My family have been here a couple of times, they were usually satisfied. I went for the first time last Saturday. Their method of self service is very impractical especially on a Saturday; busiest day for such establishments. You have to order your drinks and food by the cash, get your drinks and find a table, get your own cutlery and wait for the food to be served. I ordered a Plain chicken burger because I don't personally like salad with my burger; wasn't served plain. I asked the waitress to change it for me, in the mean time 5 other burgers were given before mine! Unacceptable.... When the burger actually arrived I was still very disappointed, probably the worst burger I ever had + it costs 7euro, definitely a rip off. Will never visit Si Mangia again.