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“Nice Hotel, But some quibbles”

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Icelandair Hotel Reykjavik Natura
Ranked #32 of 52 Hotels in Reykjavik
GreenLeadersPlatinum level
Glen Head, New York
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice Hotel, But some quibbles”
Reviewed March 27, 2013

We took this hotel as one of two offered as part of our Icelandair package. If I could give this hotel 3 1/2 stars I would, but they are certainly better than a 3, so I gave them 4. The hotel was clean and well appointed. Staff was quite friendly and helpful. Monica at the tour desk took good care of our needs. The hotel sports a nice indoor pool and hot tub (that may cost extra with some rooms/packages but not with ours, which was the smallest room so who knows). It was has a restaurant (Satta) open for a buffet breakfast (not included with our package - about $20) and dinner, with options for lunch. Breakfast included many options, from scrambled eggs and soft boiled eggs, to different cold meats, cereals, fruit, skyr and breads (breads were excellent, as were the hams). Just be careful as breakfast runs to 10am, and by 10am, they mean they will start to remove it exactly at 10.

We had what they called a "double bed" in our room. This is closer to an American Queen size, being 63 inches wide, not the standard 54 inch American double. Another of our group had two twins pushed together which was 70 inches wide total. The beds were comfortable with a duvet instead of top sheets and blankets, which worked well except that I am quite tall and had minor issues with my feet being cold. The duvet covered them, but not without coming up a bit, letting a little air in.

One of my quibbles was with the lack of any drawer space in the rooms. We knew the room would be small (they advertize 226 sq ft), but it was having to live out of our suitcases that was the biggest pain. The shower had great water pressure and nice hot, hot water, but there was no room even to bend over to soap my legs. I've been on cruise ships with more space. Water from the tap was available hot or ice, ice cold and was refreshingly clean and delightful. No need for bottled water here.

There were plenty of outlets to charge all my gadgets and the room was very quiet. We had a view out the front, but friends had the airport view, and there was no noise from anywhere with the windows closed. It's mostly occasional prop planes and lear jets. You could open a window for some fresh air, and that did let in some noise, but I'd think the airport view would be preferable at night since few if any planes landed at night, but busses did come and go in the front.

My other quibble would be location. You are about a 20 minute walk from town involving crossing or walking on the sidewalk of some busy roads, and there is really nothing around the hotel itself (Perlan is up the hill 10 minutes away, however). They apparently used to have a shuttle that ran between the hotel, downtown and the Nordica Hotel, but now they just give you a free city bus pass. Perhaps more useful if you are going anywhere but downtown, but to get to downtown requires a bus trip to the Hlemmer Station and a change to another bus or 10-15 minute walk (which no one explained to us). Bus runs about every 1/2 hour which is fine going in, but had to plan for coming home (and on Sundays don't start till after noon). Both times we tried bussing back, we just missed the transfer in Hlemmer and had to wait quite a while or walk. It's particularly a problem if you want to get a quick breakfast somewhere other than Satta (which did not change day to day) before your next tour. You have NO options besides Satta or some pre-made sandwiches (which were not bad at all, BTW). Although the Nordica (also offered on our package) is not any nearer to the town center, I think it would have been a better option in this regard as it was in a neighborhood, rather than isolated at an airport. Note taxis from the hotel for 6 people were expensive at nearly 2500 Kr (about $20) for what was about a 5 minute ride, but there were almost alway taxis right outside the front door for the taking.

One real big advantage to the Natura was that on every tour we took, we were picked up and dropped off at the hotel and did not have to transfer to any other bus. We took the Flybus, the Reykjavik Excursions Northern Lights tour (twice) and an Icelandic Mountain Guides tour, and the tour either left directly from the hotel or stopped at the bus station without us having to get off. Particularly great with the Flybus not having to transfer the luggage.

Two tips -- during the day, take a walk up the path to the Perlan and check out the view from the observation deck. It's free and you get great views of the City and surrounding area. On the path, check out the ruins. Second tip, if there is predicted to be a strong Northern Lights and you don't have a tour, there are places along this very same path where you will be out of the lights with an unobstructed view north. We were able to see the Lights in at least some of their glory from the Perlan's hill (though we were in a different area, not knowing about this path at the time), and were so glad to have the opportunity to view them. Just look right over the City, which is north) to see them if they are visible with sufficient intensity to overcome the City's light pollution. This is one advantage the Natura offers over the Nordica, since there would be no where to get out of the City lights there.

