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“Hotel Phoenicia, Valletta, Malta”

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The Phoenicia Malta
Ranked #3 of 15 Hotels in Valletta
Reviewed December 30, 2013

This was a return trip to the Phoenicia. The location, near the bus station, is perfect for us. It is also a very short walk to the main streets of Valletta. As ever, we received a very warm welcome from the hotel staff. Our request for a room on a higher level was granted and we particularly enjoyed the room, number 428, with its excellent view.The hotel restaurants are of a high standard with excellent service. The choice of food at breakfast is superb and will suit all tastes.
We will certainly be returning again to the Phoenicia.

  • Stayed: November 2013, traveled as a couple
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3  Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear Philip A,

Thank you for your kind comments following your recent visit, I was delighted that you enjoyed your stay at the hotel especially the location, and breakfast.
We all look forward to welcoming you back very soon.

Best Regards

Helena

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811 - 817 of 2,245 reviews

Reviewed December 28, 2013

The Hotel Phoenicia is famous in family history, as my father-in-law and family had stayed there many times, so, when my wife and I were seeking a location and hotel in which to spend Christmas, this hotel was a favourite. It was a winner in every way - a warm welcome and help in whatever activities that we undertook; a comfortable room; excellent breakfasting and dining. From our top-floor room, the vista over ramparts and over the bay to Sliema was beautiful, in spite of restoration work on the ramparts. On Christmas Eve , the Hotel laid on a reception and carol concert, given by a local choir. The carols and Christmas songs, well-known and not-so-well-known, and excellently sung, created a wonderful atmosphere that really added to the occasion. In short, wonderful hospitality in warmth and quality, that complemented our Christmas pleasure in exploration of a historic and fascinating island. We look forward to going back!.

  • Stayed: December 2013, traveled as a couple
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6  Thank aehatxdotd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear aehatxdotd,

Thank you for sharing such lovely comments on Trip Advisor. I am glad that you and your family have chosen the Hotel Phoenicia through the years, and I am also happy that we have been able to meet you expectations.

We look forward to welcome you back to the Phoenicia in the near future.

Best regards
Helena

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Reviewed December 27, 2013

We enjoyed a week long Christmas break at The Hotel Phoenicia just outside the City of Valletta in 2013. The staff could not have been friendlier and made us feel very much at home. We even had a card, signed by the front of house team, placed in our room on Christmas Day. Breakfast was very substantial with a wide range of choices. We loved the atmosphere of the place, and we were treated to fascinating lectures, carol/Christmas music, and a terrific trip to see the famous cribs. Go again? Certainly!

Stayed: December 2013, traveled as a couple
2  Thank supclubber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear Supclubber,

I am happy to read that you have enjoyed your experience at the Hotel Phoenicia, and I wish to thank you for having shared this with other Trip Advisor users.

We look forward to welcome you back soon

Best Regards

Helena

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Reviewed December 25, 2013

We started our trip to Malta in Mdina (emdina) and stayed at the Xara Palace. We moved to Valletta after several days. The Hotel Phoenicia is much more modern, comfortable and the staff were very helpful in directing us to the sites we wanted to see. Breakfast was included in our package and a decent breakfast meant there was no need for a proper meal until the evening. Wifi in the room was an additional cost, but free wifi was available in the lobby and lounges downstairs. The business centre was also useful for printing maps. If I go back to Valletta I will stay at Phoenicia.

  • Stayed: December 2013, traveled as a couple
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5  Thank Harold Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear Harold Z,

I appreciate the time taken to post feedback and was happy to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.
Kindest regards.

Helena

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Reviewed December 23, 2013

We have been visiting Malta for 20 years and regret not staying at the Phoenicia previously. We had 3 fabulous weeks here recently and we received 100% personal friendly service in all departments. Very many thanks to Neville Juan Cardona Front Office Manager and Team and Charles (Pegasus brasserie).The hotel is exquisite and stylish as you would expect from an historic 5* hotel. We were quite happy with our first floor corner room.It had a king size bed, and a balcony with wonderful garden and harbour views.The maltese floor tiles were a bit tired, but we prefer these to modern carpets in a hot climate. It is well worth a visit to the Pegasus brasserie as the food and service is excellent. We cannot praise the hotel and all of the staff highly enough. The hotel is perfectly situated for exploring Valletta as it is situated just outside the City walls and Malta in general as all modes of transport are easily accessible. We shall definitely be returning to the Phoenicia time and time again.

  • Stayed: December 2013, traveled as a couple
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2  Thank Josephine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear Josephine C,

Thank you so much for your glowing review. I am happy to learn that we have been able to meet your expectations. We highly appreciate your comments particularly those about our team members. Thank you for recommending the Phoenicia and the Pegasus to other Trip Advisor users.

We look forward to welcoming you back to the Hotel Phoenicia.

Best Regards

Helena

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Reviewed December 22, 2013

Christmas carols, wonderful atmosphere, amazing care and staff that genuinely look after you. It is like coming back home. I have stayed here several times and it is a consistently a wonderful place to be and my husband and I, despite being travellers, can find no fault. It is one of our favourite places.

  • Stayed: December 2013, traveled as a couple
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2  Thank Janie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear Janie W,

I am so happy to learn that your have enjoyed your stay at the Hotel Phoenicia, and I am also very thankful that you have shared this with other Trip Advisor users. During the Christmas period we try as much as possible to create the feeling of 'a home away from home' and I am very happy that we have succeeded in doing so in your case.

We look forward to welcoming you back to the hotel in the near future.

Best regards

Helena

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Reviewed December 21, 2013

First impression when arriving well before check-in time and all was prepared was fine. Staff was polite and helpful, as you obviously expect in this class hotel. Not so good was to notice that door to garden area was locked in the morning. Bed is good and well sized, but does´t leave to much free floor area. That is ok, if you are travelling alone or as a couple.

  • Stayed: December 2013, traveled on business
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1  Thank Horhe64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this reviewResponded January 2, 2014

Dear Horhe64,

Thank you for sharing your experience at the Hotel Phoenicia on Trip Advisor. I am glad to learn that overall you have enjoyed your stay. Your feedback is much appreciated and will definitely be looked into with the intent of improving our guest's experience.
I look forward to welcoming you back to the hotel in the future.

Best Regards

Helena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Phoenicia Malta

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Valletta
#3 Luxury Hotel in Valletta
Price Range: $148 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenicia Malta 5*
Number of rooms: 136
Official Description (provided by the hotel):
The Phoenicia, just re-opened after an extensive renovation programme, is one of the leading luxury hotels in Malta. Located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city, The Phoenicia is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre landscaped gardens. The island's central bus terminus is just meters away giving the possibility to explore the whole island by bus. A stay at The Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more   less 
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta
The Phoenicia Malta Valletta

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