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Reviews (2,394)
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Reviewed 4 weeks ago

We were reasonably satisfied with this hotel, but the bedroom and bathroom were very small. The double bed was in an alcove, so it was a struggle to get in and out of bed! Our room overlooked the harbour area, but it was right opposite a ship repair yard - which I suppose was interesting. Free WiFi throughout the hotel. Sleeping was difficult, as the blinds were white and, in June, it never really gets dark. However, the hotel did provide eye shades.


Breakfast was comprehensive but, surprisingly, you had to go to the bar and pay extra if you would like a croissant at breakfast! At the price of staying and having breakfast there, you would have thought they could provide the croissant instead of all the other choices that were there.


Hotel is well positioned - an easy walk round the harbour to boats and to the Concert Hall (which is excellent), and to the central part of the city.


Friendly staff, but I may not stay there again.

Room Tip: Rooms overlooking harbour are quieter
  • Stayed: June 2018, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank CalellaDePalafrugell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCare R, Public Relations Manager at Icelandair Hotel Reykjavik Marina, responded to this reviewResponded 3 weeks ago

Dear CalelleDePalafrugell,

Thank you for staying with us and for sharing your review in regards to your resent visit at our property. We valued all of our guests feedback as it will give us the privilege to improve our services; or to know if we accommodate our guests in their respective individual needs. Though, we apologize for any inconvenience you experience during your stay.
In regards to your comment regarding the breakfast, the thing is the breakfast is a buffet style and unfortunately there is not croissant in the menu but we will keep in mind your recommendation.
On the other hand, we are thankful for mentioning our property location and how convenient it is to the main street in Reykjavik. Also, we thank you for complimenting our staff. Above all we hope that you are going to choose or stay with us again in your next visit in Iceland.

Best regards
IH Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The hotel was converted from an old paint factory and is right on the marina. Super cool artwork and quirky surprises like the woodman that sits next to the fireplace. Throughout the whole space is artwork, rooms and open spaces. The restaurant/bar in the lower floor was great as well. The marina was a perfect location with restaurants and shopping as well as a short walk to the downtown area. The staff was extremely helpful and nice. Even though the rooms were small they were nice and clean. We loved it and would highly recommend!

Stayed: June 2018, traveled with friends
Thank Cammas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCare R, Public Relations Manager at Icelandair Hotel Reykjavik Marina, responded to this reviewResponded 4 weeks ago

Dear Cammas F,

Thank you for staying with us and for sharing your kind review in regards to your recent visit at our property. We are thankful for the complimentary review towards our location, hotel amenities and decorations as well as towards our hotel staff. I will make sure to forward your kind words to them. Lastly, we appreciate your recommendation and we look forward to seeing you again in your next visit in Iceland.

Best regards
IH Guest Relations

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Reviewed 4 weeks ago

Our first impressions on checking into the Icelandair Marina Hotel was “Have we made a big mistake?” The answer was, possibly.

We chose this hotel based on our travel agents recommendation. It is in the marina area, within easy walking distances of the landmarks we wanted to see in the city.

It is only ten minutes walk to the concert hall, sandwiched between a busy road and a ship repair yard. It is a converted paint factory, (they are very proud of this fact). It is trendy and interestingly re-designed with modern features throughout. The quality of the decor is immense, but petite is the byword I would use for the bedrooms.

We booked a king room, but when given our room, (which you would struggle to swing a cat in,) we were told that ‘king room’ just referred to their standard.

Unfortunately we began with a room facing inland, onto the road. The traffic noise was awful. The following morning after complaining, we moved to a room facing out across the shipyard towards the water. If you want a quieter night opt for an even numbered room, (they face away from the road). The ship building work began before 8am, but at least we had a better nights sleep (apart from late night revellers slipping out of the hotel for a cigarette). Remember that in summer the sun hardly sets and the light will keep you awake, (the simple blinds on the window won’t help).

The rooms are interesting, our first had a mural above the bed of a young boy gutting a fish. As vegetarians it was rather unsettling. I am sure that Icelanders are proud of their heritage, however for a bedrooms decoration it was in strange taste.

