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“excellent destination!” 5 of 5 bubbles
Review of Hotel Phoenicia

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Hotel Phoenicia
Ranked #2 of 13 Hotels in Valletta
Certificate of Excellence
Villiers saint frederic
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“excellent destination!”
5 of 5 bubbles Reviewed July 29, 2013

Phoenicia is an excellent destination to discover La Valetta. Everything is there: good taste, quality, cleanliness and exquisite personnel. Without mentionning the beauty of the garden and the swimming pool facing the harbour.
Only one missing point: no free wifi in the room which is quite surprising for such quality hotel.
Overall a great situation and finally a not so bad quality price ratio!!! (breakfast too expensive)

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChristineGabriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, August 8, 2013
Dear ChristineGabriel,

Thank you for writing such a glowing review of your recent stay with us! Your wonderful comments are greatly appreciated and will serve as a wonderful motivator for our team. Sorry to hear you had a few minor issues, we will surely use your feedback as a learning opportunity.
We are all looking forward to welcoming you back to the Hotel Phoenicia!

Best Regards

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,130 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (593)
Date | Rating
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  • English first
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English first
Nauheim, Germany
1 review
5 of 5 bubbles Reviewed July 29, 2013

This Hotel is more than perfect:) If we stay the next time at Malta we will only book the Phoenicia Hotel! 5 Stars are not enough... Great Pool-Area, nice Bar, very good Restaurant and perfect and total friendly Personal!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ingo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, September 17, 2013
Dear Ingo B,

Thank you for writing such a glowing review of your recent stay with us! Your wonderful comments are greatly appreciated and will serve as a wonderful motivator for our team.

We are all looking forward to welcoming you back to the Hotel Phoenicia.

Kind regards.

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester England
Level Contributor
143 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

The Phoenicia is just the loveliest hotel we have ever stayed in. It is a beautiful building filled with the loveliest staff and comfortable rooms. We were in a relaxed state from the moment we entered. It has character and charm, lovely facilities and we will definitely return. The highlight for us was a leisurely breakfast with lots of choice and endless coffee. it is next to the bus station for access to the rest of the island and in the perfect location for a stroll into Valletta for dinner.

Room Tip: we stayed in a classic plus which was just lovely with views of the harbour
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sylvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, August 8, 2013
Dear MrsMcNeill,
Thank you ever so much for the lovely review. Our aim is that our guests feel right at home when residing here, so I am glad to learn that you have been able to relax during your holiday at the Phoenicia.
I look forward to your future visits.
Kind Regards
Helena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
1 review
5 of 5 bubbles Reviewed July 28, 2013

Been going to the Phoenicia for the last eleven years and as soon as we get home, we book up for the next year! The hotel is perfectly situated to explore the old fortified city of Valletta which is steeped in history and has many excellent restaurants. The bus station is only a short walk away so you have easy access to the whole island.Always a warm welcome at the hotel and the Concierge, Sebastian, can never do enough for you ! The staff are very friendly and the rooms are always cleaned to a high standard.Can,t fault the breakfast with a wide and varied choice, a great way to start the day, sitting on the veranda sipping champagne first thing in the morning ! Can,t really fault the hotel. Looking forward to the next time !!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stella1438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, August 8, 2013
Dear Stella1438,
Thank you for such a glowing review! Your comments are highly appreciated especially those about the staff and about Sebastian in particular. We look forward to seeing you soon.
Warm Regards
Helena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bexhill-on-Sea, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

This is our third consecutive visit to this delightful hotel and it did not disappoint. This is an hotel which truly sucks you in leaving you unable to resist its charm. Valletta is an unique city and the hotel's close proximity makes it an outstanding holiday destination.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hazel029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, August 8, 2013
Dear Hazel029,
Thank you for your lovely comments about the Hotel Phoenicia. I am glad that the whole atmosphere has captured you thus making you return here time and again. I look forward to your next visit.
Best regards
Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall, United Kingdom
Level Contributor
92 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed July 27, 2013

Mine was an unexpected encounter as I was dispatched to the Phoenicia at 1:30am when the Grand Hotel Excelsior told me on my arrival that I would encounter ‘disturbance’ because of maintenance issues. And so it was that I came to the Phoenicia in a slightly disgruntled state of mind. My first impressions at that time of night was of a slightly old fashioned hotel but of a comfortable room which I was glad to settle into. From then on it was an upward trajectory beginning with a nice but hurried breakfast on the veranda as I had an early business appointment. In the evening I enjoyed the Italian Pasta night, again on the veranda, this time with a piano playing. The following day, with a more leisurely breakfast I was able to soak up the ambiance of the place, which I must admit I found more than agreeable. Although I did not have the opportunity to sample much else, a stroll in the garden down to the swimming pool area revealed that had I been staying longer then there was much to enjoy.
Reflecting on my room, it was comfortably furnished with a bright and clean bathroom. The view from my room was not so good but then staring out of the window is not something which one would spend so much time doing when there is so much else to do. The hotel reception staff were helpful and the service in general was very good. As I say, it was but a brief encounter but I liked what saw and certainly would consider returning there in the future.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ooDormouseoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, August 8, 2013
Dear ooDormouseoo,

Thank you for sharing your experience with all Tripadvisor travelers. I am delighted you enjoyed your stay at the Hotel Phoenicia and I hope to see you again soon.

Best Regards

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, United Kingdom
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 27, 2013

We have just returned from our second stay at this excellent hotel.
Located just outside the city of Valletta it is perfectly situated for visiting the island.
The staff are all very friendly. The bedrooms have all you need. The pool area is ideal to relax located at the end of the beautiful gardens.
Breakfast is an extensive buffet, the best we have had, taken on the terrace.
We have visited Malta many times and stayed at several different hotels and this is our favourite.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rod D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, August 8, 2013
Dear Rod D,

Thank you for your lovely comments on Trip Advisor, I am glad that you have enjoyed your stay with us. We look forward to your next visit.

Best Regards

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Phoenicia

Property: Hotel Phoenicia
Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Valletta
#2 Luxury Hotel in Valletta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Phoenicia 5*
Number of rooms: 136
Official Description (provided by the hotel):
5 star luxury in Malta’s historic Art Deco hotel. Hotel Phoenicia, one of the leading 5 star hotels in Malta, is located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city. Just 50 meters from city gate, it is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre garden. The island's central bus terminus is just meters away civing the possibility to explore the whole island by bus. A stay at the Hotel Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more   less 
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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