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“Great Value” 4 of 5 bubbles
Review of Carlton Hotel

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Carlton Hotel
Ranked #14 of 29 Hotels in Sliema
Somerset
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Value”
4 of 5 bubbles Reviewed August 9, 2012

Spent a week here at the end of July. Perfect position overlooking the bay at Sliema. It's a bit of a balance as if you want a room with a balcony & a seaview you have to accept the traffic noise from the street below. We were on the 4th floor and it was quite noticable. The 'problem' seems to be caused by the fact that there are traffic lights just to the left of the hotel so with the number of buses there are pulling away in 1st gear. It didn't detract too much from the stay and maybe I'm being a bit picky. The hotel itself is very clean, the staff are very friendly and helpful and the breakfasts are better than many hotels at this price. The breakfast consists of the usual choice between hot & cold. The hot selection includes bacon, sausage, scramble eggs & baked beans. The cold menu has 3 types of cereal including a good seedy meusli with loads of breads and cakes. Only thing missing was fresh fruit. There is a mini-market just round the corner so we bought our own.
The room was fine as was the bathroom. There is a sundeck with a small pool on the roof that we didn't bother with. The hotel's position is very good as walking either way you soon hit good cafes & restaurants.
All in all this was a great hotel for the money and one we would cetainly use again if we go back to Malta.

Room Tip: Ask for a room on the upper floors (only 6)
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bargain-HunterSom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
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Europe
Level Contributor
105 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
1 of 5 bubbles Reviewed July 28, 2012

I have never ever been treated so cheap (or expensive) as this hotel did.


Firstly I would like to mention that I have been staying in hotels, motels, camping sites, etc. (very cheap ones and extremely expensive ones) on 4 continents, and I have NEVER EVER been treated the way this hotel did (especially in EU) !!!!


Lets start from beginning..........
We have booked this ..... hotel as there were even worst reviews for the other hotels in the area for the price (family room eur113 night, double eur90 night).

Everything was Ok up to our arrival when front desk guy said that we have to move to another hotel (St. Julian's Bay Hotel) owned by the same company. After reading reviews about the hotel (Carlton Malta) it was not surprise for us.
When asking for explanation about the move the guy uncertainly said something about "unexpected" construction works on the floor.
So they moved us to "St. Julian's Bay Hotel" - the worst shelter on the world for the price!!!!

I Think 100 times before booking Carlton Malta to avoid greatest disappointment on your stay at such a beautiful place - Malta.



Family travelers - never book this company again!!!!

Travelers - never book this company again!!!!

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank BoWu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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cathathowells@yahoo.com
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed July 27, 2012

The view from our 5th floor balcony was amazing and we loved its central location. Otherwise our bedroom and balcony were tiny, with a ridiculously huge bathroom and a leaky shower curtain. There was nowhere to put our toiletries and very little room in the bedroom for belongings. We had only one pillow and one towel each. However, aircon and security box were free.

Excellent breakfast in a bright room on the top floor with amazing views. The rooftop pool was small with no shade or parasols available. There is no lounge or bar in the hotel, but you can use the internet for a small charge.

There are buses up and down the coast from outside (bus stop “Exiles”) and we even travelled to the airport by bus. Please buy a day bus pass (week pass 12E) as it is far better value. You may need to go via Valletta for some destinations. Peppes across the road with its amazing cakes and views excellent as always. The little rocky beach area just outside the hotel was nice. It is always such a joy to walk along the Sliema "prom".

Any questions, give us a shout. Cath & Kev

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cathhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 22, 2012

We stayed at this hotel in July 2012. We had room on the 4th room with sea view! Was great!! Every morning you wake up with a nice sea view. The rooms had double glazed windows wich made it quite. Rooms were neat and tidy. Breakfast was good too, served on the 6th floor with nice views too. Reception staff are polite and helpfull, especially Natala/natasha, which made our stay even better. Next door restaurant had nice pasta and pizza too!
As hotel located in between St Juliens and Sliema, you can walk to both sides easily!

