediterranean Conference Centre. This historical building enhances the Excelsior’s conference potential with an auditorium capacity for up to one thousand four hundred delegates. The Grand Hotel Excelsior opened its doors to its first guests on the 10th September 2007. Right from the start it was very clear that the product and service offerings were to be of a superior nature. The hotel prides itself in attracting and retaining a faithful following of leisure and business guests as well as prominent international personalities. ... more   less 
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Also Known As:
Excelsior Grand Valletta
Hotel Excelsior Grand
Excelsior Grand Hotel Malta/Valletta

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