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“Brilliant location, not a luxury apartment”
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Sliema front view from apartment roof terrace
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Sliema front view from apartment roof terrace
Jacuzzi Spa in soft blue coloured lighting Snooker Table
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Very good
20 reviews
Sliema front view from apartment roof terrace
Jacuzzi Spa in soft blue coloured lighting
Snooker Table
1.75m Jacuzzi spa
Dining Table with Snooker Table, Bar, and Bedrooms in background
Dining Area With Lounge In Background
Kitchen Living Area
Sliema creek view from apartment roof terrace
TV, kitchen and snooker table
.... never a dull moment, Gold helps your imagination run wild
From Kitchen overlooking Pool Table and entrance to Main and Spare Bedroom Doors - bathroom left
Kitchen as seen from Snooker Area, Rotating TV, Spare Bathroom on right
Lounge Area & Jacuzzi Spa Alcove
Main Bedroom
Main Bedroom as seen from walk-in closet area
Spare Bathroom
Walk in wardrobe before entering Ensuite in Main Bedroom
Sun-drenched Balcony, for breakfast and great seaviews (and beyond)
Main Bathroom Ensuite - Zebra Motif - Sink & Entrance
Ensuite Toilet, Washing Machine, Tumble Drier, Shower Entrance
Main Bedroom Ensuite Shower
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Overview
Condo/Apartment -
2 Bedrooms, 3 Bathrooms, Sleeps 8
Sliema, Island of Malta

Reviews from our community

Very good - based on 20 reviews
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Reviews from our community

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DouglasMa...
douglas
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“As said before,"Brilliant location,Not a luxury apartment"”
Reviewed December 13, 2017 for a stay in November 2017

I agree completely with the previous reviewer but personally found it worse than she said.
The good point,as said, is the apartment's position with proximity to the ferries and bus services.In my opinion THAT is about all that is good.
In no particular order the following problems and drawbacks are:
The AGED oven,"have you ever seen a RUSTY gas oven before?I had not" is fed by bottled gas kept in cylinders on the balcony,however the cylinder was not checked prior to hand over and so my first dinner was delayed for some time whilst the owners son arrived and checked whether the oven was broken before realising a lack of gas. The "welcome folder" is way out of date and also incorrect,according to it the bin and recycling lorries arrive at 9am and not to put out the bags until 8am.In fact both arrive at between 05.30 and 06.00 EVERY morning and so don't expect a lyin in the mornings.The folder also says to use the Jacuzzi turn on the immersion heater for 2 hours prior to use.The first time I did this the Jacuzzi took 40 minutes to fill and then was cold.The second time I tried (heating for 3 hours) the water was only slightly warm.Both times one of the jets made a most peculiar noise. The electrical fittings are dubious as one day I was without electricity, for most of the day, as the wiring connection was loose in the main fuse box on the ground floor and another day the switch for the immersion heater would not turn off and overheated alarmingly.The bedrooms, at the back of the apartment, back only onto air shafts and somewhere in the shafts is a loose window frame or similar so that when there is a wind the loud banging makes sleep impossible.TV reception is very poor,some channels freeze all the time others turn on and off.This is possibly due to the builders working on this block and the one next door (part of the same structure but with different entrances etc) moving the dish aerial.The builders transport the rubble from both buildings down to the ground floor of this apartment building via the passenger lift and leave it in the front hall.There was rubble there for the entire 4 weeks I was there.I had less trouble with the security gate lock than a previous reviewer as the builders frequently left the gate wedged open which made it easier to enter the building having been out but,of course,failed in providing security for the block. I kept my landlord informed of my complaints and worried and was told that "the Association" was told. It served no purpose as I found out towards the end that this building work had been going on for some time.Naturally I had not been informed before booking as possibly it was considered more important to get the rent in than to have a happy customer.
To sum up,both the apartment and the the block have seen better days and need refurbishment and until that happens I would suggest prospective renters consider the many other apartments in Sliema as well.

Date of stay: November 2017
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 18, 2017
We are sorry to read such a bad review for an apartment which is definitely a lot better than described by this guest, and perhaps even more hurtful is the fact that I attend to this guest's daily phone calls, sms messages, voicemails, etc. with total respect and prompt attention. Neither I nor Gold may be perfect but the review is a total distortion of the truth and that disappoints me.

