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Icelandair Hotel Reykjavik Natura
Ranked #36 of 54 Hotels in Reykjavik
GreenLeadersPlatinum level
Reviewed January 28, 2014

We stayed in this hotel as part of a package deal through icelandair (would recommend doing a package). I will break the review down into segments.

Service:
Everyone we dealth with was very personable right from the time of our arrival. We got to the hotel at around 9 am, after an 8 pm departure from Toronto, so we were very glad that our room was ready so early. All staff here and everywhere around Iceland spoke English perfectly well and 99% of the time first addressed you in English. When we arrived back at the hotel one night there was a wedding happening on the ground floor (we were on the third floor), and the bass was very loud in our room. The staff did offer to move us for the night, allowing us to leave all of our stuff where it was, but it would have been across the hotel. We weren't overly happy with that being the only option and just chose to stay in our room. Staff were very helpful with any all all questions we had.

Ammenities/rooms: We were dissapointed at the pool hours and after most days out on trips you couldn't really get down to the pool. Everything else was always clean and we never found that we were lacking anything. I believe we had the "water" room and were quite happy with it. Some people may find the rooms smallish, but if you're in Iceland you shouldn't be spending a whole lot of time sitting around in your room. I'm sure they are more than large enough for European standards. We stayed during the lead up to the Christmas season so every morning we had a little treat left on our door handle by obne of the 13 Christmas lads (look them up). The only complaint about the rooms is that every once in a while the sulphur smell came out of nowhere and could get quite strong. I suspect the radiators vent occasionally and that's where it was coming from. OH!! and be careful with the hot water, it is scalding hot right away. That goes for any hot water faucets anywhere in the country.

Restaurant: The restaurant was nice, but expensive, as most are in Iceland. We only grabbed sandwiches once, and had the breakfast buffet one morning. It is a pain that the only option for breakfast is the buffet. I didn't care for paying what translated into a $50 breakfast before heading out on our day of trips. The staff were all very nice and curteous, and the food all very good.

Location: It is on the outskirts of town, but the city bus comes almost right to front door. The hotel also gives you a bus pass that is entirely free. All you have to do is return it at the end of your stay. During our research before the trip we kept seeing that everyone complained about the public transit. I am not use to relying on transit so it is not something I am use to, but I found it very easy and useful. The location did mean that we had to resort to the hotel restaurant for breakfast on the morning that our tours started early. For being on the outskirts of town the trek in really doesn't take long at all.

All in all, we liked this hotel and only scored it the way I did due to the lack of eating options, and the noise experience from the wedding below.

  • Stayed: December 2013, traveled as a couple
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5  Thank Ontario_Craig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 28, 2014

It's been a few years in a row - I spend 4-5 nights here every January. The place does not really change; it is well maintained and still offers a very good base for seeing Reykjavik. It is 20 min walk from the centre, and one can always use local buses or taxis if the weather is really bad. Sleep quality is fine, breakfast is quite good even though selections are very predictable. There is always a lot of stuff at the reception, restaurant, on cleaning duties; everything looks well organized. The small fitness center is adequate for me, and the pool/sauna are rather nice for relaxation. I stay here because it's the event venue, but it should be OK for regular visits too, despite its non-central location.

  • Stayed: January 2014, traveled with friends
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1  Thank vmilman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

My husband, brother-in-law and I travelled to Iceland on January 8, 2014, leaving from an extremely frozen Toronto, Ontario. The flight was delayed at Pearson because of the cold, but eventually we took off. We went to celebrate my brother-on-law's birthday and to warm up! Bus transfer from Keflavik airport to the hotel was slick, even though we were 3 hours late arriving - pre-paid our FlyBus transfers.
Check-in at the hotel was very quick - everything was in order. Staff all speak English very fluently which is a good thing, since I only have about 3 words in Icelandic!
The hotel was really good - comfortable, European, clean, great food, service. The location allows for a quick transfer to the city airport. The hotel provides a free bus pass (for up to 4 people) and the bus stop is just across the road. We had lunch in the SATT restaurant in the hotel - the tomato sweet chili soup was very good, the bread was excellent. My husband had the Hot smoked salmon, poached egg, spinach, hollandaise sauce, sourdough bread. It took a little while for his meal to arrive, but it was beautiful to look at and very good. Local beers are also very good!
Our package included breakfast each day (except the day of arrival) and it was a full breakfast buffet - eggs, sausage, potatoes (darling little tiny spuds),meats, cheeses, cereals, Skyr (you have to try it - delicious!) Great coffee.
The rooms were smallish by North American standards, but perfectly adequate. Really comfy beds with duvets and pillows. Really, really clean. The bathroom was compact, efficient and had the best shower head I've ever used!
I would definitely recommend this hotel and would love to go back!

