I stayed at the Diplomat for almost 4 weeks after a cancer treatment, and already before my stay I was exceptional happy with the fast responses, the girl Grazielle in the sales department, seems like she were replying/working around the clock.
The hotel is old, and worned, but the friendly faces in the reception makes up for it. Plus the location is very good.
The room was a ok size, and like the rest of the hotel old, but it worked splendid for me. There is mostly older people on the hotel, what was fine for me, because that gave me the gym more or less for myself. The gym was ok, and a fine size for me:)
The breakfast buffet again was good. Nothing stunning, but better than most hotel to that price, and the waiters there, really work fast but still manage to smile and be very friendly. After almost 4 weeks, I enjoyed to get the "hallo sweetie" from the nice smiley black-haired female waiter.
The big minus is the cafe to the diplomat, there could be so great, and were probably the worst service I have had in my 6 years in Malta. One of the waiters was sneak smoking in the fire stairs what I find extremely disgusting, and when he was around he spend more time talking with the ladies, then service the 3-6 people there was in the cafe. The other one, twice found it more important to finish the tv he was watching than servicing us. With the location of this cafe, it could really be a cool place to be, now instead is almost a joke. It annoys be alittle, because all the other people at the hotel, is smiley, fast and efficient, and then is dragged down.
The wifi, there is free only works some places, what was a bit annoying, so maybe routers on each floor?:)
Personally I think the hotel is more like a 3 star than a 4 star, but the price was so good, and very good value for money - as long as one don't use the cafe.
- Official Description (provided by the hotel):
- The Diplomat Hotel is situated on Tower Road prestigious seaside promenade in the heart of Sliema, well known for its extensive range of activities. The main bus route to Valletta, the capital city, Paceville/St.Julian's etc runs outside the hotel.In front of The Diplomat Hotel, just below the promenade, a pleasant rocky beach is ideal for sun bathing, swimming and practising water sports. A sandy beach is within walking distance.Theme bars and restaurants, shopping malls, designers boutiques and the Dragonara Casino are available nearby. The rooms have FREE Wi-Fi, satellite TV, air conditioning and a tea/coffee making facilities. Rooms full or lateral sea views. Room Service is available from 0630 till 0130The Hotel has recently undertaken refurbishment of the majority of the hotel rooms and bathrooms, lifts and reception/lobby. ... more less
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- Also Known As:
- Diplomat Hotel Malta Sliema