We were very impressed by reviews of the Phoenicia and in general were not disappointed. The staff service - particularly in the Bar was excellent, the hotel decor and ambience were first class.
Buffet and snacks were excellent and breakfast was superb.
The small business room offered free and easy to use internet facilities and the hotel grounds and gardens provided a beautiful and relaxing area to saunter.
The Phoenicia's great strength, apart from its general amenities is of course its perfect location. Proximity to the bus station ensure a rapid link to other parts of the island and Valletta's old town is immediately at hand.
We noted some shortcomings relating to room service and the inconvenience created at times by sharing the lift with the services. These were addressed very positively by Helena Pavanello, responsible for guest relations. This sort of feedback from hotel management reinforces our faith in their commitment to maintain high standards. One mystery was also cleared up. Why was no Maltese honey available at their otherwise superb and plentiful breakfasts ? It seems that local providers do not package it in catering portions and the larger jars would be rather messy.More
- Free Wifi
- Free Parking