We visited this lovely hotel for a 2nd time with our 2 toddlers, staying Friday to Sunday. Having loved our first stay, unfortunately our experience this time was not quite so good. The hotel itself is lovely, modern, clean and in wonderful surroundings. Staff were very friendly, especially Graeme on the reception desk. We had a family room, that was adequate in size but was in need of severe refurbishment ie. bathroom floor sinking in one part, window was partly off hinges(so unopenable) and very mouldy. We never had dinner in hotel this time as the kids menu wasn't very appropriate for a 1yo and a 3yo, but onour last visit the food was lovely and reasonably priced. Breakfast was buffet style and quality and quantity were impressive. What really spoiled our mini break was the situation of our room (116). The rooms surrounding us were filled with guests from a wedding party, and on the Friday the next room decided to play music at annoyingly loud levels at 1am. We phoned reception and they gladly sent someone to investigate, and the music stopped within 30mins. On the Saturday we found out that our room was right above the function suite, and therefore music was blaring till midnight. So both nights our kids hardly slept and due to lack of sleep they were feeling really ill the last few days as they catch up on what they lost. I find it inappropriate to have a family room above a function suite, and a member of staff remarked that they found it crazy we had been put in this room, considering the wedding party were all here and the location. Therefore, we regrettably will not be likely to return to what can be a wonderful place.
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- Also Known As:
- Barony Castle Hotel Eddleston
- Barony Castle Hotel Peebles
- Barony Castle Peebles
- Mercure Peebles Barony Castle Hotel Eddleston, Scotland