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Traveldoc
Newton, Massachusetts

Imagine IKEA as a hotel

3.0 of 5 bubblesReviewed Aug 28, 2019via mobile
This is a totally innocuous hotel. Repurposed from an old paint factory.

The rooms are tiny but workable. There is no place to sit at a table or desk. There is a clothes rack but no closet. The assumption is you will go to the common rooms on the ground floor for a place to sit or do e-mail.

Breakfast is decent but uninspired, but the coffee is good.

The service is quite good and makes up for a lot.

Location is on the docks. I faced a ship in dry dock. But it’s a 15 minute walk from the center of Reykjavik.
Date of stay: August 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare R, Public Relations Manager at Reykjavik Marina, responded to this review
Responded Sep 8, 2019
Dear Neuron18,

Thank you for staying with us and we appreciate your feedback.

Best regards
IH Guest Relations
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,994)
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Reviewed August 25, 2019

The location is perfect. You are within walking distance to everything that the city center has to offer. Being right on the marina makes this a truly unique experience. The level of service that the entire staff provided for my family and me was extraordinary. Every person working at this hotel treated us as if we were family. This was an amazing vacation to a beautiful country made even more spectacular because of the level of service in every aspect of our stay there.

The rooms are immaculate. There are lots of really unique places in the hotel where you can go an relax. The breakfast was great, although we only ate there once because of our daily tours. The café is superb.

The convenient location of this hotel really made a difference for us. It is steps from a bus stop, and a very short walk to many great restaurants, pubs and shops. When we return to Iceland, this is where we will stay. 100 %.

Date of stay: August 2019
Thank Richard S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare R, Public Relations Manager at Reykjavik Marina, responded to this reviewResponded September 7, 2019

Dear Richard S,

Thank you for staying with us and we appreciate your feedback. We hope to seeing you again soon.


Best regards
IH Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 25, 2019

Noisy. Bar closes at two. Can’t drive up to hotel so if you have slot of luggage you have to walk 1/2 block and the luggage rack you can borrow is rickety. Breakfast ok room hot. Was an old paint factory. No view as building blocks marina Wish we had stayed at blue lagoon

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank Sbhb7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 21, 2019

A very comfortable, big hotel a few steps from the city centre. We spent one night at the beginning of our trip, then came back after 10 days. The second time they upgraded us to newer and bigger rooms. Service is perfect, rooms are clean, staff is very helpful.

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank Alexsandrosss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare R, Public Relations Manager at Reykjavik Marina, responded to this reviewResponded August 23, 2019

Dear Alexsandrosss,

Thank you for staying with us, and we appreciate you for taking the time to post about your recent stay. Your compliments are truly appreciated and I will be sure to share them with the staff. I look forward to the opportunity of welcoming you back soon!

Best regards
IH Guest Relations

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 21, 2019

Known locally as "Marina," it is located at the harbor but is also very close to the city center with its myriad shops. Moreover, there are about a dozen restaurants within a five minute walk, some high end, many economical fish and chips places. So location is great. Kopar and Kasbah were two restaurants we liked. There is also "Burgerjoint" across the street. We didn't eat there but locals really seem to like it.

Secondly, service was great. One employee helped me get my boarding passes; another helped me set up my 110-230 volt converter so that I could use my CPAP. Very service-oriented and friendly staff (everyone in Iceland is friendly!).

Thirdly, breakfast is great. Usual items like bacon and eggs and potatoes, but also tuna salad, pickled herring, lots of good breads, lunch meat and cheese, and fruit. Hearty breakfast meant we really didn't need to eat lunch and that saved us a bit of money.

There is a bar called Slippbarrinn on the premises where breakfast is served. It also serves light meals and of course drinks.

Another positive feature--I could open the window next to the bed, which helped cool down the room at night.

On the other hand, I can't give it a five star because the room is very small with little space for suitcases. And it is expensive--nearly $400.00 a night, breakfast included, but hotels in high season Reykjavik are expensive.

All in all, a very positive experience at this hotel and in Iceland!

Room tip: some rooms face the harbor; ours did
Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
Thank MikefromKentucky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare R, Public Relations Manager at Reykjavik Marina, responded to this reviewResponded August 24, 2019

Dear MikefromKentucky,

Thank you for staying with us and for providing us a positive feedback. We are pleased that you enjoyed our services, location and your review is a great compliment to our staff is very much appreciated. I will make sure that they will receive your feedback. We hope to welcome you again in your next visit in Iceland.

Best regards
IH Guest Relations

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 16, 2019 via mobile

Nice hotel. Good location by the marina we had one room facing ship yard which had better view than rooms on street side. Very clean staff was friendly. Rooms little small but sufficient. Only two comments would be bathroom is very small and not much privacy with bedroom and could use better blackout shades.

Date of stay: August 2019
Trip type: Traveled with family
Thank steve g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare R, Guest Relations Manager at Reykjavik Marina, responded to this reviewResponded August 23, 2019

Dear Steve G,

Thank you for staying with us and for taking the time to share your comments following your recent stay with us. I am so pleased to learn that you enjoyed the hotel location. Your positive feedback towards our staff is very much appreciated. However, we apologize for any inconvenience you experience during your stay. We hope to welcome you again in our property.

Best regards
IH Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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