Wifi in rooms costs about $7 a day per device, and we didn't use (had a data package on phone). There were two Apple computers in the lobby that were completely free, and a third computer in the lobby hallway to the back door specifically for checking in and printing boarding passes (definitely do this as it greatly sped up checkin at Kefalvic). PC users just note that you need to hit the Alt key on the right side of the space bar and the Q key for the "@" sign.

Room Tip: All rooms seemed quiet with windows closed. We stayed on front side, but back/airport side did not...
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  • Stayed March 2013, traveled as a couple
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4 Thank jgrahamiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
London, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 25, 2013

We booked into this hotel as part of a package deal with Iceland travel. They have obviously spent time renovating it and the rooms are nice and clean with everything you need. The showers were amaziningly powerful. We made good use of the spa facilities and used the pools everyday, they were lovely and clean and warm with lovely Icelandic water! We both had massages at the spa which were reasonably priced and very good from experienced staff, catering to our specific needs.

The restaurant had a small menu but the food was very tasty and the service was pretty good, we recommend booking as it can get very busy. The breakfast buffet was reasonable and had good selection.

The tour office on site is very good if you want to book last minute tours.

We didn't use the bus into to town as we found it quicker to walk

Room Tip: If you are going to stay at this hotel ask for a room that does not face the airport runway as it ma...
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  • Stayed March 2013, traveled as a couple
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Helpful?
2 Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ERIE
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 25, 2013

Arriving at the hotel seems like I am entering into the building set I had as a 1960s child...all Danish modern exterior....but i was nicely surprised on the inside. The lobby and Satt restaurant look as pictured online. Whew!

Ask for a room in the 300s - art or nature themed. We overlooked the airport and i feared noise, but it is the quietest airport in the world, I think!!!! Baths are quite tight, though, shower was super.

The walk into town was no problem. We liked seeing the residential areas and the drivers are polite, letting you cross easily.

Breakfast at SATT was outstanding with numerous options, including gluten-free. YUM!

Now, THE SPA ----- wow! We used the pools in the middle of the day when no one was in. By evening it was full. Watch the hours...it closes early in my estimation.

Helpful staff. Only drawback was the busy-ness!

Room Tip: 300s are renovated and the art or nature rooms. Didn't see any others, but these were lovely.
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  • Stayed March 2013, traveled with friends
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Helpful?
Thank Joy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 23, 2013

We recently make a short visit to Iceland and stayed at the Hotel Natura. We enjoyed our time at the hotel but there are some things you should consider before settling in here. First, it's a longish walk (20-30 min) away from central Reykjavik and you'll find yourself taking cabs a lot - especially if the weather is dicey. However, there is a city bus stop outside the hotel and, once you put down a deposit, the hotel will issue you a bus pass that will allow you to take the bus back and forth to the center. This hotel is located right next door to the small domestic airport. Our room was on the side opposite side from the airport and we didn't notice any noise but I would be aware of what side of the hotel your room is located. They do offer some nice touches here. The breakfast, if you pay to have it included, is very good. There is a good restaurant in the hotel, a free pool/exercise area/ etc that is very nice. There is a bar and on Thursday nights guests are invited to come in their pajamas and slippers to listen to bedtime stories read in English accompanied by hot chocolate. I attended, in my street cloths like everyone else, and really enjoyed this activity. The 'reader' was a radio actor with a good voice who gave interesting information about Iceland as her read us a children's book, a short selection from an Icelandic Saga, and a chapter from a book by Iceland's Nobel prize winner for literature. Check-in can be a little hectic but it seems to move relatively quickly. If you are staying here as part of an Icelandair package you may want to upgrade your room, get 'free' wireless (spotty access in some rooms), and daily breakfast by choosing from the handy laminated sheets available at the check-in counter. There is also a very useful tourist office in the hotel where you can book tours, get maps and local info. Note: if you are arriving by Fly Bus you should be aware of a few things. One, we arrived at the airport early in the morning and decided to relax at the airport (nice coffee shop) for a bit before going to the hotel. Luckily, I checked and found out that the Fly Bus does not operate between the airport - a long way out of town - and Reykjavik all day and we just caught the last bus of the day. When you arrive in Reykjavik your go to a central tourist bus building and then, for most people, transfer to smaller buses to be taken to your hotel. We stayed on the 'big' Fly Bus to go to the Natura, but most people had to transfer. Conversely, when you leave the Hotel Natura to go back to the airport you should consider leaving an hour earlier than you might normally. We got on the fly bus at the Natura thinking we were going directly to the airport but ended up going to the transfer point and waiting for the small buses to shuttle people in from around town. Thanks to this process we left Reykjavik for the airport 45 minutes later than we thought we would. This may not always be the case but be warned. Note: If you poke around the hotel a bit you will find the chess board/table on which Bobby Fischer beat Boris Spassky in 1972 and a small exhibit area.

