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“Quiet location reasonable rooms”

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Holiday Inn Express Canterbury
Adelaide, Australia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Quiet location reasonable rooms”
Reviewed April 29, 2012 via mobile

We had a two night stay visiting family. After a mix up with the room card we got in to a neat tidy room. The hotel was busy the first night with a bus load of French students in the hotel. The kids were sneaking up and down the hall to each others rooms all night and then the teachers were knocking on their bedroom doors at 6am to get them up so we didn't get much sleep. The breakfast buffet was warm and a good start to the day. The second night was much better with the bus load gone and we slept like babies. Overall not a bad hotel, the front desk staff were not overly friendly but the kitchen staff were lovely.

Stayed March 2012
Helpful?
Thank jfs_moose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, May 1, 2012
Dear Guest,
Thank you for your comments posted to tripadvisor about your recent stay at holidayinn Express Canterbury.
We look forward to welcoming you back.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rayleigh, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 29, 2012

We booked this hotel, quite simply because of the price. We got a great deal including breakfast, which was advertised as continental but also served a hot menu of sausages, beans and scrambled eggs, as well as pastries, fruit, cereals etc.
The room was spotless, powerful shower and a sofa bed in the room too.
The hotel has an agreement with a local taxi company to charge hotel guests a flat rate of £10 in/out of Canterbury which was great for our night out in Canterbury.
Would highly recommend.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, May 1, 2012
Dear Guest,

Thank you for your comments posted to tripadvisor about your receint stay at holiday Inn express Canterbury.
Look forward to welcoming you back.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burton upon Trent, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 27, 2012

The hotel was convenient base for us during our weekend trip to Canterbury. Good clean and well kept room and public areas, staff very polite and helpful, breakfast on the Sunday morning was a bit congested but Monday and Tuesday were fine.Stopped in hotel for meal on Monday evening and although the choice was limited the food was good. Only downside is the traffic noise from the A2 so ask for a room facing away from traffic.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonyuk53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, April 28, 2012
Dear Guest,

Thank you for your comments following your recent stay with us here. Your feedback is very much appreciated in order that we can improve on the service we give our guests and enhance their stay.
Look forward to welcoming you back.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rickmansworth
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 24, 2012

This was our third visit to this hotel. Very helpful staff, good evening meal in the restaurant (always left too early the next day for breakfast) and the rooms are spotless and comfortable. The design of the bathroom, using one door to be both the door from the room into the bathroom, but also doubling as the internal door to the loo, thus isolating the toilet if someone is in the shower, is a design masterpiece - brilliant use of space and very clever. More hotels should try it! Will definitely be staying here again.

Room Tip: Ask for a room at the back, away from any possible traffic noise, and with a good view of the bunnie...
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, April 26, 2012
Dear Guest,

Many thanks for your comments.They are very encouraging & will be working on the WIFI system to improve the service.
Look forward to welcoming you back.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southsea
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 23, 2012

The hotel was convenient for Canterbury (by car) although the trip from the wrong side of the dual carriage way is a bit of a trek up and around to get to the other side. Good clean and well kept room and public areas, staff very polite and helpful, food was ok. The shower in our room was great but as with many hotels, the staff need to learn how to make a bed properly, we had to remake ours each night. The only other small negative was the free Wi Fi kept dropping out.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tivvytown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, April 26, 2012
Dear Guest,

Thank you for taking time to write us about your experience at Holiday inn Express Canterbury.
I am personally following up on the feedback you have posted & have already spoken to my team.Once again we appreciate your comments & look forward to welcoming you back to Holiday inn Express Canterbury

KiBest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taunton, United Kingdom
Level Contributor
569 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed April 23, 2012

If you are to visit Canterbury this is an ideal location,being just 5 minutes from the Centre. Good room with a good restaurant. Usual breakfast,self service with powdered egg the only moan.
Staff all very helpful.

Room Tip: Ask for a room at the rear as there is road noise from the A2.
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barnwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, April 26, 2012
Dear Guest,

Thank you for your comments posted about your recent stay at Holiday Inn Express Canterbury.
Look forward to welcoming you back.

best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
halifax
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 20, 2012

We have stayed here on a few occasions as we have family in Canterbury. All the staff here are really friendly & polite. The rooms are spotless, we have always asked for a quiet room & have never been dissapointed. My daughter has enjoyed watching all the rabbits come out in the evening from our room window! Great value for money & the help yourself breakfast is included, fruit, cereals, yoghurt, croissants, juices, sausage, egg, beans & a lovely coffee machine. It was very busy when we were there & the breakfast area was a bit chaotic at times!! We would highly recommend this hotel and it's very near to the city centre which is beautiful. Unfortunately due to our kids age we have now outgrown the family rooms, it's a shame there aren't any rooms with a double & twin beds as it's too expensive to book 2 rooms. We will miss staying here, thanks to all the staff.

Room Tip: Ask if any quiet rooms are available.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fl0ssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, April 25, 2012
Dear Guest,
Thank you for sharing your thoughts following your stay with us. We are delighted that you enjoyed the experience.
Please do not hesistate to contact me if you decided to come back to Holiday Inn Express Canterbury.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Canterbury

Property: Holiday Inn Express Canterbury
Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Phone Number:
Location: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Upper Harbledown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Number of rooms: 89
Official Description (provided by the hotel):
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Hotwire, Booking.com, Priceline, Orbitz, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Holiday Inn Express Canterbury reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Holiday Inn Express Canterbury Upper Harbledown

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