If you want to feel that you are genuinely being well looked after then give the Victoria a try. Charles Portelli takes the service issue very personally and he looked after our group in a very friendly, professional manner right from the first contact when booking last year. The rest of the staff follow his example. We were using this as a base for family and friends for a wedding.
The hotel shares its spa and pool facilities with its 5 star sister next door. These facilities and reception are excellent but some areas now need some reinvestment. Our junior suite at a low level was dark without views and the fabric was tired including the bathroom and towels. A similar room at a high level was excellent by comparison because of the light and view.
Breakfast and dinner were all buffet style and some might find this tedious. However they were good value with variation each evening. There was also flexibility to take lunch rather than dinner then visit one of the good range of restaurants in the area.
The position is very good as it allows easy access to the Sliema facilities and St Julians Bay area.
One thing did take us by surprise when we were asked to pay for our accommodation on arrival rather than at the end of our stay.
Overall well done Charles and your team.
- Official Description (provided by the hotel):
- The Victoria Hotel revels in comfort and charm with the loyal staff’s help embracing a harmonious feeling of the homelike environment. Elegant Rooms, Luxury Spa Facilities and multi-purpose Conference Halls with free Wi-Fi and underground parking facilities for your ultimate convenience. ... more less
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- Also Known As:
- Victoria Hotel Sliema
- Victoria Hotel Malta
- The Victoria Hotel Malta/Sliema