For any reader to go through this review would make him/her think that we totally neglected the guest's questions or concerns and that the apartment itself was falling apart. For the sake of this guest's memory, he would do well to read that the previous guests, to which he makes reference to in his opening remarks, which clearly indicated that the apartment was clean, without noise at night, having comfortable beds, and that they would come and stay again, so I would caution this guest to see on which bandwagon he wishes to jump on.

The guest, a retired man, travelled on his own, and knowing that he would be more demanding, always found a good ear to listen to his daily summons, some of which were ridiculous in nature but he was always treated with dignity and respect.

The oven that the guest mentions is only 7 years old and is not rusty and so I beg to differ on this issue and on other comments made by him as well. The apartment is used week in week out, and our guests often make use of this appliance with no one ever having mentioned this fact before. I appreciate all comments but they have to be fair and truthful, and you sir, have not.

The guest stayed with us for almost a month but it seems that for this guest no accidents should happen, to put it lightly. The fuse to the main bathroom geyser failed one day and this is something that only an electrician can replace, and one was called upon to quickly rectify the problem. Having an excellent service does not necessarily mean that nothing should go wrong, because, in the real world, things do break down, but instead that one acts on these promptly and efficiently which, until the receipt of your review, you seemed to appreciate. Please allow me to remind the guest on the many times he called to thank me for the extra work I arranged on his behalf, but these he decided to ignore and instead base his review on exaggerations and half-truths.

The guest was provided with free transport on arrival and a very generous complimentary food pack, something he purposely left out from his review. He was also provided with a welcome tour of the apartment and how this works, where it was also indicated that a spare gas bottle was available for him in the balcony (since guest was staying with us for a month).

The information folder contains important telephone numbers, places of interest, tours and excursions, car hire information, a detailed description of how everything in the apartment works, and also a local council listing on when rubbish is collected. The guest also takes umbrage at the fact that the rubbish is collected at a different time than that listed in the information book, as if I can advise the guests to take it out at a different time and risk getting cautioned or fined. In truthfulness, I do not really believe that garbage is collected at 05:30 am because the whole street would be up in arms, and yet, you sir, decided to fabricate another one of your stories to try to justify your review.

I am surprised that it is only now that the guest is mentioning the functioning of the jacuzzi, because this works just fine. All our other guests, before and after this guest's stay, use this and no one has ever complained that it did not work properly. Had the guest made reference to the information book (the one he said was outdated) he would have realized that the jacuzzi has its own heater and once this is set in operation, the water is heated automatically in case it gets cold.

The apartment is equipped with a modern TV with the best TV package on the island; had the reception been poor, all he would have needed was to inform us and a telephone call to the service provider would have solved the problem - this was certainly not caused by builders or the moving of the dish antenna as we are supplied by cable and not dish (another wrong fact by this guest).

There had been some painting and plastering work on the other (hidden) side of the block, but this in no way impinged on the view from the apartment's balcony. Although the workers did use the lift or stairs to remove some of the rubble, the stairs and entrance ways were kept clear and tidy but the guest has decided to continually look for the needle in the haystack rather than being fair in his comments.

Of course, this guest 'kept' me informed about EVERYTHING that was going on, not only in the apartment, or the block, but also in the street, the neighbours, etc. Please allow me to just mention two items which currently come to mind, although there were so much more. You had once called me to tell me that the neighbours did not have electricity, well knowing that this was not something I could fix, and on another occasion you insisted on being supplied with a clothes rack for your wet clothes, and although I had informed you that there was already one there, you insisted there was not, and then only to find out, after having supplied you with a new one, that you did have one which you said you thought was a deckchair.

I ask the guest why he did not request to be relocated or even get his money back had the apartment been so bad as described by him? The comfort of our guests is of utmost importance, and regrettably, over the years, one does lose a guest here and there because of certain preferences - we certainly make no imposition on anyone to stay with us if they feel uncomfortable. Your daily calls to me were not of a worried man, but of a person who seemed to have deliberately and meticulously calculated these to eventually cause harm to people who were good to you, because you know that I was always there for you, no matter whatever subject you wanted to speak about. I feel sorry for the guest for having stayed in an apartment which he didn't like and for a service which he never bothered to acknowledge, but at the same time suffered and stayed on. A holiday is there to enjoy, and if this guest did not enjoy staying here, he would have done well to take his own advice and look elsewhere.