Room Tip: I would sugest room with a sea view.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Vitaust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sorrento, Italy
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed July 17, 2012

the hotel is on the Sliema waterfront, within walking distance from St. Julien and lots of restaurants and bars. It also has a very nice sea view and nearby the bus stop. The rooms are small, with a small balcony, the breakfast was poor. You only get one towel per person and if you want to use the safe and the tv you must leave a €10 deposit. The hotel is fairly clean and the staff is nice. It is also very cheap, I guess you get what you pay for. In the end, I would not stay here again, unless I get a very cheap rate.

Room Tip: get a sea view
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AnarKhaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed July 15, 2012

We booked two short stays here in the middle of the Maltese Summer, which were separated by a week elsewhere.

The first few days was reasonable. The hotel is well located, and that's it's strong point. The rooms are basic - you get a bed and a bathroom. Anything else is charged as an extra. It's relatively expensive compared to hotels of similar standard because of its location to St. Julians and Paceville. It's reasonably clean, although the rooms, furnishings, and fittings are quite old.

Sea view rooms are well worth the small premium.

Consequently, this hotel is also popular with students and backpackers, who tend to be travellers out to have a party and bring their noise with them. You're a little insulated on the upper floors of the building, but not by much.

Front desk staff were highly variable - there were some downright rude staff, and one great and very helpful one.

Given it's popularity, I suspect what the hotel does is that it overbooks its rooms, and the people whom they make the least profit from are relocated to spare unsold rooms elsewhere.

This happened to several other travellers whilst we had our first stay there. Upon leaving, we checked to make sure our second booking for the following week (which we had made in January) was still active - which it was. When we arrived, we were greeted with "There is a problem with your room..." and an offer to relocate us elsewhere.

When we initially refused, we were offered a lower grade room, with no refund or compensation. The duty manager continued to try to persuade us to take another room, with inducements like "it's a four star hotel, with a swimming pool and breakfast."

I contacted a few other local hotels, and the problem with the European summer is that there were no rooms available in similarly located hotels.

Given no choice, we indicated that we would see what the hotel they were offering was like. The duty manager "called a taxi," which, after waiting half an hour, turned out to be a private vehicle driven by a man who did not speak any English - thankfully my partner spoke Maltese.

The replacement hotel I will review separately, but the issues we had were that it was nowhere near as well located, and the only rooms they had left smelled of cigarette smoke. We were left with no choice but to accept what we were given.

Frankly, the service offered by this hotel is atrocious, and you may well end up being stranded without a room. We lost two hours of time which threw out our plans for the afternoon and evening.

Our advice is to avoid it if being relocated to another hotel is a problem.

Room Tip: Avoid in peak season if you don't want to waste time being relocated elsewhere.
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank nerdag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed July 12, 2012

As other many turists wrote above,me, myself i had the same experience.Instead check in,they sent me to St'Julians hotel,much inferior,more for students hotel,even if i made the rezervation with 3 moth before.only good point of this hotel is the receptionist.he was calm and even he came with me to the reception of the St Julians hotel for be sure that i got the room.

Stayed May 2012, traveled solo
Helpful?
4 Thank carmen_jkn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel

Property: Carlton Hotel
Address: 261 Tower Road, Sliema, Island of Malta SLM 1600, Malta
Location: Malta > Island of Malta > Sliema
Amenities:
Beach Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#2 Best Value Hotel in Sliema
#6 On the Beach Hotel in Sliema
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlton Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Carlton Hotel in Sliema Malta is a newly refurbished modern value boutique hotel, situated on the popular Tower Road seafront promenade of Sliema. The hotel houses 47 luxury modern, yet elegant, rooms with private bathroom or shower, each finished to high standard. All rooms are furnished in a stylish wenge wood finish, and features include either one double bed or two twin beds, 24" LED TV with satellite, individually controlled air-conditioning, supreme quality orthopaedic mattresses, black out curtains, free WIFI, and an in-room safe. The seafront balcony room have a balcony overlooking majestic open sea views. To compliment this hotel is a lovely swimming pool and sunbathing deck on the top level as well as breakfast room situated on the 7th floor both of which with beautiful sea view. Breakfast is of un upgraded continental buffet type and includes a selection of breads, cereals, hams, cheeses, tea, coffee etc. ... more   less 
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Also Known As:
Carlton Hotel Malta/Sliema

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