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Traveler rating
931
1,288
510
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77
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All reviews great location bread central location superior room walking distance happy hour restaurants and bars northern lights mini bar breakfast room bus stop the heart of the city reception staff blue lagoon buffet style breakfast was excellent porridge
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Reviewed August 14, 2019

BE WARNED: at check out, i asked if i needed to use the same credit card as i had used to make my reservation. i was told, "no worries". i now have been double billed. i contacted the hotel, and they claimed they couldnt tell if i had actually been billed twice. i was told i had to send copies of my credit card bill, via an unsecure email account so they could sort it out. i was Never told why the hotel couldnt from its own records determine that i had been billed twice.

Room tip: Never use a credit card to pay other than the one you used for your reservation.
Date of stay: August 2019
    • Location
    • Service
Thank Harry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2019

Great location and staff. The bar area is very nice - big with lots of chairs/tables. NIce selection of beer and spirits. Ask for the new area for better rooms.
Great selection breakfast. Highly recommended.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bigredjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2019

This is a hotel located in the centre of old town Reykjavik. Very convenient for all restaurants and bars. Good breakfast with wide choice. Bus stop only 3 or 4 minutes away as no bus is allowed into the centre of town. Taxi stand outside hotel. Can recommend for your stay in Iceland...close to the cruise ships docking area.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jlpattinson10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2019

We stayed for a few days and were happy with hotel: excellent location, friendly and professional staff, clean rooms and good breakfast. All downtown Reykjavik in 5-20 minutes on foot! I would definitely stay again.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 747mmhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2019 via mobile

We arrived mid morning from the airport. We were more than pleased to learn that our room was ready. After a long day and night of travel, we had anticipated having to wait 3 or 4 hours to get our room key. SURPRISE!!!

Nice room with comfortable bed and great pillows. Nice view of the city. Came with free WiFi and breakfast. Extras for our reservation included breakfast in bed on one morning and one free laundry service - both unexpected.

Hotel is ideally located in the city center, near many shops and restaurants. Front desk staff very helpful with suggestions and advice.

We could not be more pleased with our choice. Highly recommended. Happy trails...

Date of stay: August 2019
Trip type: Traveled as a couple
Thank JohnFabian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CH_channelmanager, Manager at Center Hotel Plaza, responded to this reviewResponded August 12, 2019

Dear JohnFabian,

Thank you very much for your kind words. We are thrilled to hear that you enjoyed your stay with us! We are happy to hear that our ideal location, facilities, services and helpfulness of our staff all had a positive impact on your stay.

Thank you again for taking the time to share your experience with us and other travellers.

We truly hope to get the chance to welcome you again in the future for another great experience.

Sincerely,
Ingibjörg Karen Sigurjónsdóttir
Hotel Manager – Centerhotel Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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