Room Tip: I would not stay on the side that faces the airport.
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank TomX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Icelandair Hotel Reykjavik Natura, responded to this review, March 25, 2013
Dear, traveler

Thank you for your recent review of our hotel, Reykjavik Natura.
First of all I am very glad to see that you went for the bedtime stories, they truly are an authentic Icelandic experience. I am also glad to see that you enjoyed our chess exhibition area and our Satt restaurant as well for the breakfast buffet served there. Thank you for giving other readers advise about the fly bus, I am sure that it will come in handy. Yes I agree with you that people should consider upgrading to our deluxe rooms, poet or art rooms, which all include free internet, an access to the spa and to the lounge from 5 pm – 11 pm. Hopefully you will do so as well if you visit us again in the future. You are definitely welcome back to Reykjavik Natura.

Warm regards,
Trausti Karlsson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, CO
Level Contributor
268 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed March 21, 2013

Our week long stay at Hotel Natura was very enjoyable. The standard rooms are on the small side; however the upgraded rooms (for a fee) offer much more space and are decorated very nicely. The front desk staff was always extremely courteous and helpful; even though they were always very busy, their customer service was excellent.

The hotel uses Soley spa products in the guest rooms, so no concerns about the quality of the soap and shampoo. The Spa with hot tub and swimming pool was a subdued oasis with lit candles, fireplace, sitting area, and a nice showering area. The only complaint I have is that it closed on the early side, and would have been nice to use later in the evening.

Breakfast buffet offers a wide variety of hot and cold items, including fresh fruit and Skyr (make sure you try this which is very similar to Greek yogurt - very delicious); the fresh-baked breads are great, too. Lunch buffet was also very nice and a decent price. In the evening, you have a choice of dinner buffet (which was about $50) or ordering off the menu in the Satt restaurant; this menu seemed quite limited and rather pricey. The bar offers happy hour from 4-6 every day with half off every type of liquor, and even regular prices were not bad (considering this was Iceland).

The hotel will give you a pass card for your whole party to use the City buses for free, and the one straight across the street will take you into downtown. You are also pretty close to the Nautholsvik Geothermal Beach and there is a good restaurant down there. You can visit the Saga Museum or the fine dining of the Perlan restaurant by walking up the hill across the street.

Room Tip: Rooms that are on the airport side can be a little noisier with the airplane activity. If you will...
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  • Stayed March 2013, traveled with friends
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Helpful?
1 Thank laneybelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Icelandair Hotel Reykjavik Natura, responded to this review, March 25, 2013
Dear, traveler

Thank you for your recent review of our hotel, Reykjavik Natura.
It was very pleasant to read your positive review and I would like to thank you for taking the time to give us your positive feedback. It really means a lot to us. Yes I agree, everyone that comes to Iceland must try out Skyr, which like you mentioned, we serve at our breakfast buffet. I am glad to see that you upgraded to a deluxe room, it is definitely worth the money. We will take your comment regarding the opening hours of the spa for consideration. Overall I am very glad to see that you enjoyed your stay with us and hopefully we will have the pleasure of accommodating you in the future.

