I was, to say the least, astonished to log on to Trip Advisor and see that the Adam Guesthouse has two five-star reviews. We arrived there after a week walking in the interior, staying in tents or communal huts. All we really wanted was a comfy bed and a clean room. A warm welcome would have been a pleasant bonus. I had booked a room at the Adam weeks before setting off for Iceland. On our arrival, no rooms were available in the main building. We were informed this in a cramped and stale smelling office. We were taken, by an exceedingly grumpy man who I believe was the owner, to an outhouse around the back of the main building and shown into what can only be described as a hovel. It was a fairly large room, with attached kitchenette and en-suite bathroom. The kitchen floor was filthy stained lino, and gave off such a general air of grime that I wouldn't have cooked there if you'd paid me. The curtains were dirty, frayed and held up with pins. There were also slatted blinds in varying states of collapse. The decor was hideous. The carpet was also dirty. The paint on the window frames was peeling and the windows hadn't been cleaned in months if not longer. The entire room reeked of stale cigarettes. The bed was, to be fair, perfectly comfortable, but the overall effect of this room was to induce deep depression. (For the sake of completness, the bathroom was also okay - it was wet-room style, which was a little impractical as the floor around the toilet would be soaked when you had a shower, but in the grand scheme of things this barely registered). Both of us had come down with a chest infection while in the interior and, while adrenelin had kept us going on the walk, were feeling very ropey by this stage. We were in no state for an argument or, more importantly, for trecking around looking for somewhere else to stay. As we were only booked in for two nights before heading off along the south coast, we decided to tolerate the room. This Guesthouse advertises itself on the basis of its recently renovated rooms (see the photo attached to an earlier review). To use this room as overflow, without any sort of discount (and no discount could be big enough) is a total and utter disgrace. I spoke to another member of staff, who was very pleasant and said she would see if she could get us a better room the following day. Nothing ever happened. I was stupid enough (and tired and ill enough, in my own defence) to pay at the start of my stay before I saw the room. Never again. If anyone who reads this still feels like handing their money to people who will fleece tourists in this way, for goodness' sake insist on a room in the main building. This was, by a country mile, the worst hotel room I have ever stayed in, anywhere.
- Official Description (provided by the hotel):
- The Adam Hotel is located in the city center of Reykjavik, just few steps away from the city's most popular restaurants, clubs, bars and the main shopping street. The rooms have been renovated. Each room is equipped with a private or shared bathroom, television, refrigerator and a basic kitchen necessary to make your own breakfast. All rooms have free WiFi Internet connection. Downstairs we have a grocery shop that's open til late and also lobby/coffee shop, where you can enjoy a cup of your favorite brew, to have a breakfast, or just browse the internet on our free WiFi hot spot. We can provide you also with car rental service and arrange the airport transportation for you. ... more less
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