On arrival we were told our room had been confirmed but the room was not ready as it was before the check-in time, no problem we went to have lunch and would return to sort our room. When we returned we were told that although we had booked (and had confirmed twice via email) a standard sea view room that the hotel was over booked and we would be given a superior sea view room for 1 night and would then move rooms the next day. This was not ideal as we just wanted to get unpacked and sorted but did not argue. The superior room on the 6th floor was lovely with great air con and a nice balcony. The next day we had to pack and leave the room before 11am and then wait til 2pm to get into our next room. Booked months ago I had requested a room on a higher floor as advised by trip advisor reviews and this had been acknowledged although could not be confirmed however since we had been messed around already I had expected that request to be met, It was not. We were allocated room 108 on the 1st floor and after some communication problems realised there were no other sea view rooms so accepted it and reception offered to give us a fridge for the room as compensation. The standard sea view room was disappointing, the view was not as good, the air con was not as good, the bath had seen a lot better days, the toilet ran for ages after flushing and the safe would not work but there was very little road noise at night although the beds are very hard we slept well. Reception did send someone to open the safe but it still did not work properly and we were afraid to use it. Air con although set to its lowest did not do a very good job of cooling the room and would randomly time out and turn itself off during the night. We woke up one morning to no power in the hotel, no explanation, no apology we were just thankful we had a window so could get ready ok although showering was very dark and the climb to the 8th floor was very poorly lit with emergency lighting. Breakfast had plenty of choice and loads available, we went up to the 9th floor to see the sun terrace and hot tub twice (one morning and one late afternoon), both times there were plenty of available sun loungers but the hot tub was filthy with a big black ring and scum around the edge of the water. Overall the hotel was ok, little things like the room floor was a little gritty and not properly cleaned, when soap was finished it was not always replaced and a spare toilet roll was not left one day could be overlooked but I feel they need to work on customer satisfaction more and the explanation given of "the hotel is always overbooked" does not fill me with confidence to book again or to recommend it to a friend.
Malta is a lovely island and Sliema is definitely the area you want to be in for views, bars, restaurants, transport and shops. Do not be tempted to stay further north and closer to sandy beaches and these areas did not look great. I can also recommend the Captain Morgan Fernandes Gozo and Comino full day tour, that was so much fun but get there early to get a good spot on the boat and probably best to book a day or 2 in advance. The bus tour was a bit of a waste of time as on 1 route there was no audio commentary and it basically took the same route as the local buses. Be careful what time you choose to go visit Valletta as we went for a wonder on a Sunday and ofcourse everything was closed (we should of known better), so we tired another day and were totally unaware that it was a public holiday so everything was still closed, I think it also closed most afternoons. If you get the chance go to one of the local Festas, it was a really good traditional malta experience.
Other helpful hints: dont expect to do a lot of shopping as it seemed quite expensive, the beach areas get really busy in the afternoon so get there early, no matter how fancy the restaurant looks shorts and flip flops are acceptable, single female travellers seemed quite common and it did seem like a very safe island, driving is not for the faint hearted, 99% of people speak really good english, a week long bus ticket costs 12euros each and if you are going to buy Mdina glass it is cheaper at the arts and crafts village.
- Official Description (provided by the hotel):
- Sliema Marina Hotel has just been refurbished into a modern trendy three star hotel set in the heart of Sliema centre with Cafes, shops and restaurants at its doorstep. The hotel is situated on the seafront just across Sliema Bus Terminus, the ferry port to Valletta and Malta Sight Seeing Hop on Hop off spot. Sliema Marina Hotel has outstanding views of the Valletta across the Marina and the Grand Harbour. On the front porch is our very own 'Oggi Cafe and Restaurant' serving delicious pastries and food. All guest rooms have been refitted with a modern fresh design and are luxuriously equipped with air conditioning, free WIFI, LED TV, fine fabric black-out curtains, orthopaedic mattresses, wooden parquet flooring, and quality furnishing and furniture throughout: truly exceptional. The superior rooms are equipped with a sofa divan, coffee table, tea coffee making facilities, fridge. ... more less
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- Also Known As:
- Marina Hotel Sliema
- Sliema Marina Hotel Malta