Warm regards,
Trausti Karlsson
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Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 21, 2013

We arrived at the Icelandair Hotel Natura in Reykjavik. We had a standard twin room (was 2 single beds!), room was pretty small but equipped well. Staff were friendly and breakfast was fantastic all you could ask for and help yourself to a selection of fruit, meat, cereal, cooked breakfast, tea, coffee juice. We went B&B and recommend that you select this option as it was good value for money. There are a lot of reviews that the hotel is within 20-30 minutes walking from the centre of town. I would not walk it, purely because the area between the hotel and the city centre is pretty bare and definitely not for ladies to walk on the way back from a night out.

There is however a public bus which collects you outside the hotel and takes you to the bus station in Reykjavik and takes on 5-10 minutes. Every 30 minutes and reliable, only two things to point out is that the reception gives you a bus pass which they put 15,000 ISK on your room bill and so long as you return the pass this is then removed from your room bill the second thing to note is that the last bus back to the hotel is at 2345 each evening, therefore if you are staying out late it will be a taxi (which is expensive, just to warn you). The bus station is around a 10 minute walk past the main shopping area to get into the main centre of Reykjavik where all the shops and restaurants are. We recomment Vegabot and Buddha Cafe on the main stretch together with C is for Cookie for soup and a coffee (soup is 600 ISK and coffee around 450 ISK which I thought was excellent. For a two course meal in Reykjavik together with an alcoholic drink and a coffee we paid 30 per person which I thought was pretty good.

Not really a place for children but definitely for couples and friends (unless your children like going to cafes, shopping and very windy weather). Hotel staff were very friendly and informative when we had questions.

The bus station is very close to the hotel, which is a plus as this is where you are usually taken to first before starting a tour that you have arranged.

Room Tip: Ask for a room at the front of the hotel as the airport at the back can be noisy first thing in the...
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  • Stayed March 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsX2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Icelandair Hotel Reykjavik Natura, responded to this review, March 25, 2013
Dear, traveler

Thank you for your recent review of our hotel, Reykjavik Natura.
I am glad to see that you experienced the service and the staff at our hotel in such a positive way. Yes you have to walk for about 10 minutes in a pretty open space but when you get closer to the central area the environment gets much nicer with gardens and Reykjavik pond surrounding you. It´s nice to see that you enjoyed our breakfast buffet. I am also glad to see that you could make use of our convenient free bus pass system. Hopefully you will be able to visit us again in the future and if you do, I advise you to come during the summer time so you can experience the nearby surroundings at its best.

Warm regards,
Trausti Karlsson
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Melbourne
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 21, 2013 via mobile

I liked this hotel very much. I stayed with two friends in a room with three single beds and the only problem we had was that there weren't quite enough electrical sockets, but we probably just had too many electronics! Everything else was great. It was clean an everything worked. The staff at reception and the tour desk were all nice and helpful. It was a 20 min walk into town but close to a Hertz car rental place which we utilised. I would definitely stay here again.

  • Stayed March 2013
    • Value
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Helpful?
Thank meganrachael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Icelandair Hotel Reykjavik Natura, responded to this review, March 25, 2013
Dear, traveler

Thank you for your recent review of our hotel, Reykjavik Natura.
I am very pleased to see that you enjoyed your stay with us and thank you for recommending us to other readers, we highly appreciate it. You are always welcome back to Reykjavik Natura.

Warm regards,
Trausti Karlsson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Icelandair Hotel Reykjavik Natura

Property: Icelandair Hotel Reykjavik Natura
Address: Nautholsvegur 52, Reykjavik 101, Iceland
Phone Number:
Location: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Reykjavik
#7 Spa Hotel in Reykjavik
#15 Luxury Hotel in Reykjavik
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Icelandair Hotel Reykjavik Natura 4*
Number of rooms: 220
Official Description (provided by the hotel):
Four-star Reykjavik accommodation showcasing the best of Icelandic nature. Newly-renovated Icelandair Hotel Reykjavík Natura (formerly Hotel Loftleidir) is close to the city centre, in the quiet Oskjuhlid wooded area near the sea. ... more   less 
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Also Known As:
Icelandair Hotel Reykjavík
Hotel Loftleidir
Icelandair Hotel Loftleidir

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