At this time of the year, people are writing Xmas cards or sending email greetings and not writing reviews without a simple acknowledgement of the time I gave him. Two words come to mind at this moment in time, and I restrain myself from being untoward, but spiteful and humbug befit such a sad reviewer.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia62...
uk
Level 5 Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Brilliant location, not a luxury apartment”
Reviewed September 24, 2017 for a stay in September 2017

Firstly I have read previous reviews for this apartment, from Ireland and England and unless the contributors have seriously bad grammar, I would hesitate to believe they were actually native English speakers. So this is an honest and truthful review from a UK resident. We booked this through Home Away. My friend had agreed for us to be met at airport and detailed instructions for where we should meet the driver were given. The driver was not at said place but was close by and we eventually saw the sign in the rear window with my friend's name. The car was not what we had expected and the boot was full of stuff, so only one middle-sized bag and one small bag could go there, the other placed on front seat. The inside of the car was also dirty. On arrival at apartment we were quickly given the tour and the electricity meter reading taken. This whole process felt rushed. The apartment was clean, but tired. "Leather" flaking off dining chairs. Neither of us felt we could sit on the sofas. The tv was at a rather precarious angle although it did swivel so it could be viewed from living area or kitchen/dining area. The view from the balcony was good (temporarily impaired by a rather large crane) and we enjoyed people watching on the street below. One of the patio chairs was broken and stuck together with duct tape, but when we told the owners of this both chairs were replaced the next day. The same could not be said of the door handle to the twin room, which on first touching fell off and as such the door could not be closed tightly and a bag had to be placed behind it at night to stop it swinging open. We told the owners of this but they failed to get a screwdriver and fix it in all 10 days we stayed there. There is a real need to replace the lock on the gate as it took both myself and and several other residents/employees who also "worked" in the residential building(it was Monsoon employees, nothing sinister) maybe 5 mins to find the sweet spot for the lock to click open. The towels were well used and only one tea-towel was provided for kitchen. There were no cleaning supplies so we had to buy bleach to clean the toilets. The heading on this says there are 3 bathrooms but there are only 2!!! The jacuzzi bath randomly placed in the living room is unnecessary and the money spent on this should've been spent on decent furniture and upkeep of the place. We were given 14 units of electricity per day in our booking and we went over by 40 units. We did not use the A/C in the living area, or the tumble dryer or the jacuzzi bath. We only had lights on at dining table and in bathrooms when being used, the washing machine twice and A/C in bedrooms while we slept so the owners need to assess the allocation of electricity included. The welcome folder was disgustingly filthy and totally out of date.The good points on this place are the location, which is just across the road from the hop on-hop off tourist buses, the Malta bus and the ferry to Valetta. There are also many cafes, restaurants and take-aways practically on the doorstep.Supermarket and other shopping are all within a 10 minute walk. The beds were really comfortable and there was decent WIFI. Sliema is, in my opinion, a great place to stay on Malta, being only a 10 minute ferry ride from Valetta and cruises to Comino and Gozo on doorstep.There is also a roped off swimming area. There was no noise late at night, the bedrooms being to the rear of apartment.To sum it up, would I stay again? Yes. Would I recommend it to a friend? Depends on their expectation. It is not luxury, but clean and basic with comfortable beds, in a great location.A little tip...buy a Tallinja card for €15 for 12 trips which can be shared for passengers. Also a trip includes the transfer through Valetta to final destination.

Date of stay: September 2017
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 18, 2017
It is with regret to have read a review which highlights our shortcomings, but sometimes the best laid plans can also go astray, but please allow me to answer the review in the order it was made.

We had offered free transport to these guests and although we had provided directions on where to meet, our small minibus decided to break down and so our son was quick to run the errand to collect the guests from the airport rather than leave them waiting on no one. We do not have a fixed parking space and so I see nothing wrong in not being at the designated place but just a few parking spaces away. Unfortunately our kind gesture to collect the guests from the airport backfired and so we have now decided NOT to offer this service any longer but to assign the same to more specialized transport at a charge.

We do take all comments from our guests seriously as it is our priority to ensure that these are comfortable and content with the service and the apartment provided. As indicated by the guests, a broken plastic chair (unbeknown to us) was quickly replace with a new one.

We were sorry to hear from the guests on their day of departure that they had some issues with the apartment, and so decided not to charge them for the extra electricity used. As the guests indicated, these were supplied with 14 kwph units per day and no one ever exceeds this amount unless you run the air conditioners without much care or regard. We wish to assure these guests, and other future guests, that most other apartments charge for every single electricity unit used.

The apartment is well described in the various websites and so it should have come as no surprise to our guests to find the jacuzzi in the specifically designed alcove next to the lounge area.