In each room there is a safe, fridge,  WiFi and TV, but no tea or coffee making facilities. They will supply a kettle and instant coffee and teabags if you ask.

Our bathroom was small. Inside there was large sign that said, ‘Yes this bathroom is tiny! so just hang with us at the bar…’ The bathroom was designed to enter through an opaque glass door next to the bed, which slid open, but didn’t seal the bathroom. So you would have to be comfortable with whom you were sharing the room, before using the toilet.

There is free parking, however it is in a nearby disused site of rough ground a few minutes walk from the hotel. When arriving, pull up near the entrance and unload, then move your car.

The hotel staff are really friendly and helpful. The Bar and restaurant are good and there are large areas downstairs where you can meet and chat with family and friends.

If you are considering a hotel in Reykjavik because of location, consider that the city will probably only be a day or two at most of your sight seeing. Stay elsewhere in the city (there are some nice guest houses up near the church), or on the outskirts, or even outside town and drive or taxi in. The best that Iceland has to offer will be seen by driving out and about, (on the golden circle).

This is a trendy, alternative hotel that will suit some, (but certainly not all).

Room Tip: Avoid a room looking over the road, opt for a water view, because of the noise
  • Stayed: June 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank PhotoGraeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed there two weeks ago for a single night. Four people, myself, my husband and our two adult children. The room was incredibly over priced for the small amount of room we were in. There was a loft, that our son slept in, a hide a bed couch that our daughter slept in and the bed we slept in, the room was the total width of the couch and the bed. There was some room at the foot of the bed. No real place to put four backpacks and carry on bags,so we used the two chairs which left just the bed to sit on.
The bathroom was small with little counter space. The shower was cute but not very practical. The water from the shower sprayed over the bathroom floor, the rolled up towel didn't contain the water from four showers. It did, however, leave the floor very slippery.
I would agree the concierge did help us but was in no way friendly and gave us the impression we were bothering her.
One thing we did like was the late check out time. We didn't get to the hotel until almost 02:00 the check out time was 12:00. It gave us time to rest and sleep. Which was a bit difficult since we were just the sidewalk away from the street and the window was level with the sidewalk.
As far as sea view, not even close! The hotel is next to the dry dock for ships! Walk out the front door and all you see are ships on hoist being painted and worked on.
We believe the rooms are over priced and small, the view (watching people walking on the sidewalk two meters from the window) is nothing spectacular and the staff was less than personable. The hotel outside of the room was warm and interesting. The female bartender was VERY nice and VERY warm! I enjoyed our short conversation and her friendly manner.

  • Stayed: June 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCare R, Public Relations Manager at Icelandair Hotel Reykjavik Marina, responded to this reviewResponded 3 weeks ago

Dear Lisa V,

First and foremost, we thank you for staying with us and for sharing your review in regards to your recent visit at our property. We valued all of our guests feedback as it will give us the opportunity to improve our customer service. We would like to stress out that we have different room categories and of course the room sizes may vary. Therefore, we recommend our guest for future reference to book a room type suitable for their individual needs. Whilst, we apologize for any inconvenience you experience during your stay. Although, we encourage our guests to contact the reception team in order for us to do something while your staying at our property. Our goal is to accommodate our guests in the best way we can, therefore communication is very important. Lastly, we hope that you are going to guve us another chance in your next visit in Iceland.

Best regards
IH Guest Relations

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Reviewed 4 weeks ago via mobile

We enjoyed two nights here
Well designed hotel for guests
Central location, good breakfast,helpful staff and very clean
The downstairs lounges , reading places,meeting areas and cinema are there to enjoy
The funky interior design is very nice
Reminded me of the Circus Hotel in Berlin
I recommend this lovely hotel

Stayed: June 2018, traveled as a couple
Thank Rehbein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCare R, Public Relations Manager at Icelandair Hotel Reykjavik Marina, responded to this reviewResponded 4 weeks ago

Dear Rehbein,

Thank you for staying with us and for sharing your review in regards to your recent visit at our property. We are glad that you had a wonderful stay with us. We also appreciate your kind review towards our location,hotel amenities and tidiness as well as to our hotel staff. I will make sure that they will receive your comment. Above all, we thank you for your recommendation.


Best regards
IH Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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