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“Unless you're into being yelled at and kicked out, DON'T STAY HERE!”

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Travel Inn Guesthouse
Ranked #92 of 110 Reykjavik B&B and Inns
Los Angeles, CA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Unless you're into being yelled at and kicked out, DON'T STAY HERE!”
Reviewed October 20, 2010

I don't even know where to begin - the manager of this place is a complete A$$H0LE! He first started insinuating inappropriate things amongst the girl/guy ratio of our group. He then kicked us out of the kitchen at 9:30AM so he could start cleaning and then yelled at one of us for eating on the couch (finishing the meal we couldn't in the kitchen). He was overall just an unpleasant guy and kept calling us "terrible" and saying he couldn't wait till we were gone. He was our first impression of icelandic people, but we soon realized he's just miserable, everyone else was really nice. The place itself isn't bad, everything is decently clean and the rooms are decent sized. You can get private rooms (2 per room) with bathrooms either inside or just outside for a good price. But the manager of the place just ruins the whole experience!!! He literally kicked us out on the morning of our checkout...

  • Stayed October 2010, traveled with friends
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Helpful?
4 Thank koticphreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Dutch first
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English first
manchester, england
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2010

Me and my partner spent a night squirming through some of the reviews on here before deciding that we had the choice to either go ahead and book the Travel Inn Guesthouse or not have enough money to go on the excursions we knew would be expensive but once-in-a-lifetime. I'm so glad we took the tight route and booked here - granted I wouldn't recommend this as an exceptional honeymoon worthy place but, if you are wanting to travel around Iceland, it's literally over the road from the BSI coach station which will take you to the blue lagoon, Golden Circle, airport etc. (Really really recommend þórsmörk park if the trips are running.)
From the reviews on here I was expecting an experience akin to the 'Hostel' films but instead got more of a harmless 'Fawlty Towers' - the guy everyone is moaning about seemed well intentioned if not a little tactless in making sure everything is OK (our only real encounter was him banging on the door in the evening just to ask if we needed anything!).
Reykjavik is so tiny that the complaints on here that it's 'too far away from the city centre' are laughable - I recommend using a technique called walking and after five minutes you will find yourself in the middle of town.
Was fortunate enough to spend fifteen days in Iceland mainly for work, four of which were spent at the Guesthouse as a holiday - as much as I like Reykjavik the countryside is the real Iceland and you must travel as much as possible to get the most out of your trip - it is an amazing and beautiful place. The one night that I was put up in the Plaza hotel in the middle of town was nice but certainly not worth another sixty pounds a night if I was paying for it.
The Travel Inn Guesthouse is a very adequate and 'get what you pay for' place, but if it allows you to go on one more excursion, or hire a car, by being a third of the cost of anywhere else in the capital then I would certainly consider what you need from your accomodation and get out into the country. In honesty, none of this mattered to us we just took the cheapest room going to be able to see the most of this amazing country. I've dreamed of Iceland every night since I left!
Enjoy your trip!

  • Stayed September 2010, traveled on business
    • Value
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Helpful?
1 Thank cpd81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hessen
Level 5 Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 26, 2009

The only advantage of Travel Inn is that it is just in front the BSI bus station. However that also means it is almost the last building in front of the runway of Reykjavik National Airport with airplanes landing and taking off just above the buildings roof. This only might not bother you, if you have a room in the basement almost without a window.

Yes it is true: Don’t trust the manager Einar. He not only changes bookings as he wishes, but also charges you more than stated on your booking confirmation. Want to know his explanation? Here it comes: As the Icelandic króna went down since the time we made our booking (which stated the total ammount in Icelandic króna, not in USD or Euro), we had to pay more or we should leave.

Once in the evening I heard Einar and his staff discussing what to do, because they had confiremd to much bookings and – now – several times were expacting more people than they could accommodate.

Moreover, they lie as regards facilities. We booked two double rooms sharing one bathrooms. Before making the booking they confirmed that it is only us using the bathroom. However when we arrived we found out that other people also had to use our bathroom as they lived in rooms which neither have toilet nor bathroom.

Breakfast was very poor. We always had to add meat, cheese or jelly by ourself.

When we arrived we found our credit card number written – probably by Einar – in the reservation book lying on the unmanned reception desk so that everyone could read it. When we got home, we found out that, in fact, someone did misuse our credit card number during that time. Finally we got our money back from the credit card company, but it was very troublesome.

So, keep away from this guesthouse.

  • Stayed August 2009, traveled with friends
    • Value
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Helpful?
5 Thank 4U4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Wageningen
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 21, 2009

In one word: shabby. This place is not to be recommended. The only pro is that it is only a 5 minutes walk from the bus terminal, where the flybus leaves and arrives. For the rest: dirty, unfriendly staff, poor in comfort ...

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank brrrr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 28, 2009

Believe all bad comments and reviews about Travel Inn Guest House.
Don´t trust the manager Einar. He changes bookings as he wishes and doesn´t accept "argumentings".
We were shouted off of our room because we were suposed not to have a right booking, and that was not true at all, I had the mails and confirmations, but that manager doesn´t accept discussions....The car we were suposed to have (as we booked) was not available so we had to rent an old car for even a higher price than we were told by mail for the new one! Einar´s, the cool manager, answer was: That´s what it is! We had no option as it was peak season and there weren´t more available cars in all city.
Pour breakfast.
If you book there you may find yourself without room and without car.
It seems a good place as it´s just in front the BSI bus station, but nevermind, city center is just 10 minuts walking and has a lot of better and charming places.

  • Stayed August 2009, traveled as a couple
    • Value
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Helpful?
6 Thank sergiargemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vienna
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2009

Owner is rude and breaches contracts!

the only reason i stayed there because they offer a cheap rental car service for guests of the hotel. i had a confirmed booking for the rental car for about 60 Euros per day and i asked especially to stay in the travel inn not the guesthouse pavi for 2 nights.

when arriving ther was a big sign: rental cars cost 80 Euros per day and the owner wouldnt even discuss about it ona eat or die basis (well when you booked all in advance in high season there is probably no choice...)

Ok, we stayed for one night and the room was ok.

when coming back for the second night, 4 days later( i didnt had time to change the booking ) the owner suddenly told us the booking at the travel inn doesnt exist any more (he obviously crossed it out in his diary) and he told us the only possibility is guesthouse pavi (which is horrible) for a cheaper rate which wasn a cheaper rate...

well what could we do, hotel for the same night, no car, lots of luggage?
at least we managed to get an alternative to the rental car...so we didn't had to take the DALFOSS car, which is his company too...

worst hotel experience i ever had!!

STAY AWAY!

c

  • Stayed July 2009, traveled as a couple
    • Value
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Helpful?
4 Thank c3pod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new hampshire
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2009

while staying at this guesthouses i came across one of the rudest people i've ever met. this German did everything in his power to come across as an [--]. although the rooms passed as far as being clean, the guesthouse was close to town, and the price was right, when management comes from behind the desk, gets in your face and only backs down after they see you're not going to take their [--], there's something rotten in Reykjavik.

  • Stayed March 2009, traveled on business
    • Value
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Helpful?
8 Thank cleo080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travel Inn Guesthouse

Property: Travel Inn Guesthouse
Address: Soleyjargata 31 | Brautarholt 4, Reykjavik 101, Iceland
Location: Iceland > Capital Region > Reykjavik > Miõborg
Hotel Style:
Ranked #92 of 110 B&Bs / Inns in Reykjavik
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travel Inn Guesthouse 2.5*
Number of rooms: 12
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Also Known As:
Travel Inn Guesthouse Hotel

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