We have taken account of the guests comments and the apartment has been upgraded. As Gold is a very popular place, maintenance is carried out occasionally to ensure that standards are maintained, but sometimes having back-to-back guests can limit our ability to attend to certain issues which require a specialist's attention and not ours.

We wish to thank the guests for having stayed with us and also, despite their adverse comments on some issues, to state that the apartment was clean, having comfortable beds, quiet at night, also adding that they would stay here again, and for providing their experience with a 4-star rating.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HappyReap...
Ireland
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“All you need.”
Reviewed April 13, 2017 for a stay in April 2017

The location of 'Gold Apt' is excellent. It's in the middle of everything you need. Nearby there are fast food 'take aways" and hight class restaurants. The supermarket is minutes away and there are some late night grocery shops just up the street. For shoppers there are many big name stores within walking range.
Busses to and from everywhere inc. airport are available just across the street. And the ferry to Valetta is n the prom also just across the street. The Apt. is well appointed (large TV, DVD player, washer/dryer and AC) and has an elevator to help when you dined well and don't feel like taking the stairs. The proprietors are easily available to solve any problem you may have. I actually can't think of any adverse comment to make about Gold Apt except that the couch is hard and could use a bit of extra padding. Highly recommended, and we hope to stay there again if possible.

Date of stay: April 2017
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John N
Aylesford, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Apartment and Location”
Reviewed April 8, 2016 for a stay in December 2015

Once again we spent our Christmas and New Year in Malta nd this time in the Gold Apartment. As in previous years the owners, Paul and Josanne, made sure we had a great stay as we have stayed previously in two of their other apartments and they welcomed us back.

The apartment has evrthing needed for a great stay whether short or long and in our case almost three weeks. Central to all amenities in Sliema and central for all transport options around the island; bus stops, and ferry to Valletta. there is even a large supermarket within easy walking distance and plenty of good restaurants.

Although located centrally in Sliema and close to restaurants etc., we found no problem with any disturbance or noise and a quiet night in could be had with adequate facilities in the apartment for self catering.

Once again thanks to Paul and Josanne for an excellent stay and an excellent apartment, we will be back!

Date of stay: December 2015
How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Excellent big apartment with central location
Liked least: Nothing to dislike
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloudy036
Fife, United Kingdom
Level 6 Contributor
194 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Great base to explore Malta”
Reviewed October 7, 2015 for a stay in September 2015

We spent a week at Gold. It has an excellent location, ideal for eating out,buses, boats and for shopping. The communication before we arrived was excellent with Paul and when we arrived we were made so welcome. We were given milk, bread, cheese ham and wine to get us started. The taxi was waiting as promised at the airport.
The apartment is large and was clean. Full equipped with everything that was needed, we didn't eat in, so didn't use the facilities.
If I'm honest I wouldn't say it was luxury. The towels were were well used, the jacuzzi switches didn't work so it had to be switched off at the wall, there was lamp shades missing, the grouting tin the shower was grubby. The pool table had a rip in the material.
We had the smaller room and tried to put the beds together, but we couldn't open the door fully so just put the beds back. The chairs around the dinning table we're he material had been picket at and looked tired.
When we arrived the sink in the bath room would not drain, but when we contacted Paul it was dealt with on the day. We had issues with the keys and again Paul got copies, only they didn't work, but again Paul did replace them.
I understand being on an island that replacing things must be difficult and takes time to get things sorted.
Malta was lovely, the local bus service is excellent for exploring the island, we got a weekly ticket.
I would recommend the flat, but would change the wording on luxury.

Date of stay: September 2015
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 31, 2015
We wish to thank these guests for having stayed with us and also for acknowledging Gold?s prime location, not only for commuting but also for eating out, entertaining, and shopping. We always make it a point to treat our guests with the highest regard to make sure that they feel that they are in a home away from home. as the guests rightly noted, we also collected them on their arrival from the airport, and then to find a complimentary food pack waiting for them. As is customary with all our arrivals, we provide them with a quick tour of the apartment and how everything works. During this time, we did inform the guests that one of our previous guests had broken a shade on a lamp and also minimally damaged the snooker table. As we, and neither shops, keep replacements of such items, these have to be ordered and booked and until the time of the guests' arrival, these were still pending, but are due to be replaced in the shortest time possible, on arrival in Malta. The guests also made a request for another set of keys, and acted on this almost instantly by supplying them with another two sets as one of these (just cut at the ironmonger) seemed to be faulty.