Room Tip: Pre-order the Flybus from the airport to your hotel - save money and time.
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  • Stayed: January 2014, traveled with friends
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2  Thank Shannonvillegreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

This was a family trip to Iceland and there were 21 of us staying at the hotel. The rooms are small only room for 2 people and very simple. The layout however makes it very comfortable and it seems more spacious than it is… (long narrow counter tops in bathroom give plenty of space for "stuff"). The water was hot and the beds simple but comfortable. The restaurant was nice and the food very good. The staff was very friendly and attentive. Unfortunatly we did not have time to check out the spa, but it looked promising. I would recommend this hotel for its convenient location, great service and good food. We enjoyed it ,and Iceland very much!

  • Stayed: January 2014, traveled with family
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2  Thank sshloss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

My boyfriend and I stayed here for Christmas. The place stank of fish on Christmas Eve as eating herring is a tradition! We didn't mind once we found out from the staff, but it may have been a good idea to have been told in advance!

We stayed in a Poets' Suite, which was a nice old fashioned styled room. It was a bit small for two people and the bathroom was standard. Access to the spa was included in the room charge, but as it was Christmas, the opening hours of the spa were so limited that we never go to go as we had tours pre-booked, so that was very disappointing as we had planned to have a swim in the pool on Christmas morning. Again, it would have been good had we been informed beforehand as the spa was one of the main reasons for choosing the hotel since it is not in central Reykjavik.

We had the Christmas Day buffet, which was tasty and interesting for us with reindeer and lamb tartare on offer, but overall we felt it was overpriced even for the occasion and the location. It was around 100euros each with no wine included. The restaurant manager/head waiter was very friendly, welcoming and funny, as was the tipsy Father Christmas who arrived half through our meal. Breakfast was a good spread with a handy "to-go" option if you had an early morning start.

We really enjoyed our stay in Iceland for Christmas and the hotel was a good option.

  • Stayed: December 2013, traveled as a couple
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Thank Taaffed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

Hotel is very comfortable, clean, and accomodating. This hotel was part of a package deal I had made and the only downside is that it's on the outskirts, nothing a free bus ride (front desk provides vouchers) or a quick taxi ride can't fix. I found the breakfast to be one of the better breakfasts I've had while travelling. The restaurant is a bit pricey and ok if you need to eat. All in all I was very pleased with the hotel.

  • Stayed: November 2013, traveled with friends
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Thank Neets007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014

had two seperate nights at the hotel during our iceland trip-both nights were very nice.rooms were comfortable. the lobby was inviting -happy hour was not to be missed. the staff could not have been more helpful

Room Tip: all the rooms were nice . westayedon the top floor the last night and it was very warm
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  • Stayed: January 2014, traveled as a couple
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Thank safetybob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Icelandair Hotel Reykjavik Natura

Address: Nautholsvegur 52, Reykjavik 101, Iceland
Phone Number:
Location: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Reykjavik
#8 Spa Hotel in Reykjavik
#18 Luxury Hotel in Reykjavik
Price Range: $135 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Icelandair Hotel Reykjavik Natura 4*
Number of rooms: 220
Official Description (provided by the hotel):
Four-star Reykjavik accommodation showcasing the best of Icelandic nature. Newly-renovated Icelandair Hotel Reykjavík Natura (formerly Hotel Loftleidir) is close to the city centre, in the quiet Oskjuhlid wooded area near the sea. ... more   less 
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Also Known As:
Icelandair Hotel Reykjavík
Hotel Loftleidir
Icelandair Hotel Loftleidir

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