Great location, roooms have excellent views. However this hotel is very tired and in need of refurbishment- the lifts ( when working) should be in a musuem, the rooms need re decorating, new furniture. The pool area is tired. The mens changing room/toilet was not tired- it was just very dirty and not maintained- not at all acceptable. The staff? Okay generally but 2 mornings I was told the pool was open for swimming from 0700 - it was still being cleaned both times at 07 45 & the staff at the pool were clearly not at all concerned about the customer.
There are no customer feedback facilities at this hotel which is in itself telling.
- Official Description (provided by the hotel):
- The Phoenicia, just re-opened after an extensive renovation programme, is one of the leading luxury hotels in Malta. Located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city, The Phoenicia is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre landscaped gardens. The island's central bus terminus is just meters away giving the possibility to explore the whole island by bus. A stay at The Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more less
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- Also Known As:
- Phoenicia Hotel Valletta
- Phoenicia Hotel Malta
- Hotel Phoenicia Malta
- The Phoenicia Malta Valletta