We stayed in this hotel as part of a package deal through icelandair (would recommend doing a package). I will break the review down into segments.
Everyone we dealth with was very personable right from the time of our arrival. We got to the hotel at around 9 am, after an 8 pm departure from Toronto, so we were very glad that our room was ready so early. All staff here and everywhere around Iceland spoke English perfectly well and 99% of the time first addressed you in English. When we arrived back at the hotel one night there was a wedding happening on the ground floor (we were on the third floor), and the bass was very loud in our room. The staff did offer to move us for the night, allowing us to leave all of our stuff where it was, but it would have been across the hotel. We weren't overly happy with that being the only option and just chose to stay in our room. Staff were very helpful with any all all questions we had.
Ammenities/rooms: We were dissapointed at the pool hours and after most days out on trips you couldn't really get down to the pool. Everything else was always clean and we never found that we were lacking anything. I believe we had the "water" room and were quite happy with it. Some people may find the rooms smallish, but if you're in Iceland you shouldn't be spending a whole lot of time sitting around in your room. I'm sure they are more than large enough for European standards. We stayed during the lead up to the Christmas season so every morning we had a little treat left on our door handle by obne of the 13 Christmas lads (look them up). The only complaint about the rooms is that every once in a while the sulphur smell came out of nowhere and could get quite strong. I suspect the radiators vent occasionally and that's where it was coming from. OH!! and be careful with the hot water, it is scalding hot right away. That goes for any hot water faucets anywhere in the country.
Restaurant: The restaurant was nice, but expensive, as most are in Iceland. We only grabbed sandwiches once, and had the breakfast buffet one morning. It is a pain that the only option for breakfast is the buffet. I didn't care for paying what translated into a $50 breakfast before heading out on our day of trips. The staff were all very nice and curteous, and the food all very good.
Location: It is on the outskirts of town, but the city bus comes almost right to front door. The hotel also gives you a bus pass that is entirely free. All you have to do is return it at the end of your stay. During our research before the trip we kept seeing that everyone complained about the public transit. I am not use to relying on transit so it is not something I am use to, but I found it very easy and useful. The location did mean that we had to resort to the hotel restaurant for breakfast on the morning that our tours started early. For being on the outskirts of town the trek in really doesn't take long at all.
All in all, we liked this hotel and only scored it the way I did due to the lack of eating options, and the noise experience from the wedding below.
- Official Description (provided by the hotel):
- Four-star Reykjavik accommodation showcasing the best of Icelandic nature. Newly-renovated Icelandair Hotel Reykjavík Natura (formerly Hotel Loftleidir) is close to the city centre, in the quiet Oskjuhlid wooded area near the sea. ... more less
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- Also Known As:
- Icelandair Hotel Reykjavík
- Hotel Loftleidir
- Icelandair Hotel Loftleidir