Booked and paid for 3 nights with Apartment K in March 2011, through an Agent with whom I have booked on numerous occasions. The positive reviews in Trip Advisor influenced our choice.
On arrival quote from the Owner " You have picked the busiest weekend ever to visit us, (Marathon - Annual Culture Day - Conference with 3,000 delegates) I do not know if I have an apartment for you. There is a studio but it is only 2 metres wide and you can only have that for your first night then will have to move, probably out of the City."
No apoIogy given for over booking, this is common/accepted practice throughout the world apparently.
But then,after declining this option, it transpired that there was a 1 bedroom apt available for 3 nights but at a minimum cost of 33 euros extra per night. We apparently did not have any option !
Were given a lift by the Owner's Manageress to the apartment. We could have walked there more quickly. Surprise ! this apartment was actually the address listed in my confirmation email received from the booking Agent, after payment had been made.
The apartment was an average modern 1 bed ground floor flat, close to city centre. Found out on 1st morning that shower fitting head was broken and the sink drain was blocked causing flooding when sink was emptied.
In actual fact extra payment was not pursued by the Owner but that initial half an hour with him in reality spoiled what should have been a relaxing weekend. Perhaps he needed some "cash in hand" for his own weekend.
Thankfully his demeanour is not what we experienced in all other contact with Icelandic people.
I will now be very wary of booking any accommodation through what I thought was a trusted Agent.
- Official Description (provided by the hotel):
- Boutique hotel apartments for today's design conscious, value-orientated guest. You can't get anymore downtown than this - 10 meters from world-renowned shopping and party street Laugavegur. 3 value studio suites, 4 large 1 bedroom apartments. ... more less
- Reservation Options:
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- Also Known As:
- Apartment k Hotel