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Reviewed November 5, 2012

Lovely staff, large room, clean and excelent breakfast and beautiful bar.
Just outside one of the most incredible cities in the world- Valetta.... excelent concierge service.
Very accommodating to us when we had any questions or concerns about the room.

Date of stay: October 2012
  • Trip type: Traveled as a couple
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1  Thank Marianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We are here for our tenth visit in six years. We love this hotel. It's central location makes exploring so easy. The hotel itself is old colonial with bang up to date services and switched on staff. Everything about this hotel encourages you to come back. The weather this November is fantastic and a day spent wandering the hotels beautiful gardens and lazing by the pool makes everything perfect. The staff are attentive but unobtrusive. The rooms vary from small but well equipped to corner rooms with balcony a which overlook the town or harbour. This is a wonderful place to blow away the winter blues...and we will be back!!

Date of stay: November 2012
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1  Thank Jax3501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012 via mobile

It is my third night in this supposedly five * hotel and once again I appear to have been forgotten by the staff. Service is non existent in both the bar and restaurant. The concierge has no idea when the spa is open which seems to be never. I am now going to hunt out a barman....I can't not recommend this place enough especially given what it is costing.

Date of stay: November 2012
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5  Thank Cathyemmott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Located a few minutes walk from the City Gate of Valletta and the central bus terminal for the island it is difficult to imagine that there is a better-placed Hotel on Malta. The art deco architecture provides a hint of grandeur and both the standards of cleanliness and the facilities were excellent. All the things that I could want from a hotel were in evidence - friendly and helpful staff, spacious and well-appointed room, comfortable bed and good food (the Phoenicia boasts the most extensive breakfast menu selection that I have ever experienced) - and when I return to Malta for another holiday I will have no hesitation in booking with the Phoenicia again. There were a couple of minor niggles - the extractor fan in the bathroom did not work and I suspect that the Air Conditioning might struggle to cope at the height of summer - but these did not detract from a very enjoyable overall experience. The other thing that I like about this hotel is that it is not too big; there are approx. 130 rooms which for me meant that although there was a sense of vibrancy about the hotel it never felt crowded. I also suspect that this is a contributing factor to the high standard of service provided by the staff (a relatively high staff to guest ratio).

This is not a cheap hotel to stay in - my wallet definitely felt lighter after I had booked - but if you want to treat yourself to something a bit beyond the usual hotel experience then this is a great place to stay.

Room tip: If you plan to spend time in your room pay the extra and book a Harbour View room on the first and second floors - these have balconies with a table and chairs.
Date of stay: October 2012
  • Trip type: Traveled as a couple
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2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

This is a lovely old style hotel in a fabulous location with great staff-what more could you ask for? Rooms on the third and fourth floors have been refurbished but have no balconies whereas rooms on first and second floors are older and do have balconies. To be honest the harbor is not really worth looking at so rooms on higher floors are a better bet. Unfortunately there is no free wifi in the rooms but it works well in the public areas. The staff from concierge to chamber maids are all friendly and willing to assist. The town of Valetta is a two minute walk and the bus terminal is right outside( but don't be put off, it is not a seedy or noisy area) so the location couldn't be better. The hotel also has a lovely garden and pool. Definitely the only place to stay in Malta!

Date of stay: October 2012
  • Trip type: Traveled on business
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2  Thank travelingaussie0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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