A centrally located, first-class hotel and a product of the economic boom that came and went, the 1919 holds a high property standard for the City. Rooms are well appointed, clean and modern. The restaurant is pretty good, the staff there (often non-Icelandic) I have found highly service minded and extremely attentive. The restaurant and bar are not exactly buzzing waterholes however, I would aim for another experience if I had the time and go out to one of the many bars and restaurants nearby. At the 1919, it goes to show that the software must match the hardware. An attractive property is no guarantee for a flawless customer experience. Recently I have noticed alarming ways among reception staff, who are capable of ignoring guests and leaving them abandoned in an unacceptable way for this class of hotel. This may weel be a temporary slip, but perhaps also signs of becoming too content and resting on ones' laurels. We shall se next time, if there is one.
- Official Description (provided by the hotel):
- Refurbished, classic building in the heart of Reykjavik offering accommodation in style and comfort. Hotel located next to main shopping street with restaurants and bars. Cultural attractions close by like the Parliament of Iceland, art galleries and museums. ... more less
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- Also Known As:
- Radisson Blu 1919 Hotel, Reykjavik Hotel
- Radisson Reykjavík
- Radisson Reykjavik
- Reykjavík Radisson