Arrived at 11.30am and the room wasn't ready but they kindly stored our luggage so that we could go out to explore. We went back to the hotel at 2pm and the room was available for us. We had completed the forms on arrival so it was just a case of giving us the key but check in was very quick and easy. The staff were very friendly and helpful.
Our room 314 on the 3rd floor was located on the rear of the building but we were not too bothered by this. They only have a black out blind and some early morning sun did get through on the edges but I was on holiday and it doesn't get light very early so it wasn't a problem. Might be a bit different during the 24hr sun in the summer months. We did not get to use the Northern Light wake up service because they didn't come out to play while we were here. The room was a good size compared to a lot of Icelandic hotels. The bathroom is a wet room with shower which, wasn't a problem at all as there was a squeegy supplied to dry the floor. I did find it difficult to get the water hot enough.
The bar on the 8th (top) floor has a fantastic view all around and prices are very similar to any top city destination. The staff serve you at your table (even for drinks) but are very friendly and love to have a chat about their country and how to pronounce the hotel name. I cannot comment on the food (apart from breakfast) as I did not eat here due to the limited choice of the menu. Breakfast is excellent with a choice of hot (sausage, bacon, eggs, toast and porridge) and cold foods (ham,cheese, cereal, bread, fruit, cake, etc) you would certainly not go hungry and it lasted me until dinner. There was also fruit juice, water, tea and coffee available. It is a small area and sometimes it could be difficult to get a table, especially at 9am.
My only complaint is the fire escape which is also the main stairway. I walked from the bar down to my room and the 7th and 8th floors were full of stored items in the stairwell, the rest of the floors were clear. As a Fire Risk Assessor and Fire Warden for my company I am trained to spot potential hazards. This is a very serious risk and would make exit very difficult in case of emergency. This needs to be sorted as soon as possible and I am writing to the hotel to voice my concerns.
I cannot comment on the spa as I didn't use it.
I would recommend whale watching and a trip to the Blue Lagoon. If you are going for the Northern lights go out every night you are there if they run a trip until you see them. I've been twice and still haven't seen them. Had I gone out the very first night on my first stay I would have got to view them.
All in all this is a lovely hotel, ideally located to explore Reykjavic.
Would I stay here again? Definately
Would I recommend it to a friend? Yes
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- Also Known As:
- Centerhotel Arnarhvoll Reykjavík
- Centerhotel Arnarhvoll Hotel Reykjavík