The guests also note that communication was excellent, and the fact that we attended to their requests for extra keys and sink drain problem with promptness further ascertains our high regard towards all our guests. Had we been informed, both before or even during these guests' stay that they had wished to put the 2 single beds together, we would have done it for them, in a different way than they attempted to, thus allowing them more freedom and easy door access. Unless we are informed about guests' sleeping preferences, we make it a point not to ask, as a similar case in the past caused embarrassment. We regret to disagree with the guests' remark that the jacuzzi buttons do not work. The buttons are depressed in their sockets specifically to avoid children playing with these, and so we always point out to our guests that the jacuzzi can also be switched on from another location. The jacuzzi has been used by other guests both before and after these guests? stay, and we assure you that this works fine. We did notice a small tear in one of the legs of the chairs, but you can hardly call these tired; I can also assure these guests and all future guests that we have a strict laundry policy to replace any sheets or towels which are not appropriate; again, had we been informed that these guests had issues with the towels, we would have certainly looked into the matter.

Despite the 'ailment's mentioned by these guests, they also conclude that they would not hesitate in recommending this apartment to others. We are probably one of the very few property owners who also provide our guests with free transport on arrival, free water and electricity, wifi, cable TV, and generous complimentary food pack. In its entirety, we believe we provide an excellent deal to all our numerous guests for what is a very popular and entertaining apartment. It is not just the comfort that Gold offers it which renders it as being luxurious, but also the layout of the apartment, with a Jacuzzi in its own romantic alcove, a snooker table to keep the young and the young-at-heart entertained at all times, and a TV which rotates 180� and thus allows viewing from any part of the apartment ? these, and the service we provide are just a few of the things which make Gold stand out from the crowd, and also resulting in having been presented with a certificate of excellence by TripAdvisor.
Although short-let rentals is not the easiest job in the world, but probably one of the most demanding, we will continue to greet our guests with the same passion, determination and dedication as we have always done.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
George359
Reading, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Flat, Great Location - Exactly as Described”
Reviewed February 14, 2014 for a stay in February 2014
3
people found this review helpful

We booked this flat very early in the year and my weekly dose of sunshine was to look at the photos. When we got there I felt that I was coming home. It is exactly as advertised as opposed to photos taken from the best perspective. The location could not be better especially if you have had a long day out and just want to eat and go. Lots of cafés, restaurants, burger bars, pasta and pizza places within 2 minutes walk. I could easily live in. "Gold" and was already planning where I could put my own stuff. Liked most the little dressing room off the main bedroom. The owners are lovely and very intuitive. We will certainly return.

Date of stay: February 2014
How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 19, 2014
Thank you for the lovely review. It is always our pleasure to greet our guests in the best way possible, and glad to know that Gold lived up to expectations and perhaps always proved to be a part of a successful holiday/visit to Malta for you. It will certainly be our honour to meet you once again.
Warm regards
Paul & Josanne
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield...
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very convenient and comfortable apartment on the seafront”
Reviewed January 4, 2014 for a stay in December 2013
2
people found this review helpful

We stayed in this apartment for a week for Christmas 2013. It is very conveniently situated just about on the seafront (one building up the side street), with quick access to restaurants, bars, shops, ferries, boat trips and a great view. The apartment is well equipped and comfortable, with two shower rooms, one ensuite, good kitchen, TV, and wifi. We hired a car and managed to find somewhere to park it on the street nearby each evening, even though it was very busy in Christmas week with local people. All the booking and enquiry arrangements were very smooth and handled promptly by the owners, and it was a great bonus to be collected from the airport and taken straight to the apartment, and to have a welcome pack of milk, bread, cheese, ham, butter. When our car hire delivery fell through, they quickly arranged an alternative within an hour. Some reviewers have commented on noise in the area, but we found it to be quiet in the apartment and were not disturbed.

Date of stay: December 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 6, 2014
We would like to thank these guests for having stayed with us and for having written such a lovely review.

It is always our goal to make our guests feel immediately at home once they step onto the island, and having our driver waiting for you at the airport to take you straight to our apartment, plus a welcome food pack, is often a good start to customer satisfaction and knowing that there is someone there should you ever need attention. Trying to give that little bit extra doesn't cost much, and we probably realize that we are one of the few property owners who deliver such a service, but it certainly helps make our guests' entry that much smoother and hassle-free. It is always gratifying to know that guests appreciate our service and for this we thank you, and also for having noted it in your review.

Should you ever decide to return to Malta it will again be our pleasure to greet you with the same enthusiasm.

Warm regards

Josanne x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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